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NBC Crashes #13651

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cyperous opened this issue Jul 14, 2017 · 21 comments
Closed

NBC Crashes #13651

cyperous opened this issue Jul 14, 2017 · 21 comments
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@cyperous
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@cyperous cyperous commented Jul 14, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.07.09. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2017.07.09

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v https://www.nbc.com/americas-got-talent/video/best-of-auditions/3546241
[debug] System config: []
[debug] User config: [u'--ap-mso', u'Comcast_SSO', u'--ap-username', u'PRIVATE', u'--ap-password', u'PRIVATE']
[debug] Custom config: []
[debug] Command-line args: [u'https://www.nbc.com/americas-got-talent/video/best-of-auditions/3546241', u'-v']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.07.09
[debug] Python version 2.7.13 - Darwin-16.6.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg git-2017-04-07-0e2f0fe, ffprobe git-2017-04-07-0e2f0fe
[debug] Proxy map: {}
[NBC] 3546241: Downloading JSON metadata
Traceback (most recent call last):
  File "/usr/local/Cellar/python/2.7.13/Frameworks/Python.framework/Versions/2.7/lib/python2.7/runpy.py", line 174, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/usr/local/Cellar/python/2.7.13/Frameworks/Python.framework/Versions/2.7/lib/python2.7/runpy.py", line 72, in _run_code
    exec code in run_globals
  File "/usr/local/bin/youtube-dl/__main__.py", line 19, in <module>
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 465, in main
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 455, in _real_main
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1927, in download
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 762, in extract_info
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 433, in extract
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/nbc.py", line 78, in _real_extract
IndexError: list index out of range
...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.

NBC videos were last know to work on or before 7/12/2017 now no videos can be download without youtube-dl crashing

@ddurdle
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@ddurdle ddurdle commented Jul 15, 2017

I can confirm the fix works.

@witmore1
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@witmore1 witmore1 commented Jul 19, 2017

I can confirm that both the issue still happens in the 2017.7.15 version, and taking the 's' out of the https:// link does allow the program to work again

@dstftw dstftw marked this as a duplicate of #13715 Jul 23, 2017
@dstftw dstftw mentioned this issue Jul 23, 2017
4 of 8 tasks complete
@gkoelln
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@gkoelln gkoelln commented Jul 26, 2017

This is a free video that requires no login and this is what I'm getting:

PS C:\users\user\videos> youtube-dl http://www.nbc.com/world-of-dance/video/the-cut-1/3549527 -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['http://www.nbc.com/world-of-dance/video/the-cut-1/3549527', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.07.23
[debug] Python version 3.4.4 - Windows-10-10.0.15063
[debug] exe versions: ffmpeg N-52233-gee94362, ffprobe N-52233-gee94362
[debug] Proxy map: {}
[NBC] 3549527: Downloading JSON metadata
[ThePlatform] 3549527: Downloading SMIL data
[ThePlatform] 3549527: Downloading m3u8 information
[ThePlatform] 3549527: Downloading JSON metadata
[debug] Default format spec: bestvideo+bestaudio/best
[debug] Invoking downloader on 'https://nbcmpx-vh.akamaihd.net/i/video/889/347/170711_3549527_The_Cut_1_,25,40,18,12,7,4
,2,00.mp4.csmil/index_1_av.m3u8?null=0&id=AgBsoQaQF0P8jYeGeFkPKRE2HFPAUL67J3wQ8CjvaA294rcAKw80AQwjOIFCXkXY8TMdecEvqP5L6A
%3d%3d&hdntl=exp=1501157383~acl=%2fi%2fvideo%2f889%2f347%2f170711_3549527_The_Cut_1_*~data=hdntl~hmac=2761162f5918a6f7ad
e25e9b97f8b582dfcea3ab426789543af85b3aa7d746b9'
[download] Destination: The Cut 1-3549527.mp4
[debug] ffmpeg command line: ffmpeg -y -loglevel verbose -headers "Accept: text/html,application/xhtml+xml,application/x
ml;q=0.9,*/*;q=0.8
Accept-Encoding: gzip, deflate
Cookie: _alid_=3LudXL74ycajeS0TWic0zw==
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0) Gecko/20150101 Firefox/47.0 (Chrome)
Accept-Language: en-us,en;q=0.5
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
" -i "https://nbcmpx-vh.akamaihd.net/i/video/889/347/170711_3549527_The_Cut_1_,25,40,18,12,7,4,2,00.mp4.csmil/index_1_av
.m3u8?null=0&id=AgBsoQaQF0P8jYeGeFkPKRE2HFPAUL67J3wQ8CjvaA294rcAKw80AQwjOIFCXkXY8TMdecEvqP5L6A%3d%3d&hdntl=exp=150115738
3~acl=%2fi%2fvideo%2f889%2f347%2f170711_3549527_The_Cut_1_*~data=hdntl~hmac=2761162f5918a6f7ade25e9b97f8b582dfcea3ab4267
89543af85b3aa7d746b9" -c copy -f mp4 "-bsf:a" aac_adtstoasc "file:The Cut 1-3549527.mp4.part"
ffmpeg version N-52233-gee94362 Copyright (c) 2000-2013 the FFmpeg developers
  built on Apr 18 2013 02:55:39 with gcc 4.8.0 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfi
g --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetyp
e --enable-libgsm --enable-libilbc --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-li
bopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libspeex --enable-libtheo
ra --enable-libtwolame --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libx264
 --enable-libxavs --enable-libxvid --enable-zlib
  libavutil      52. 26.100 / 52. 26.100
  libavcodec     55.  2.100 / 55.  2.100
  libavformat    55.  2.100 / 55.  2.100
  libavdevice    55.  0.100 / 55.  0.100
  libavfilter     3. 56.103 /  3. 56.103
  libswscale      2.  2.100 /  2.  2.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  3.100 / 52.  3.100
[https @ 0000000002bcc4a0] HTTP error 403 Forbidden
Unable to open key file https://nbcmpx-vh.akamaihd.net/i/video/889/347/170711_3549527_The_Cut_1_,25,40,18,12,7,4,2,00.mp
4.csmil/crypt.key?null=0&id=AgBsoQaQF0P8jYeGeFkPKRE2HFPAUL67J3wQ8CjvaA294rcAKw80AQwjOIFCXkXY8TMdecEvqP5L6A%3d%3d&hdntl=e
xp=1501157383~acl=/i/video/889/347/170711_3549527_The_Cut_1_*~data=hdntl~hmac=2761162f5918a6f7ade25e9b97f8b582dfcea3ab42
6789543af85b3aa7d746b9
[https @ 0000000002be8ae0] HTTP error 403 Forbidden
[crypto @ 0000000002bcc3e0] Unable to open input
[hls,applehttp @ 0000000002cf8980] Error when loading first segment 'https://nbcmpx-vh.akamaihd.net/i/video/889/347/1707
11_3549527_The_Cut_1_,25,40,18,12,7,4,2,00.mp4.csmil/segment1_1_av.ts?null=0&id=AgBsoQaQF0P8jYeGeFkPKRE2HFPAUL67J3wQ8Cjv
aA294rcAKw80AQwjOIFCXkXY8TMdecEvqP5L6A%3d%3d&hdntl=exp=1501157383~acl=/i/video/889/347/170711_3549527_The_Cut_1_*~data=h
dntl~hmac=2761162f5918a6f7ade25e9b97f8b582dfcea3ab426789543af85b3aa7d746b9'
https://nbcmpx-vh.akamaihd.net/i/video/889/347/170711_3549527_The_Cut_1_,25,40,18,12,7,4,2,00.mp4.csmil/index_1_av.m3u8?
null=0&id=AgBsoQaQF0P8jYeGeFkPKRE2HFPAUL67J3wQ8CjvaA294rcAKw80AQwjOIFCXkXY8TMdecEvqP5L6A%3d%3d&hdntl=exp=1501157383~acl=
%2fi%2fvideo%2f889%2f347%2f170711_3549527_The_Cut_1_*~data=hdntl~hmac=2761162f5918a6f7ade25e9b97f8b582dfcea3ab426789543a
f85b3aa7d746b9: Input/output error


ERROR: ffmpeg exited with code 1
  File "__main__.py", line 19, in <module>
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\__init__.py", line 465, i
n main
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\__init__.py", line 455, i
n _real_main
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 1956,
 in download
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 787,
in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 879,
in process_ie_result
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 841,
in process_ie_result
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 1599,
 in process_video_result
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 1863,
 in process_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 1805,
 in dl
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\downloader\common.py", li
ne 361, in download
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\downloader\external.py",
line 57, in real_download
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\downloader\common.py", li
ne 163, in report_error
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 604,
in report_error
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpu6zpd7mk\build\youtube_dl\YoutubeDL.py", line 566,
in trouble
@remitamine
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@remitamine remitamine commented Jul 26, 2017

@gkoelln try to use --hls-prefer-native.

@remitamine remitamine added the easy label Jul 29, 2017
@PRMan99
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@PRMan99 PRMan99 commented Aug 10, 2017

Taking the 's' out of 'https' was working with --hls-prefer-native for American Ninja Warrior, but now it no longer works.

@AdmiralDal59
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@AdmiralDal59 AdmiralDal59 commented Aug 11, 2017

Like PRMan99 said, these fixes aren't working for me. This is an SNL episode.

C:\apps\ydl>youtube-dl.exe
[debug] System config: []
[debug] User config: ['-v', '-o', 'K:\\videos\\%(extractor)s\\%(title)s.%(epoch)s.%(ext)s', '-a'
, 'C:\\apps\\ydl\\cfg\\list.txt', '-f', 'bestvideo[ext=mp4]+bestaudio[ext!=webm]/best', '--no-pa
rt', '--write-description', '--write-annotations', '--ap-mso', 'DTV', '--ap-username', 'PRIVATE'
, '--ap-password', 'PRIVATE', '--netrc', '--hls-prefer-native']
[debug] Custom config: []
[debug] Command-line args: []
[debug] Batch file urls: ['http://www.nbc.com/saturday-night-live/video/november-12-dave-chappel
le/3423709']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.08.09
[debug] Python version 3.4.4 - Windows-7-6.1.7601-SP1
[debug] exe versions: ffmpeg N-86175-g64ea4d1, ffprobe N-86175-g64ea4d1, rtmpdump 2.4
[debug] Proxy map: {}
[NBC] 3423709: Downloading JSON metadata
[NBC] 3423709: Downloading Provider Redirect Page
[NBC] 3423709: Downloading Provider Login Page
[NBC] 3423709: Logging in
ERROR: Unable to extract post url; please report this issue on https://yt-dl.org/bug . Make sure
 you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl wi
th the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\Y
outubeDL.py", line 776, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\common.py", line 433, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\nbc.py", line 90, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\adobepass.py", line 1511, in _extract_mvpd_auth
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\adobepass.py", line 1360, in post_form
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\common.py", line 791, in _html_search_regex
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpf7t6lw0k\build\youtube_dl\e
xtractor\common.py", line 782, in _search_regex
youtube_dl.utils.RegexNotFoundError: Unable to extract post url; please report this issue on htt
ps://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update.
 Be sure to call youtube-dl with the --verbose flag and include its complete output.
@ddurdle
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@ddurdle ddurdle commented Aug 12, 2017

forcing http works for me including with ANW.

@johnhawkinson
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@johnhawkinson johnhawkinson commented Aug 12, 2017

I'm not sure it's clear (you can sort of tell from the title of the dupe, #13715, NBC no longer works), but this is a regression. git bisect reports:

pb3:youtube-dl jhawk$ git bisect good
2eeb588efe9a7df4b2dcd90de9e461e8ff4a40fa is the first bad commit
commit 2eeb588efe9a7df4b2dcd90de9e461e8ff4a40fa
Author: Remita Amine <remitamine@gmail.com>
Date:   Sun May 7 08:58:34 2017 +0100

    [nbc] improve extraction(closes #12364)

:040000 040000 c9cbc37eb4ee9c13992383df9a442d1ea9022285 5770e58fc1f4bb3fd63b34246880ee24236e7a57 M	youtube_dl

So 2eeb588 by @remitamine fixing #12364.
It would be great to have a more-detailed commit message :(

Oh, hey, #12364 is my PR. Whoops…

@chancemimi
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@chancemimi chancemimi commented Sep 1, 2017

Now the youtube-dl version has come to 2017.8.27, BUT the problem of nbc still remains.
Could there be any solution?
Thanks!!

@PRMan99
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@PRMan99 PRMan99 commented Sep 1, 2017

American Ninja Warrior has been working except one episode (Denver first round) where there is a malformed XML error that apparently doesn't affect the player but affects YouTube-DL. I've been able to download every episode since using a combination of http instead of https and --hls-prefer-native.

@remitamine remitamine mentioned this issue Sep 6, 2017
4 of 8 tasks complete
@snipem
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@snipem snipem commented Oct 1, 2017

$ youtube-dl -v --proxy localhost:8888 --hls-prefer-native https://www.nbc.com/saturday-night-live/video/september-30-ryan-gosling/3592851
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', '--proxy', 'localhost:8888', '--hls-prefer-native', 'https://www.nbc.com/saturday-night-live/video/september-30-ryan-gosling/3592851']
[debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8
[debug] youtube-dl version 2017.09.24
[debug] Python version 3.6.1 - Linux-4.10.13-1-ARCH-x86_64-with-arch-Arch-Linux
[debug] exe versions: ffmpeg 3.3, ffprobe 3.3, phantomjs 2.1.1, rtmpdump 2.4
[debug] Proxy map: {'http': 'localhost:8888', 'https': 'localhost:8888'}
[NBC] 3592851: Downloading JSON metadata
Traceback (most recent call last):
  File "/usr/bin/youtube-dl", line 11, in <module>
    load_entry_point('youtube-dl==2017.9.24', 'console_scripts', 'youtube-dl')()
  File "/usr/lib/python3.6/site-packages/youtube_dl/__init__.py", line 465, in main
    _real_main(argv)
  File "/usr/lib/python3.6/site-packages/youtube_dl/__init__.py", line 455, in _real_main
    retcode = ydl.download(all_urls)
  File "/usr/lib/python3.6/site-packages/youtube_dl/YoutubeDL.py", line 1968, in download
    url, force_generic_extractor=self.params.get('force_generic_extractor', False))
  File "/usr/lib/python3.6/site-packages/youtube_dl/YoutubeDL.py", line 777, in extract_info
    ie_result = ie.extract(url)
  File "/usr/lib/python3.6/site-packages/youtube_dl/extractor/common.py", line 434, in extract
    ie_result = self._real_extract(url)
  File "/usr/lib/python3.6/site-packages/youtube_dl/extractor/nbc.py", line 78, in _real_extract
    })['data'][0]['attributes']
IndexError: list index out of range

Still not working. I'm using a local proxy.

@mekantor
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@mekantor mekantor commented Oct 1, 2017

This is coming back as an empty array
self._download_json( 'https://api.nbc.com/v3/videos', video_id, query={ 'filter[permalink]': permalink, })['data']

@johnhawkinson
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@johnhawkinson johnhawkinson commented Oct 1, 2017

As I wrote in August, this was broken by #12364

So 2eeb588 by @remitamine fixing #12364.

I haven't had a chance to look at it, but the old version works fine. Reverting #12364 in the interim is probably worth it, but of course someone should take the time to find the problem [and add a test!]

@remitamine
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@remitamine remitamine commented Oct 1, 2017

as i said before this can be simply fixed just by always using http permalink.
and i also said in other issues that i have problems in my netbook that prevent me from contributing to the project.
just change the regex from:

_VALID_URL = r'(?P<permalink>https?://(?:www\.)?nbc\.com/[^/]+/video/[^/]+/(?P<id>n?\d+))'

to

_VALID_URL = r'https?(?P<permalink>://(?:www\.)?nbc\.com/[^/]+/video/[^/]+/(?P<id>n?\d+))'

and add this line:

permalink = 'http' + permalink

after this line:

permalink, video_id = re.match(self._VALID_URL, url).groups()
@snipem
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@snipem snipem commented Oct 1, 2017

@remitamine Why don't you create a Pull Request then?

@remitamine
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@remitamine remitamine commented Oct 1, 2017

@snipem

and i also said in other issues that i have problems in my netbook that prevent me from contributing to the project.

@PRMan99
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@PRMan99 PRMan99 commented Oct 2, 2017

@snipem
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@snipem snipem commented Oct 3, 2017

Well, the only recommendation I can give you, is to use a Mac or a Linux virtual machine instead.

Setting up Scripting languages on Windows is a hassle.

I'll give @remitamine 's proposal a shot

@snipem snipem mentioned this issue Oct 3, 2017
3 of 8 tasks complete
@snipem
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@snipem snipem commented Oct 3, 2017

@remitamine Your changes seem to work and I've created a Pull Request. Can you please release your code snippets as Public Domain. A comment in the Pull Request should be enough.

@remitamine remitamine closed this in bfd484c Oct 3, 2017
@PRMan99
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@PRMan99 PRMan99 commented Oct 3, 2017

@ytdl-org ytdl-org deleted a comment from ddurdle Oct 5, 2017
@ytdl-org ytdl-org locked and limited conversation to collaborators Oct 5, 2017
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