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pluralsight not logging in #17518

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jrvjrv opened this issue Sep 10, 2018 · 1 comment
Closed

pluralsight not logging in #17518

jrvjrv opened this issue Sep 10, 2018 · 1 comment

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@jrvjrv
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@jrvjrv jrvjrv commented Sep 10, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.09.10. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.09.10

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

I have trouble now with a course that I successfully downloaded on Aug 14. I can't you tell which version I used successfully on Aug 14, but it would have been very recent. I update my youtuble-dl roughly weekly. The account is still current and I am able to view the course on-line.

On the login page is now a reCAPTCHA. That might be the problem.


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--verbose', u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'--sleep-interval', u'45', u'--max-sleep-interval', u'90', u'--limit-rate', u'30K', u'-o', u'MWL%(autonumber)s %(title)s.%(ext)s', u'https://app.pluralsight.com/library/courses/angular-material/table-of-contents']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.09.10
[debug] Python version 2.7.15rc1 (CPython) - Linux-4.15.0-33-generic-x86_64-with-Ubuntu-18.04-bionic
[debug] exe versions: ffmpeg 3.4.4-0ubuntu0.18.04.1, ffprobe 3.4.4-0ubuntu0.18.04.1
[debug] Proxy map: {}
[pluralsight:course] angular-material: Downloading JSON metadata
[download] Downloading playlist: Angular Material
[pluralsight:course] playlist Angular Material: Collected 62 video ids (downloading 62 of them)
[download] Downloading video 1 of 62
[pluralsight] Downloading login page
[pluralsight] Logging in
ERROR: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/home/jrv/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 792, in extract_info
    ie_result = ie.extract(url)
  File "/home/jrv/bin/youtube-dl/youtube_dl/extractor/common.py", line 501, in extract
    self.initialize()
  File "/home/jrv/bin/youtube-dl/youtube_dl/extractor/common.py", line 405, in initialize
    self._real_initialize()
  File "/home/jrv/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 164, in _real_initialize
    self._login()
  File "/home/jrv/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 211, in _login
    raise ExtractorError('Unable to log in')
ExtractorError: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
@jrvjrv
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@jrvjrv jrvjrv commented Sep 10, 2018

As quick as the reCAPTCHA appeared on the pluralsight login screen, it is now gone and youtube-dl is working again. Who can explain it, who can tell you why?

@jrvjrv jrvjrv closed this Sep 10, 2018
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