Downloading videos from Crackle.com has stopped working (Parse XML errors)

[raphaelvalerio]

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.03.20. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2018.03.20

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', 'https://www.crackle.com/conan-the-barbarian/2493762']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.03.20
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.16299
[debug] exe versions: ffmpeg 3.4, ffprobe 3.4, rtmpdump 2.4
[debug] Proxy map: {}
[debug] Using fake IP 3.203.181.77 (US) as X-Forwarded-For.
[Crackle] 2493762: Downloading config
[Crackle] 2493762: Downloading XML
ERROR: 2493762: Failed to parse XML  (caused by ParseError('not well-formed (invalid token): line 41, column 13',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 677, in _parse_xml
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\compat.py", line 2513, in compat_etree_fromstring
  File "C:\Python\Python34\lib\xml\etree\ElementTree.py", line 1335, in XML
  File "<string>", line None
xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 41, column 13
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 677, in _parse_xml
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\compat.py", line 2513, in compat_etree_fromstring
  File "C:\Python\Python34\lib\xml\etree\ElementTree.py", line 1335, in XML
  File "<string>", line None
xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 41, column 13

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\YoutubeDL.py", line 785, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 440, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\crackle.py", line 90, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 670, in _download_xml
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 660, in _download_xml_handle
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpbt_jbnlh\build\youtube_dl\extractor\common.py", line 681, in _parse_xml
youtube_dl.utils.ExtractorError: 2493762: Failed to parse XML  (caused by ParseError('not well-formed (invalid token): line 41, column 13',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://www.crackle.com/conan-the-barbarian/2493762
• Single video: https://www.crackle.com/the-road-warrior/2504318
• Single video: https://www.crackle.com/mad-max-beyond-thunderdome/2501667

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.

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Description of your issue, suggested solution and other information

At some point in the last several days, I can no longer download videos from Crackle.com. This appears to be a change at Crackle rather than the latest yt-dl update, since I tried downloading the videos with the 2018.03.14 executable build as well. I am however certain that I successfully downloaded a video on the 19th, and can no longer download that video or any other since the 20th. I've added a couple of other video links to demonstrate that all of the videos I've tried throw up the same issue.

I'm using the Windows executable build of yt-dl, and as you can see from the output it's complaining that it can't parse the XML, more specifically that the XML is "not well-formed (invalid token)". Please note that the same errors are produce both with yt-dl version 2018.03.20 and with 2018.03.14.

If there are any other steps I can take to debug or investigate please let me know and I'd be glad to help. Thanks.