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Support for downloads from rtve.es have stopped working sice a couple of days ago. #14290

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emayoral opened this issue Sep 21, 2017 · 1 comment
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@emayoral
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@emayoral emayoral commented Sep 21, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.09.15. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2017.09.15

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

edu@skinner:~/Downloads/Servir y proteger$ youtube-dl -v http://www.rtve.es/alacarta/videos/servir-y-proteger/servir-proteger-capitulo-104/4236788/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'http://www.rtve.es/alacarta/videos/servir-y-proteger/servir-proteger-capitulo-104/4236788/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.09.15
[debug] Python version 2.7.12 - Linux-4.4.0-96-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: avconv 2.8.11-0ubuntu0.16.04.1, avprobe 2.8.11-0ubuntu0.16.04.1, ffmpeg 2.8.11-0ubuntu0.16.04.1, ffprobe 2.8.11-0ubuntu0.16.04.1, rtmpdump 2.4
[debug] Proxy map: {}
[rtve.es:alacarta] Fetching manager info
[rtve.es:alacarta] 4236788: Downloading JSON metadata
[rtve.es:alacarta] 4236788: Downloading url information
[debug] Default format spec: bestvideo+bestaudio/best
[debug] Invoking downloader on u'http://hlsvod.tcdn.rtve.es/auth/resources/TE_NGVA/mp4/6/3/1506011092536.mp4/playlist.m3u8'
[download] Destination: Servir y proteger - Capítulo 104 -4236788.m3u8
[debug] avconv command line: avconv -y -loglevel verbose -headers 'Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip, deflate
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0) Gecko/20150101 Firefox/47.0 (Chrome)
' -i 'http://hlsvod.tcdn.rtve.es/auth/resources/TE_NGVA/mp4/6/3/1506011092536.mp4/playlist.m3u8' -c copy -f mp4 'file:Servir y proteger - Capítulo 104 -4236788.m3u8.part'
ffmpeg version 2.8.11-0ubuntu0.16.04.1 Copyright (c) 2000-2017 the FFmpeg developers
  built with gcc 5.4.0 (Ubuntu 5.4.0-6ubuntu1~16.04.4) 20160609
  configuration: --prefix=/usr --extra-version=0ubuntu0.16.04.1 --build-suffix=-ffmpeg --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --cc=cc --cxx=g++ --enable-gpl --enable-shared --disable-stripping --disable-decoder=libopenjpeg --disable-decoder=libschroedinger --enable-avresample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libmodplug --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-libpulse --enable-librtmp --enable-libschroedinger --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxvid --enable-libzvbi --enable-openal --enable-opengl --enable-x11grab --enable-libdc1394 --enable-libiec61883 --enable-libzmq --enable-frei0r --enable-libx264 --enable-libopencv
  libavutil      54. 31.100 / 54. 31.100
  libavcodec     56. 60.100 / 56. 60.100
  libavformat    56. 40.101 / 56. 40.101
  libavdevice    56.  4.100 / 56.  4.100
  libavfilter     5. 40.101 /  5. 40.101
  libavresample   2.  1.  0 /  2.  1.  0
  libswscale      3.  1.101 /  3.  1.101
  libswresample   1.  2.101 /  1.  2.101
  libpostproc    53.  3.100 / 53.  3.100
[http @ 0xc84c00] HTTP error 404 Not Found
http://hlsvod.tcdn.rtve.es/auth/resources/TE_NGVA/mp4/6/3/1506011092536.mp4/playlist.m3u8: Server returned 404 Not Found


ERROR: ffmpeg exited with code 1
  File "/usr/lib/python2.7/runpy.py", line 174, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/usr/lib/python2.7/runpy.py", line 72, in _run_code
    exec code in run_globals
  File "/home/edu/bin/youtube-dl/__main__.py", line 19, in <module>
    youtube_dl.main()
  File "/home/edu/bin/youtube-dl/youtube_dl/__init__.py", line 465, in main
    _real_main(argv)
  File "/home/edu/bin/youtube-dl/youtube_dl/__init__.py", line 455, in _real_main
    retcode = ydl.download(all_urls)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1967, in download
    url, force_generic_extractor=self.params.get('force_generic_extractor', False))
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 787, in extract_info
    return self.process_ie_result(ie_result, download, extra_info)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 841, in process_ie_result
    return self.process_video_result(ie_result, download=download)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1601, in process_video_result
    self.process_info(new_info)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1874, in process_info
    success = dl(filename, info_dict)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1813, in dl
    return fd.download(name, info)
  File "/home/edu/bin/youtube-dl/youtube_dl/downloader/common.py", line 361, in download
    return self.real_download(filename, info_dict)
  File "/home/edu/bin/youtube-dl/youtube_dl/downloader/external.py", line 57, in real_download
    self.get_basename(), retval))
  File "/home/edu/bin/youtube-dl/youtube_dl/downloader/common.py", line 163, in report_error
    self.ydl.report_error(*args, **kargs)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 604, in report_error
    self.trouble(error_message, tb)
  File "/home/edu/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 566, in trouble
    tb_data = traceback.format_list(traceback.extract_stack())


Description of your issue, suggested solution and other information

Downloads from rtve.es have stopped working since a couple of days ago. Seems the page structure has changed.

@stinkteeth
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@stinkteeth stinkteeth commented Sep 21, 2017

For some reason the extractor is requesting the hls playlist from;
http://hlsvod.tcdn.rtve.es/auth ...

When there is no "auth" in the actual path.

There is also http progressive mp4 source url;
http://mvod.lvlt.rtve.es/resources/TE_NGVA/mp4/6/3/1506011092536.mp4

@gfabiano gfabiano mentioned this issue Sep 28, 2017
4 of 8 tasks complete
dstftw added a commit that referenced this issue Sep 30, 2017
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