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[udemy] SSL error when attempting to download video #14794

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JonRowe opened this issue Nov 19, 2017 · 1 comment
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[udemy] SSL error when attempting to download video #14794

JonRowe opened this issue Nov 19, 2017 · 1 comment

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@JonRowe
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@JonRowe JonRowe commented Nov 19, 2017

  • I've verified and I assure that I'm running youtube-dl 2017.11.15

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

Verbose output

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'--no-check-certificate', u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'https://www.udemy.com/sailing-with-numbers-oceandrivers-academy/learn/v4/t/lecture/7099630?start=0']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.11.15
[debug] Python version 2.7.10 - Darwin-16.7.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2, phantomjs 2.1.1
[debug] Proxy map: {}
[udemy] Downloading login popup
ERROR: Unable to download webpage: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)'),))
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 506, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2196, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 431, in open
    response = self._open(req, data)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 449, in _open
    '_open', req)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 409, in _call_chain
    result = func(*args)
  File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 1086, in https_open
    req, **kwargs)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 1197, in do_open
    raise URLError(err)

Description of your issue, suggested solution and other information

Attempting to download videos causes an SSL error, I've tried reinstalling openssl and bypassing certificate checks using the argument but it seems its a protocol error?

@dstftw
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@dstftw dstftw commented Nov 19, 2017

Most likely #14353.

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