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pluralsight error #14920

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jaan143 opened this issue Dec 7, 2017 · 6 comments
Open

pluralsight error #14920

jaan143 opened this issue Dec 7, 2017 · 6 comments

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@jaan143
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@jaan143 jaan143 commented Dec 7, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.12.02. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I've verified and I assure that I'm running youtube-dl 2017.12.02

Before submitting an issue make sure you have:

  • [ x] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [ x] Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2017.12.02
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

i am getting error in some pluralsight courses but these are i can watch in browser but when trying to download then i am getting error and it happens mostly new courses here is details

PS C:\Users\hams> youtube-dl --verbose -o 'D:\contents\New folder/%(playlist)s/%(playlist_index)s - %(title)s.%(ext)s'
https://app.pluralsight.com/library/courses/migrating-applications-angularjs-angular --sleep-interval 90 --limit-rate 25
0k --playlist-start 3 --username **** --password ****
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--verbose', u'-o', u'D:\contents\New folder/%(playlist)s/%(playlist_index)s - %(title)s.
%(ext)s', u'https://app.pluralsight.com/library/courses/migrating-applications-angularjs-angular', u'--sleep-interval',
u'90', u'--limit-rate', u'250k', u'--playlist-start', u'3', u'--username', u'PRIVATE', u'--password', u'PRIVATE']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.12.02
[debug] Python version 2.7.12 - Windows-10-10.0.14393
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] migrating-applications-angularjs-angular: Downloading course JSON
[download] Downloading playlist: Migrating Applications from AngularJS to Angular
[pluralsight:course] playlist Migrating Applications from AngularJS to Angular: Collected 64 video ids (downloading 62 o
f them)
[download] Downloading video 1 of 62
[pluralsight] Downloading login page
[pluralsight] Logging in as *****
[pluralsight] 13ef3bdf-c00a-4bfe-a7c1-50c28afec411-1: Downloading course JSON
[pluralsight] 13ef3bdf-c00a-4bfe-a7c1-50c28afec411-1: Downloading mp4-high-widescreen viewclip JSON
[pluralsight] 13ef3bdf-c00a-4bfe-a7c1-50c28afec411-1: Waiting for 2 seconds to avoid throttling
[debug] Default format spec: best/bestvideo+bestaudio
[debug] Invoking downloader on u'http://vid5.pluralsight.com/expiretime=1512613925/ba69913de27867404e949037a7b19175/clip
s/resolution/768783db-1a36-4349-8401-aba01cf0b5a8/mp4/1280x720.mp4'
[download] Sleeping 90 seconds...
ERROR: unable to download video data: HTTP Error 404: Not Found
Traceback (most recent call last):
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 1892, in process_info
success = dl(filename, info_dict)
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 1831, in dl
return fd.download(name, info)
File "c:\python27\lib\site-packages\youtube_dl\downloader\common.py", line 361, in download
return self.real_download(filename, info_dict)
File "c:\python27\lib\site-packages\youtube_dl\downloader\http.py", line 286, in real_download
establish_connection()
File "c:\python27\lib\site-packages\youtube_dl\downloader\http.py", line 74, in establish_connection
ctx.data = self.ydl.urlopen(request)
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 2195, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "c:\python27\lib\urllib2.py", line 435, in open
response = meth(req, response)
File "c:\python27\lib\urllib2.py", line 548, in http_response
'http', request, response, code, msg, hdrs)
File "c:\python27\lib\urllib2.py", line 473, in error
return self._call_chain(*args)
File "c:\python27\lib\urllib2.py", line 407, in _call_chain
result = func(*args)
File "c:\python27\lib\urllib2.py", line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found

PS C:\Users\hams>

@Druopel
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@Druopel Druopel commented Dec 9, 2017

Been getting the same HTTP Error 404 last few days, was on the odd title last week this week seems to be on nearly all titles

@mstickler
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@mstickler mstickler commented Dec 10, 2017

Seems to be random at times, so it might be difficult to reproduce. I've had courses where "just waiting" and trying again later solved the issue.

@Anil86
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@Anil86 Anil86 commented Dec 10, 2017

Not all videos of the course are downloaded. For videos which are not downloaded have an error: ERROR: unable to download video data: HTTP Error 404: Not Found.

Command: youtube-dl --verbose --username **** --password **** --sleep-interval 120 --ignore-errors -o "%(autonumber)01d. %(title)s.%(ext)s" "https://app.pluralsight.com/library/courses/dealing-with-new-company-culture"

Pluralsight course
Youtube-dl version: 2017.12.10.0

@mstickler
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@mstickler mstickler commented Dec 12, 2017

@Druopel @Anil86

It seems to be an issue with (some of the servers) hosting the video files. Forcing a video format with the option -f [video format] and selecting one from the list below, should help until a new version is available.

1280x720

mp4-high-widescreen-edgecast
mp4-high-widescreen-cachefly

1024x768

mp4-high-edgecast
mp4-high-cachefly

Works for me.

@jaan143
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@jaan143 jaan143 commented Dec 12, 2017

@mstickler bro can you write here exact command of video format plz

@mstickler
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@mstickler mstickler commented Dec 12, 2017

@jaan143
Using the command from above it would result in:

Command: youtube-dl -f "mp4-high-widescreen-edgecast" --verbose --username **** --password **** --sleep-interval 120 --ignore-errors -o "%(autonumber)01d. %(title)s.%(ext)s" "https://app.pluralsight.com/library/courses/dealing-with-new-company-culture"

If mp4-high-widescreen-edgecast-0 doesn't work, try mp4-high-widescreen-cachefly-0 and so on.

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