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Globoplay fragment download failure #16927

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issamu2k opened this issue Jul 7, 2018 · 3 comments
Closed

Globoplay fragment download failure #16927

issamu2k opened this issue Jul 7, 2018 · 3 comments

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@issamu2k
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@issamu2k issamu2k commented Jul 7, 2018

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.07.04. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I've verified and I assure that I'm running youtube-dl 2018.07.04

Before submitting an issue make sure you have:

  • [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [ x] Searched the bugtracker for similar issues including closed ones
  • [ x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • [ x] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'https://globoplay.globo.com/v/6856218/programa/', u'-v']
[debug] Encodings: locale UTF-8, fs UTF-8, out utf_8, pref UTF-8
[debug] youtube-dl version 2018.07.04
[debug] Python version 2.7.12 (CPython) - Linux-3.14.79-116-aarch64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg N-89109-gc3b5ea7, ffprobe N-89109-gc3b5ea7, phantomjs 2.1.1
[debug] Proxy map: {}
[Globo] 6856218: Downloading JSON metadata
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_90_720_m3u8
[Globo] 5b4021bd636d61c189000000_90_720_m3u8: Downloading m3u8 information
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_360_1080_m3u8
[Globo] 5b4021bd636d61c189000000_360_1080_m3u8: Downloading m3u8 information
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_90_720_l_m3u8
[Globo] 5b4021bd636d61c189000000_90_720_l_m3u8: Downloading m3u8 information
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_360_1080_l_m3u8
[Globo] 5b4021bd636d61c189000000_360_1080_l_m3u8: Downloading m3u8 information
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_360_1080_manifest
[Globo] 5b4021bd636d61c189000000_360_1080_manifest: Downloading ISM manifest
[Globo] 6856218: Downloading security hash for 5b4021bd636d61c189000000_360_1080_mpd
[Globo] 5b4021bd636d61c189000000_360_1080_mpd: Downloading MPD manifest
[debug] Default format spec: bestvideo+bestaudio/best
[debug] Invoking downloader on u'https://vodstreaming01a.video.globo.com/r360_1080/v8/db/72/fc/6856218_fc354f9748a0570796af29c60331b26f048f1686/6856218-manifest.ism/dash/'
[dashsegments] Total fragments: 69
[download] Destination: ‘Macacos do mar’ usam pedras como ferramenta pra ajudar a abrir mariscos-6856218.fdash-video_por=3041000.mp4
ERROR: giving up after 10 retries
Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/downloader/http.py", line 341, in real_download
    establish_connection()
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/downloader/http.py", line 182, in establish_connection
    raise RetryDownload(err)
RetryDownload



Description of your issue, suggested solution and other information

So some videos has this fragment download failure. Like these ones:
https://globoplay.globo.com/v/6844306/programa/
https://globoplay.globo.com/v/6844308/programa/

These on other hand, is fine:
https://globoplay.globo.com/v/6844309/programa/
https://globoplay.globo.com/v/6844312/programa/
https://globoplay.globo.com/v/6844316/programa/

All of them are online, and you can play them just fine on the browser.
https://globoplay.globo.com/globo-rural/p/1937/

@dstftw
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@dstftw dstftw commented Jul 8, 2018

Server side error, last fragment is not available.

@dstftw dstftw closed this Jul 8, 2018
dstftw added a commit that referenced this issue Jul 8, 2018
@issamu2k
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@issamu2k issamu2k commented Jul 8, 2018

How come you can watch the whole video on the browser? It doesn't seem it's missing the last fragment there...

@dstftw
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@dstftw dstftw commented Jul 8, 2018

Browser does not use DASH.

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