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Pluralsight downloads #16460

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masteramoebe opened this issue May 15, 2018 · 7 comments
Closed

Pluralsight downloads #16460

masteramoebe opened this issue May 15, 2018 · 7 comments

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@masteramoebe
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@masteramoebe masteramoebe commented May 15, 2018

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.05.09. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I've verified and I assure that I'm running youtube-dl 2018.05.09

Before submitting an issue make sure you have:

  • [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [ x] Searched the bugtracker for similar issues including closed ones
  • [ x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):


[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password',
'PRIVATE', '-v', '--min-sleep-interval', '90', '--max-sleep-interval', '120', '-
-limit-rate', '150K', '-o', '%(playlist_index)s - %(title)s.%(ext)s', '--playlis
t-start', '1', 'https://app.pluralsight.com/library/courses/dotnet-standard-gett
ing-started/table-of-contents']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.05.09
[debug] Python version 3.4.4 (CPython) - Windows-7-6.1.7601-SP1
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] dotnet-standard-getting-started: Downloading course JSON
[download] Downloading playlist: .NET Standard: Getting Started
[pluralsight:course] playlist .NET Standard: Getting Started: Collected 45 video
 ids (downloading 45 of them)
[download] Downloading video 1 of 45
[pluralsight] Downloading login page
[pluralsight] Logging in
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Downloading course JSON
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Downloading mp4-high-wides
creen viewclip JSON
[pluralsight] 225063f8-d12b-4738-a1df-33d402f03216-0: Waiting for 4 seconds to a
void throttling
ERROR: An extractor error has occurred. (caused by KeyError('name',)); please re
port this issue on https://yt-dl.org/bug . Make sure you are using the latest ve
rsion; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --ver
bose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 503, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 503, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\bu
ild\youtube_dl\extractor\common.py", line 516, in extract
youtube_dl.utils.ExtractorError: An extractor error has occurred. (caused by Key
Error('name',)); please report this issue on https://yt-dl.org/bug . Make sure y
ou are using the latest version; type  youtube-dl -U  to update. Be sure to call
 youtube-dl with the --verbose flag and include its complete output.
...
<end of log>

Description of your issue, suggested solution and other information

Pluralsight downloads dont seem to work anymore since today.

@Druopel
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@Druopel Druopel commented May 15, 2018

Can confirm also get same error as of today

@masteramoebe
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@masteramoebe masteramoebe commented May 16, 2018

It only seems to be happening with new pluralsight courses, the name seems to be changed to some kind of guid https://app.pluralsight.com/player?course=dotnet-standard-getting-started&author=thomas-huber&name=225063f8-d12b-4738-a1df-33d402f03216&clip=0&mode=live

name=225063f8-d12b-4738-a1df-33d402f03216

@abdulmoiz
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@abdulmoiz abdulmoiz commented May 16, 2018

Error coming on new courses download as dotnet-standard-getting-started has been released on 14th of May, while the older courses download is functional.

@luizconrado
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@luizconrado luizconrado commented May 16, 2018

I can confirm I have the same error.
I just test it now with the newest version and also older versions. Same error.
Courses I've tried are:
spring-cloud-contract-introduction
authenticating-users-firebase-authentication-service-playbook

ERROR: An extractor error has occurred. (caused by KeyError('name',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. B
e sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\extractor\common.py", line 503, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\extractor\common.py", line 503, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\extractor\pluralsight.py", line 336, in _real_extract
KeyError: 'name'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmplwokk3j3\build\youtube_dl\extractor\common.py", line 516, in extract
youtube_dl.utils.ExtractorError: An extractor error has occurred. (caused by KeyError('name',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

@jaan143
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@jaan143 jaan143 commented May 17, 2018

getting same issue on my side also

@Druopel
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@Druopel Druopel commented May 17, 2018

whats account needed mean, devs need an account to check? you can get a free 3 month pluralsight account via microsoft visual studio developer essentials

@jaan143
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@jaan143 jaan143 commented May 17, 2018

@remitamine i sent you account details in your email
kindly check

@remitamine remitamine added the fixed label May 19, 2018
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