Http Error 504

[Malcorio]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.08.22. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• [ x] I've verified and I assure that I'm running youtube-dl 2018.08.22

Before submitting an issue make sure you have:

• [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
• [x ] Searched the bugtracker for similar issues including closed ones
• [x ] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• [ x] Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', 'https://www.trutv.com/full-episodes/bobcat-goldthwaits-misfits-and-monsters/2166877/index.html']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.08.22
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.14393
[debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2
[debug] Proxy map: {}
[TruTV] 2166877: Downloading webpage
[TruTV] Downloading XML
ERROR: Unable to download XML: HTTP Error 504: Gateway Time-out (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpsjdqsmfs\build\youtube_dl\extractor\common.py", line 599, in _request_webpage
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpsjdqsmfs\build\youtube_dl\YoutubeDL.py", line 2211, in urlopen
  File "C:\Python\Python34\lib\urllib\request.py", line 470, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response
  File "C:\Python\Python34\lib\urllib\request.py", line 502, in error
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Python\Python34\lib\urllib\request.py", line 685, in http_error_302
  File "C:\Python\Python34\lib\urllib\request.py", line 470, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response
  File "C:\Python\Python34\lib\urllib\request.py", line 508, in error
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Python\Python34\lib\urllib\request.py", line 588, in http_error_default
...
<end of log>

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Description of your issue, suggested solution and other information

No login info required, tested video link is an unlocked video. Same error occurs on locked videos when account info is provided, so the issue isn't simply the free videos. TruTV support outdated?

[stinkteeth]

truvtv, like other turner sites, has decommissioned the cvpXml system and replaced it with new json media urls (ngtv.io). I don't know offhand if youtube-dl has been updated to support the ngtv media urls for any of the other turner sites. If it has, it should be straightforward to add trutv.

[Malcorio]

Are you aware of any program that does currently support the new system? I'm expecting to be without phone reception for a few days on a trip, and it'd be nice to have some stuff I haven't seen yet downloaded. No big deal if it's just a waiting game, but doesn't hurt to ask.

[burkasaurusrex]

Just wanted to check in here - the problem persists on my end (version 2018.09.18).

It looks like TNT / TBS have been updated to use the ngtv media URLs - any chance we could get TruTV updated as well? Not sure if they could be combined into one extractor or not.

[besweeet]

@burkasaurusrex Streamlink downloads TruTV content just fine.