[toggle-sg] Unable to download video in highest quality

[yoshyuka]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.02.26. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2018.02.26

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

C:\Users\Grey\Desktop>youtube-dl -f bestvideo+bestaudio "https://video.toggle.sg/en/series/kinship-s1-1/ep1/481931"
[toggle] 481931: Downloading video page
[toggle] 481931: Downloading video info json
[toggle] 481931: Downloading HLS_Mobile m3u8 information
[toggle] 481931: Downloading HLS_Web m3u8 information
[toggle] 481931: Downloading HLS_TV m3u8 information
[toggle] 481931: Downloading HLS_Tablet m3u8 information
ERROR: requested format not available

C:\Users\Grey\Desktop>youtube-dl -f bestvideo+bestaudio "https://video.toggle.sg/en/series/96-cafe/ep1/225607"
[toggle] 225607: Downloading video page
[toggle] 225607: Downloading video info json
[toggle] 225607: Downloading HLS_Mobile m3u8 information
[toggle] 225607: Downloading HLS_Web m3u8 information
[toggle] 225607: Downloading HLS_TV m3u8 information
[toggle] 225607: Downloading HLS_Tablet m3u8 information
ERROR: requested format not available

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2018.02.26
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://video.toggle.sg/en/series/96-cafe/ep1/225607
• Single video: https://video.toggle.sg/en/series/kinship-s1-1/ep1/481931

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.

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Description of your issue, suggested solution and other information

Downloading videos from https://tv.toggle.sg is able to work however its unable to download videos at the highest quality available.

[dstftw]

You are requesting non existent format bestvideo.