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[FRANCE.TV] The downloaded video does not have any sound except for the initial 9 seconds.. #17079

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NiesmialyGosc opened this issue Jul 27, 2018 · 0 comments

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@NiesmialyGosc
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@NiesmialyGosc NiesmialyGosc commented Jul 27, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.07.21. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.07.21

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

D:\SUBTITLES\SOUS-TITRES>youtube-dl --proxy socks4://212.129.46.143:4145 --all-subs --convert-subs srt --verbose https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--proxy', 'socks4://212.129.46.143:4145', '--all-subs', '--convert-subs', 'srt', '--verbose', 'https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.07.29
[debug] Python version 3.4.4 (CPython) - Windows-7-6.1.7601-SP1
[debug] exe versions: ffmpeg N-89508-g1f1207145a
[debug] Proxy map: {'https': 'socks4://212.129.46.143:4145', 'http': 'socks4://212.129.46.143:4145'}
[FranceTVSite] 578997-la-esclava-blanca: Downloading webpage
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading video JSON
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading geo restriction info
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading signed hls_v5_os manifest URL
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading m3u8 information
[debug] Default format spec: bestvideo+bestaudio/best
[info] Writing video subtitles to: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt
[debug] Invoking downloader on 'https://cloudreplayfrancetv.akamaized.net/9e177ae98c4b5/180282546_france-domtom_TA.ism/ZXhwPTE1MzQxNTIxMDN+YWNsPSUyZjllMTc3YWU5OGM0YjUlMmYxODAyODI1NDZfZnJhbmNlLWRvbXRvbV9UQS5pc20qfmhtYWM9NGU4YmQ4OGI3NjhjYThkYmJhNThkODc4ZTZmODE3YTFjYTYwODBlOGEwYTQwZDdjYTAxYzcwMTllNzE2Y2MxZg==/180282546_france-domtom_TA-video=1404000.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4
[download] 100% of 441.44MiB in 30:11
[debug] Invoking downloader on 'https://cloudreplayfrancetv.akamaized.net/9e177ae98c4b5/180282546_france-domtom_TA.ism/ZXhwPTE1MzQxNTIxMDN+YWNsPSUyZjllMTc3YWU5OGM0YjUlMmYxODAyODI1NDZfZnJhbmNlLWRvbXRvbV9UQS5pc20qfmhtYWM9NGU4YmQ4OGI3NjhjYThkYmJhNThkODc4ZTZmODE3YTFjYTYwODBlOGEwYTQwZDdjYTAxYzcwMTllNzE2Y2MxZg==/180282546_france-domtom_TA-audio_fre=64000.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4
[download] 100% of 28.26MiB in 15:22
[ffmpeg] Merging formats into "La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.mp4"
[debug] ffmpeg command line: ffmpeg -y -i "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4" -i "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4" -c copy -map "0:v:0" -map "1:a:0" "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.temp.mp4"
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4 (pass -k to keep)
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4 (pass -k to keep)
[ffmpeg] Converting subtitles
[debug] ffmpeg command line: ffmpeg -y -i "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt" -f srt "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.srt"
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt (pass -k to keep)

D:\SUBTITLES\SOUS-TITRES>
![image](https://user-images.githubusercontent.com/40756687/43365513-8bd89226-9360-11e8-8b77-77d54c0e3ef3.png)


If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

D:\SUBTITLES\SOUS-TITRES\ESCLAVA_BLANCA>youtube-dl --proxy socks5://5.196.110.228:1080 --all-subs --convert-subs srt https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html
[FranceTVSite] 578997-la-esclava-blanca: Downloading webpage
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading video JSON
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading geo restriction info
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading signed hls_v5_os manifest URL
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading m3u8 information
[info] Writing video subtitles to: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4
[download] 100% of 441.44MiB in 38:43
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4
[download] 100% of 28.26MiB in 13:10
[ffmpeg] Merging formats into "La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.mp4"
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4 (pass -k to keep)
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4 (pass -k to keep)
[ffmpeg] Converting subtitles
Deleting original file La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt (pass -k to keep)

D:\SUBTITLES\SOUS-TITRES\ESCLAVA_BLANCA>


The following video:
https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html
does have sound when replayed online. (You have to use a French VPN to bypass the geo-restriction, though.)

However since I've downloaded the video by using the youtube-dl command lines and played it offline, I've found the sound is only available in the initial 9 seconds..

Please kindly let me know if any further details are required here..

Thank you!
NiesmialyGosc

@NiesmialyGosc NiesmialyGosc changed the title [France.tv] The downloaded video does not have any sound except for the initial 9 seconds.. [FRANCE.TV] The downloaded video does not have any sound except for the initial 9 seconds.. Jul 27, 2018
@NiesmialyGosc
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@NiesmialyGosc NiesmialyGosc commented Jul 28, 2018

May I expect this issue to be resolved within a fortnight (i.e. 2 weeks)? As the video will be removed very soon.. https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html

Thank you!
Jacob

@NiesmialyGosc
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@NiesmialyGosc NiesmialyGosc commented Jul 29, 2018

The downloaded video still has no sound after the 2018.7.29 release..

D:\SUBTITLES\SOUS-TITRES>youtube-dl --proxy socks5://5.196.110.228:1080 --verbose --all-subs --convert-subs srt https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--proxy', 'socks5://5.196.110.228:1080', '--verbose', '--all-subs', '--convert-subs', 'srt', 'https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html']
[debug] Encodings: locale cp936, fs mbcs, out cp936, pref cp936
[debug] youtube-dl version 2018.07.29
[debug] Python version 3.4.4 (CPython) - Windows-7-6.1.7601-SP1
[debug] exe versions: ffmpeg N-89508-g1f1207145a, ffprobe N-89508-g1f1207145a
[debug] Proxy map: {'https': 'socks5://5.196.110.228:1080', 'http': 'socks5://5.196.110.228:1080'}
[FranceTVSite] 578997-la-esclava-blanca: Downloading webpage
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading video JSON
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading geo restriction info
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading signed hls_v5_os manifest URL
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading m3u8 information
[debug] Default format spec: bestvideo+bestaudio/best
[info] Writing video subtitles to: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt
[debug] Invoking downloader on 'https://cloudreplayfrancetv.akamaized.net/9e177ae98c4b5/180282546_france-domtom_TA.ism/ZXhwPTE1MzI4ODA5NjJ+YWNsPSUyZjllMTc3YWU5OGM0YjUlMmYxODAyODI1NDZfZnJhbmNlLWRvbXRvbV9UQS5pc20qfmhtYWM9ZmU3YzQ0YjljNmQ3YjU0NzgwODIzYjAzZjhlZjQyNzQ1OGY0MWQzMjBhNTA3YTU3NjAyN2MwNjFkZWM5ZWJmYQ==/180282546_france-domtom_TA-video=1404000.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4
[download] 100% of 441.44MiB in 04:08
[debug] Invoking downloader on 'https://cloudreplayfrancetv.akamaized.net/9e177ae98c4b5/180282546_france-domtom_TA.ism/ZXhwPTE1MzI4ODA5NjJ+YWNsPSUyZjllMTc3YWU5OGM0YjUlMmYxODAyODI1NDZfZnJhbmNlLWRvbXRvbV9UQS5pc20qfmhtYWM9ZmU3YzQ0YjljNmQ3YjU0NzgwODIzYjAzZjhlZjQyNzQ1OGY0MWQzMjBhNTA3YTU3NjAyN2MwNjFkZWM5ZWJmYQ==/180282546_france-domtom_TA-audio_fre=64000.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4
[download]  13.7% of ~28.22MiB at 52.81KiB/s ETA 11:50

Can we have this looked into ASAP?

Thank you!
NiesmialyGosc

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@NiesmialyGosc NiesmialyGosc commented Aug 13, 2018

Why do I need to install ffprobe..?


D:\SUBTITLES\SOUS-TITRES>youtube-dl --proxy socks4://212.129.46.143:4145 --all-subs --convert-subs srt -f hls_v5_os-audio-aacl-64-Audio_Français -k --verbose https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--proxy', 'socks4://212.129.46.143:4145', '--all-subs', '--convert-subs', 'srt', '-f', 'hls_v5_os-audio-aacl-64-Audio_Français', '-k', '--verbose', 'https://www.france.tv/france-o/victoria-2016/saison-1/578997-la-esclava-blanca.html']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.07.29
[debug] Python version 3.4.4 (CPython) - Windows-7-6.1.7601-SP1
[debug] exe versions: ffmpeg N-89508-g1f1207145a
[debug] Proxy map: {'https': 'socks4://212.129.46.143:4145', 'http': 'socks4://212.129.46.143:4145'}
[FranceTVSite] 578997-la-esclava-blanca: Downloading webpage
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading video JSON
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading geo restriction info
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading signed hls_v5_os manifest URL
[FranceTV] bb1be063-1554-4adf-a848-630126dd1c84: Downloading m3u8 information
[info] Writing video subtitles to: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fr.vtt
[debug] Invoking downloader on 'https://cloudreplayfrancetv.akamaized.net/9e177ae98c4b5/180282546_france-domtom_TA.ism/ZXhwPTE1MzQxNTg5NDh+YWNsPSUyZjllMTc3YWU5OGM0YjUlMmYxODAyODI1NDZfZnJhbmNlLWRvbXRvbV9UQS5pc20qfmhtYWM9ZjkxOTNiNDcwMjc2ZGNhYTUxN2U4MDZjZTc1NTllOGRlYWFkYzk2MDYwYjcwZDU3ODJlZjQyZjM5OGFiNWM5Nw==/180282546_france-domtom_TA-audio_fre=64000.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 256
[download] Destination: La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.mp4
[download] 100% of 28.26MiB in 20:20
**ERROR: ffprobe or avprobe not found. Please install one.**
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\YoutubeDL.py", line 2047, in post_process
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\postprocessor\ffmpeg.py", line 541, in run
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\postprocessor\ffmpeg.py", line 156, in get_audio_codec
youtube_dl.utils.PostProcessingError: ffprobe or avprobe not found. Please install one.


D:\SUBTITLES\SOUS-TITRES>
@NiesmialyGosc
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@NiesmialyGosc NiesmialyGosc commented Aug 13, 2018

D:\SUBTITLES\SOUS-TITRES>ffmpeg -y -i "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4" -i "file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4" -c copy -map "0:v:0" -map "1:a:0" "file:merged.mp4"
ffmpeg version N-89508-g1f1207145a Copyright (c) 2000-2017 the FFmpeg developers

  built with gcc 7.2.0 (GCC)
  configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-bzlib --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-amf --enable-cuda --enable-cuvid --enable-d3d11va --enable-nvenc --enable-dxva2 --enable-avisynth --enable-libmfx
  libavutil      56.  6.100 / 56.  6.100
  libavcodec     58.  8.100 / 58.  8.100
  libavformat    58.  3.100 / 58.  3.100
  libavdevice    58.  0.100 / 58.  0.100
  libavfilter     7.  7.100 /  7.  7.100
  libswscale      5.  0.101 /  5.  0.101
  libswresample   3.  0.101 /  3.  0.101
  libpostproc    55.  0.100 / 55.  0.100
Input #0, mpegts, from 'file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-1554.mp4':
  Duration: 00:42:34.48, start: 10.000000, bitrate: 1449 kb/s
  Program 16727
    Stream #0:0[0x21]: Video: h264 (Main) ([27][0][0][0] / 0x001B), yuv420p(progressive), 1024x576 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 90k tbn, 50 tbc
[aac @ 059a1020] Estimating duration from bitrate, this may be inaccurate
Input #1, aac, from 'file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4':
  Duration: 00:41:28.67, bitrate: 95 kb/s
    Stream #1:0: Audio: aac (LC), 48000 Hz, stereo, fltp, 95 kb/s
Output #0, mp4, to 'file:merged.mp4':
  Metadata:
    encoder         : Lavf58.3.100
    Stream #0:0: Video: h264 (Main) (avc1 / 0x31637661), yuv420p(progressive), 1024x576 [SAR 1:1 DAR 16:9], q=2-31, 25 fps, 25 tbr, 90k tbn, 90k tbc
    Stream #0:1: Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 95 kb/s
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #1:0 -> #0:1 (copy)
Press [q] to stop, [?] for help
file:La esclava blanca-bb1be063-1554-4adf-a848-630126dd1c84.fhls_v5_os-audio-aacl-64-Audio_Français.mp4: Invalid data found when processing input
frame=11553 fps=0.0 q=-1.0 size=   77056kB time=00:07:42.08 bitrate=1366.1kbits/
frame=18551 fps=0.0 q=-1.0 size=  124160kB time=00:12:22.00 bitrate=1370.8kbits/
frame=25801 fps=17201 q=-1.0 size=  173568kB time=00:17:12.00 bitrate=1377.8kbit
frame=33314 fps=16657 q=-1.0 size=  224768kB time=00:22:12.52 bitrate=1381.8kbit
frame=40945 fps=16378 q=-1.0 size=  276992kB time=00:27:17.76 bitrate=1385.5kbit
frame=48502 fps=16167 q=-1.0 size=  328704kB time=00:32:20.04 bitrate=1388.0kbit
frame=63862 fps=18668 q=-1.0 Lsize=  435321kB time=00:42:34.44 bitrate=1396.1kbits/s speed= 747x
video:434890kB audio:105kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.074897%

D:\SUBTITLES\SOUS-TITRES>

untitled

btw:
Just noticed this thread: #15802. Will have a quick test.

@dstftw dstftw closed this Jul 16, 2019
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