Unable to extract info section (vimeo)

[austux]

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.09.26. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2018.09.26

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[this worked immediately beforehand (and does now, same provider): youtube-dl -f http-720p https://player.vimeo.com/video/291018673]

[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-vf', u'http-720p', u'https://player.vimeo.com/video/291221781']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.09.26
[debug] Python version 2.7.15rc1 (CPython) - Linux-4.15.0-35-generic-x86_64-with-Ubuntu-18.04-bionic
[debug] exe versions: exe versions: ffmpeg 3.4.4-0ubuntu0.18.04.1, ffprobe 3.4.4-0ubuntu0.18.04.1, rtmpdump 2.4
[debug] Proxy map: {}
[vimeo] 291030714: Downloading webpage
[vimeo] 291030714: Extracting information
ERROR: Unable to extract info section (caused by RegexNotFoundError(u'Unable to extract \x1b[0;34minfo section\x1b[0m; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/vimeo.py", line 555, in _real_extract
    flags=re.DOTALL)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 977, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
RegexNotFoundError: Unable to extract info section; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 792, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 507, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/vimeo.py", line 569, in _real_extract
    cause=e)
ExtractorError: Unable to extract info section (caused by RegexNotFoundError(u'Unable to extract \x1b[0;34minfo section\x1b[0m; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
<end of log>

[fails likewise with https://player.vimeo.com/video/291030714]

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://www.youtube.com/watch?v=BaW_jenozKc
• Single video: https://youtu.be/BaW_jenozKc
• Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.

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Description of your issue, suggested solution and other information

three of four video downloads fails with a "RegexNotFoundError(u'Unable to extract info section" error; the download window for these videos is time-limited to about 18 hours from now.

those downloads are succeeding with the Video DownloadHelper 7.3.5 [Built on Wed Aug 01 2018 16:23:45 GMT+0200 (CEST)] plugin for FireFox, however the filenames are being somewhat truncated (minor, I know). I strongly prefer to semi-automate video downloads (large numbers or long waiting time) with youtube-dl when possible.

[austux]

two Video DownloadHelper streams are running in parallel now, so this is evidently not a parallelism-thwarting measure by the server.

[austux]

it is, however, not so simple.

downloading at 1280x720 (highest resolution advertised) fails (no moov atom in resulting MP4 file).

other resolutions advertised are 960x540 and 640x360. now attempting those.

[austux]

no joy there, either, yet the videos play just fine in FireFox

[austux]

apparently, there is a work-around: https://en.savefrom.net/ plus the browser plugin mentioned there pulls down 1280x720 MP4s of the three recalcitrant video clips.

as at now, I have no idea what the key difference between the three systems is.

[kaovilai]

So I have the same issue with https://player.vimeo.com/video/293644418

@dstftw If this is duplicate where can I find the non duplicate issue page?

Thanks.

[mikhailmakarov]

I have the same issue with https://player.vimeo.com/video/294575256

[414n]

@kaovilai @mikhailmakarov Had the same issue too, but solved it using 2018.10.05 version.