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ERROR: No video formats found; #17562

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raffaelmiranda opened this issue Sep 13, 2018 · 3 comments
Closed

ERROR: No video formats found; #17562

raffaelmiranda opened this issue Sep 13, 2018 · 3 comments
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@raffaelmiranda
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@raffaelmiranda raffaelmiranda commented Sep 13, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.09.10. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.09.10

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2018.09.10
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.

Hello, I am encountering difficulties in downloading video from pluralsight, I execute the following command:

youtube-dl --console-title --write-sub --sub-format srt --verbose -f best --sleep-interval 15 -o "[%(chapter_number)s]-[%(chapter)s]-[%(playlist_index)s]-[%(title)s].%(ext)s" https://app.pluralsight.com/library/courses/ng-big-picture/table-of-contents

And it is generating the following error: ERROR: No video formats found

Here is the log:

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--console-title', '--write-sub', '--sub-format', 'srt', '--verbose', '-f', 'best', '--sleep-interval', '15', '-o', '[%(chapter_number)s]-[%(chapter)s]-[%(playlist_index)s]-[%(title)s].%(ext)s', 'https://app.pluralsight.com/library/courses/ng-big-picture/table-of-contents']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.09.10
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[debug] exe versions: none
[debug] Proxy map: {'no': 'xxx.xx.xx.xx'}
[pluralsight:course] ng-big-picture: Downloading JSON metadata
[download] Downloading playlist: Angular: The Big Picture
[pluralsight:course] playlist Angular: The Big Picture: Collected 38 video ids (downloading 38 of them)
[download] Downloading video 1 of 38
[pluralsight] 853385e2-bef6-4c23-a11f-4d29eaa90d7d-0: Downloading JSON metadata
[pluralsight] 853385e2-bef6-4c23-a11f-4d29eaa90d7d-0: Downloading mp4-high viewclip graphql
[pluralsight] 853385e2-bef6-4c23-a11f-4d29eaa90d7d-0: Waiting for 5 seconds to avoid throttling
[pluralsight] 853385e2-bef6-4c23-a11f-4d29eaa90d7d-0: Downloading captions JSON
[info] Writing video subtitles to: [1]-[Course Overview]-[01]-[Course Overview].en.srt
[debug] Invoking downloader on 'https://vid5.pluralsight.com/expiretime=1536859406/dd9b79c23b05319a5f755a20298ebc38/clips/resolution/9c8a0f91-a3a9-4cf2-903c-2d02beffe168/current/mp4/1024x768.mp4'
[download] Sleeping 15 seconds...
[download] Destination: [1]-[Course Overview]-[01]-[Course Overview].mp4
[download] 100% of 2.14MiB in 00:00
[download] Downloading video 2 of 38
[pluralsight] 5d283889-dac1-46ef-a4b5-8c4229360bd3-0: Downloading JSON metadata
[pluralsight] 5d283889-dac1-46ef-a4b5-8c4229360bd3-0: Downloading mp4-high viewclip graphql
[pluralsight] 5d283889-dac1-46ef-a4b5-8c4229360bd3-0: Waiting for 3 seconds to avoid throttling
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type
youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0icdbhzn\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0icdbhzn\build\youtube_dl\extractor\common.py", line 502, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0icdbhzn\build\youtube_dl\extractor\pluralsight.py", line 409, in _real_extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp0icdbhzn\build\youtube_dl\extractor\common.py", line 1281, in _sort_formats
youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

I already researched issues, but did not solve my doubts on how to solve this

@dstftw
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@dstftw dstftw commented Sep 13, 2018

This course is only available for subscribers.

@dstftw dstftw closed this Sep 13, 2018
@dstftw dstftw added the invalid label Sep 13, 2018
@raffaelmiranda
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@raffaelmiranda raffaelmiranda commented Sep 13, 2018

I have a subscription

@dstftw
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@dstftw dstftw commented Sep 13, 2018

Then pass credentials.

@ytdl-org ytdl-org locked and limited conversation to collaborators Sep 13, 2018
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