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[Pluralsight] ERROR: An extractor error has occurred. (caused by KeyError(u'course',)) #13758

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disyam opened this issue Jul 28, 2017 · 2 comments
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@disyam
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@disyam disyam commented Jul 28, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.07.23. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2017.07.23

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v <your command line>
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--playlist-start', u'125', u'--verbose', u'--username', u'PRIVATE', u'--password', u'PRIVATE', u'https://app.pluralsight.com/library/courses/pattern-library', u'-o', u'%(playlist)s/%(chapter_number)s. %(chapter)s/%(playlist_index)s. %(title)s.%(ext)s', u'--sleep-interval', u'60']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.07.23
[debug] Python version 2.7.9 - Linux-4.9.35-v7+-armv7l-with-debian-8.0
[debug] exe versions: avconv 11.9-6, avprobe 11.9-6, rtmpdump 2.4
[debug] Proxy map: {}
[pluralsight:course] pattern-library: Downloading course JSON
ERROR: An extractor error has occurred. (caused by KeyError(u'course',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 433, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 344, in _real_extract
    })['payload']['course']
KeyError: u'course'
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 776, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 446, in extract
    raise ExtractorError('An extractor error has occurred.', cause=e)
ExtractorError: An extractor error has occurred. (caused by KeyError(u'course',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.

@jaan143
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@jaan143 jaan143 commented Jul 28, 2017

i am also getting this error
ERROR: unable to download video data: HTTP Error 404: Not Found
Traceback (most recent call last):
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 1863, in process_info
success = dl(filename, info_dict)
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 1805, in dl
return fd.download(name, info)
File "c:\python27\lib\site-packages\youtube_dl\downloader\common.py", line 361, in download
return self.real_download(filename, info_dict)
File "c:\python27\lib\site-packages\youtube_dl\downloader\http.py", line 61, in real_download
data = self.ydl.urlopen(request)
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 2166, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "c:\python27\lib\urllib2.py", line 435, in open
response = meth(req, response)
File "c:\python27\lib\urllib2.py", line 548, in http_response
'http', request, response, code, msg, hdrs)
File "c:\python27\lib\urllib2.py", line 473, in error
return self._call_chain(*args)
File "c:\python27\lib\urllib2.py", line 407, in _call_chain
result = func(*args)
File "c:\python27\lib\urllib2.py", line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found

@dstftw
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@dstftw dstftw commented Jul 28, 2017

No such course.

@dstftw dstftw closed this Jul 28, 2017
@dstftw dstftw added the invalid label Jul 28, 2017
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