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Brightcove ExtractorError: Empty playlist #1815

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canavan opened this issue Nov 23, 2013 · 1 comment
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Brightcove ExtractorError: Empty playlist #1815

canavan opened this issue Nov 23, 2013 · 1 comment
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@canavan
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@canavan canavan commented Nov 23, 2013

The brightcove extractor failed on the following URL:

$ ./youtube-dl --verbose http://www.hollywoodreporter.com/news/gravity-spinoff-watch-side-sandra-657919
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', 'http://www.hollywoodreporter.com/news/gravity-spinoff-watch-side-sandra-657919']
[debug] youtube-dl version 2013.11.22.2
[debug] Python version 2.7.3 - IRIX64-6.5-IP35-mips-n32bit-ELF
[debug] Proxy map: {}
WARNING: Falling back on generic information extractor.
[generic] gravity-spinoff-watch-side-sandra-657919: Downloading webpage
[generic] gravity-spinoff-watch-side-sandra-657919: Extracting information
[generic] Brightcove video detected.
[Brightcove] AQ%2E%2E,AAAAAC3bNtw%2E,c0hgCOyLwy4Lde_FJ6Ombu5W_uQUkX83: Downloading playlist information
ERROR: Empty playlist; please report this issue on https://yt-dl.org/bug . Be sure to call youtube-dl with the --verbose flag and include its complete output. Make sure you are using the latest version; type youtube-dl -U to update.
Traceback (most recent call last):
File "./youtube-dl/youtube_dl/YoutubeDL.py", line 410, in extract_info
ie_result = ie.extract(url)
File "./youtube-dl/youtube_dl/extractor/common.py", line 129, in extract
return self._real_extract(url)
File "./youtube-dl/youtube_dl/extractor/brightcove.py", line 118, in _real_extract
return self._get_playlist_info(player_key[0])
File "./youtube-dl/youtube_dl/extractor/brightcove.py", line 141, in _get_playlist_info
raise ExtractorError(u'Empty playlist')
ExtractorError: Empty playlist; please report this issue on https://yt-dl.org/bug . Be sure to call youtube-dl with the --verbose flag and include its complete output. Make sure you are using the latest version; type youtube-dl -U to update.

It does however work with the following link, which I believe refers to the same Video:

http://c.brightcove.com/services/viewer/federated_f9?&width=560&height=315&flashID=myExperience&bgcolor=%23FF
FFFF&playerID=1257205077001&videoID=2851445805001&playerKey=AQ%252E%252E%2CAAAAAC3bNtw%252E%2Cc0hgCOyLwy4Lde_FJ6Ombu5W_uQUkX83

@ghost ghost assigned jaimeMF Nov 23, 2013
@jaimeMF jaimeMF closed this in 36de0a0 Nov 23, 2013
@jaimeMF
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@jaimeMF jaimeMF commented Nov 23, 2013

Fixed, we weren't using the 'videoId' parameter, so the url we build was wrong.
Thanks for the report!

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