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Crunchyroll premium issue #17176

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HiperGabor opened this issue Aug 6, 2018 · 1 comment
Closed

Crunchyroll premium issue #17176

HiperGabor opened this issue Aug 6, 2018 · 1 comment

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@HiperGabor
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@HiperGabor HiperGabor commented Aug 6, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.08.04. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.08.04

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['http://www.crunchyroll.com/boruto-naruto-next-generations/episode-67-super-cho-cho-butterfly-mode-775197', '-f', 'best', '-u', 'PRIVATE', '-p', 'PRIVATE', '--write-sub', '--sub-lang', 'enUS', '--embed-subs', '--verbose']
[debug] Encodings: locale cp1250, fs mbcs, out cp852, pref cp1250
[debug] youtube-dl version 2018.08.04
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[debug] exe versions: ffmpeg N-91024-g293a6e8332, ffprobe N-91024-g293a6e8332
[debug] Proxy map: {}
[Crunchyroll] Logging in
[Crunchyroll] 775197: Downloading webpage
ERROR: This is a sample clip. To watch the full video, start a free trial today!; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\extractor\common.py", line 502, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpckoq891b\build\youtube_dl\extractor\crunchyroll.py", line 429, in _real_extract
youtube_dl.utils.ExtractorError: This is a sample clip. To watch the full video, start a free trial today!; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.
Hello there!
I wanted to download the newest ep from Boruto with my PREMIUM account but this happened.
I've tried it with multiple episodes from different series too.
I'm sure that, my account is premium, because I can easily log in to it in Crunchyroll's site!

Thanks in advance!

@bato3
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@bato3 bato3 commented Aug 7, 2018

Duplicate:
#17115
#17116

@HiperGabor
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@HiperGabor HiperGabor commented Aug 7, 2018

Oh got it working, thanks, issue closed!

@HiperGabor HiperGabor closed this Aug 7, 2018
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