could not send head request and http error 401

[element73]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.07.10. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2018.07.10

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.



C:\Users\censored\Desktop\youtube-dl>youtube-dl -v https://hls2.videos.sproutvideo.co
m/31b0a8c7e2b3dd5a707caefdd17562dd/fc01da51d04c219899737f860bffcf8e/video/1080.m
3u8
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', 'https://hls2.videos.sproutvideo.com/31b0a8c7e
2b3dd5a707caefdd17562dd/fc01da51d04c219899737f860bffcf8e/video/1080.m3u8']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.07.10
[debug] Python version 3.4.4 (CPython) - Windows-8.1-6.3.9600
[debug] exe versions: none
[debug] Proxy map: {}
[generic] 1080: Requesting header
WARNING: Could not send HEAD request to https://hls2.videos.sproutvideo.com/31b0
a8c7e2b3dd5a707caefdd17562dd/fc01da51d04c219899737f860bffcf8e/video/1080.m3u8: H
TTP Error 403: Forbidden
[generic] 1080: Downloading webpage
ERROR: Unable to download webpage: HTTP Error 403: Forbidden (caused by HTTPErro
r()); please report this issue on https://yt-dl.org/bug . Make sure you are usin
g the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl
 with the --verbose flag and include its complete output.
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4etivjk5\bu
ild\youtube_dl\extractor\common.py", line 599, in _request_webpage
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4etivjk5\bu
ild\youtube_dl\YoutubeDL.py", line 2211, in urlopen
  File "C:\Python\Python34\lib\urllib\request.py", line 470, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response
  File "C:\Python\Python34\lib\urllib\request.py", line 508, in error
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Python\Python34\lib\urllib\request.py", line 588, in http_error_default

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• single video: http://indemandcareer.com/blueprint/5-digital-marketing-the-website/
• playlist: Same link as above. Not sure if that is considered a playlist on the right side of the page, but they provide links like a table of contents. Each section leads to a web page that provides the table of contents. And each link/section has at least one video.

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Description of your issue, suggested solution and other information

I use a login for the website. If required, just ask.

Here is the log file:
[06/17/18 03:45:22] WARNING: Could not send HEAD request to https://hls2.videos.sproutvideo.com/31b0a8c7e2b3dd5a707caefdd17562dd/fc01da51d04c219899737f860bffcf8e/video/1080.m3u8: HTTP Error 403: Forbidden
[06/17/18 03:45:22] ERROR: Unable to download webpage: HTTP Error 403: Forbidden (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

I tried using cookies or login information and it didn't work. Please give me some ideas to try.

[dstftw]

Does not open in browser either. Provide source URL.

[element73]

source URL? I put down http://indemandcareer.com I want to view the videos offline when my internet cuts out, or when I am on the go.

Why did you close this issue? You didn't give reason.

Will support still see this issue I made? or do I have to make a new one?

[bato3]

account-need, duplicate #16996