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Dplay ERROR: Unable to extract info url #17165

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ppoe6 opened this issue Aug 5, 2018 · 1 comment
Closed

Dplay ERROR: Unable to extract info url #17165

ppoe6 opened this issue Aug 5, 2018 · 1 comment

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@ppoe6
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@ppoe6 ppoe6 commented Aug 5, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.08.04. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.08.04

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', 'https://it.dplay.com/nove/lisola-di-adamo-ed-eva-alle-origini-dellamore-xxx/stagione-1-episodio-7/']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.08.04
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[debug] exe versions: ffmpeg N-91407-g3c4af577aa, ffprobe N-91407-g3c4af577aa
[debug] Proxy map: {}
[debug] Using fake IP 79.37.21.174 (IT) as X-Forwarded-For.
[DPlayIt] stagione-1-episodio-7: Downloading webpage
ERROR: Unable to extract info url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\extractor\common.py", line 502, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\extractor\dplay.py", line 316, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\extractor\common.py", line 972, in _search_regex
youtube_dl.utils.RegexNotFoundError: Unable to extract info url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.



Description of your issue, suggested solution and other information

I cannot download anymore from Dplay site.
The error "unable to extract info url" occures.
Can it be solved?

@dstftw
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@dstftw dstftw commented Aug 5, 2018

Authentication is not supported. Pass authenticated cookies from browser.

@dstftw dstftw closed this Aug 5, 2018
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