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PluralSight ExtractorError: No video formats found #16889

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XeonG opened this issue Jul 2, 2018 · 2 comments
Closed

PluralSight ExtractorError: No video formats found #16889

XeonG opened this issue Jul 2, 2018 · 2 comments

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@XeonG
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@XeonG XeonG commented Jul 2, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.06.25. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [ x] I've verified and I assure that I'm running youtube-dl 2018.06.25

Before submitting an issue make sure you have:

  • [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [x ] Searched the bugtracker for similar issues including closed ones
  • [ x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • [ x] Bug report (encountered problems with youtube-dl)

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--username', u'PRIVATE', u'--password', u'PRIVATE', u'-o', u'%(playlist_index)s - %(title)s.%(ext)s', u'--verbose', u'--min-sleep-interval', u'181', u'--max-sleep-interval', u'227', u'--playlist-items', u'0-222', u'https://app.pluralsight.com/library/courses/aspdotnet-core-2-razor-playbook', u'-v']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.06.25
[debug] Python version 2.7.14 (CPython) - CYGWIN_NT-6.1-2.10.0-0.325-5-3-x86_64-64bit
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] aspdotnet-core-2-razor-playbook: Downloading course JSON
[download] Downloading playlist: ASP.NET Core 2.0 Razor Playbook
[pluralsight:course] playlist ASP.NET Core 2.0 Razor Playbook: Collected 62 video ids (downloading 63 of them)
[download] Downloading video 1 of 63
[pluralsight] Downloading login page
[pluralsight] Logging in
[pluralsight] 9090bbd8-a311-4031-a1db-34d337df437c-6: Downloading course JSON
[pluralsight] 9090bbd8-a311-4031-a1db-34d337df437c-6: Downloading mp4-high-widescreen viewclip JSON
WARNING: Unable to download JSON metadata: HTTP Error 404: Not Found
[pluralsight] 9090bbd8-a311-4031-a1db-34d337df437c-6: Waiting for 4 seconds to avoid throttling
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 792, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 501, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 327, in _real_extract
    self._sort_formats(formats)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 1281, in _sort_formats
    raise ExtractorError('No video formats found')
ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Description of your issue, suggested solution and other information

Seems to happen often with newer PluralSight content, sometimes older content... tested with latest version.

Example url the above was tested with... https://app.pluralsight.com/library/courses/aspdotnet-core-2-razor-playbook

@robk9e
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@robk9e robk9e commented Jul 3, 2018

Same here

@XeonG
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@XeonG XeonG commented Jul 3, 2018

Interestingly.. that url above started downloading yesterday, got about 13videos downloaded...

however I try resuming from video 13 again today and I get the below variation on the above error....

Would be great if pluralsight just offered subscribers a way to download the damn videos for offline and better desktop video playing... instead of forcing us to watch through there own janky system, but right now youtube-dl is the only way and its not working 100% of the time. I hope someone is able to look into it.

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--username', u'PRIVATE', u'--password', u'PRIVATE', u'-o', u'%(playlist_index)s - %(title)s.%(ext)s', u'--verbose', u'--min-sleep-interval', u'181', u'--max-sleep-interval', u'227', u'--playlist-items', u'13-222', u'https://app.pluralsight.com/library/courses/aspdotnet-core-2-razor-playbook', u'-v']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.06.25
[debug] Python version 2.7.14 (CPython) - CYGWIN_NT-6.1-2.10.0-0.325-5-3-x86_64-64bit
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] aspdotnet-core-2-razor-playbook: Downloading course JSON
[pluralsight:course] aspdotnet-core-2-razor-playbook: Downloading JSON metadata
ERROR: Unable to download JSON metadata: HTTP Error 404: Not Found (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 598, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2211, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/usr/lib/python2.7/urllib2.py", line 435, in open
    response = meth(req, response)
  File "/usr/lib/python2.7/urllib2.py", line 548, in http_response
    'http', request, response, code, msg, hdrs)
  File "/usr/lib/python2.7/urllib2.py", line 473, in error
    return self._call_chain(*args)
  File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "/usr/lib/python2.7/urllib2.py", line 556, in http_error_default
    raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)

@dstftw dstftw closed this in 836ef48 Jul 3, 2018
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