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WARNING: unable to extract html5 player; ERROR: Signature extraction failed: Traceback #13483

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robinrowe opened this issue Jun 24, 2017 · 1 comment

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@robinrowe
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@robinrowe robinrowe commented Jun 24, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.06.23. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I've verified and I assure that I'm running youtube-dl 2017.06.23

Before submitting an issue make sure you have:

  • [x ] At least skimmed through README and most notably FAQ and BUGS sections
  • [x ] Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl https://youtu.be/ZjxnmLp2_H8 --verbose
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['https://youtu.be/ZjxnmLp2_H8', '--verbose']
[debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[debug] youtube-dl version 2016.11.22
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: none
[debug] Proxy map: {}
[youtube] ZjxnmLp2_H8: Downloading webpage
[youtube] ZjxnmLp2_H8: Downloading video info webpage
[youtube] ZjxnmLp2_H8: Extracting video information
WARNING: unable to extract html5 player; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[youtube] {22} signature length 43.40, html5 player None
ERROR: Signature extraction failed: Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1005, in _decrypt_signature
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 897, in _extract_signature_function
youtube_dl.utils.ExtractorError: Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
 (caused by ExtractorError("Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.",)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1005, in _decrypt_signature
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 897, in _extract_signature_function
youtube_dl.utils.ExtractorError: Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1005, in _decrypt_signature
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 897, in _extract_signature_function
youtube_dl.utils.ExtractorError: Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\YoutubeDL.py", line 694, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\common.py", line 357, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1584, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1015, in _decrypt_signature
youtube_dl.utils.ExtractorError: Signature extraction failed: Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 1005, in _decrypt_signature
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0yt5fyka\build\youtube_dl\extractor\youtube.py", line 897, in _extract_signature_function
youtube_dl.utils.ExtractorError: Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
 (caused by ExtractorError("Cannot identify player '/yts/jsbin/player-vflmgXZN3/en_US/base.js'; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.",)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
@yan12125
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@yan12125 yan12125 commented Jun 24, 2017

You're using a out-dated version (2016.11.22). Please check https://github.com/rg3/youtube-dl#how-do-i-update-youtube-dl for how to update youtube-dl.

@yan12125 yan12125 closed this Jun 24, 2017
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