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Looks Like ITV Hub is Broken Again #18301

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digitalhybrid opened this issue Nov 25, 2018 · 6 comments
Closed

Looks Like ITV Hub is Broken Again #18301

digitalhybrid opened this issue Nov 25, 2018 · 6 comments
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@digitalhybrid
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@digitalhybrid digitalhybrid commented Nov 25, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.11.23. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.11.23

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

[11/25/18 23:19:28] [debug] System config: []
[11/25/18 23:19:28] [debug] User config: []
[11/25/18 23:19:28] [debug] Custom config: []
[11/25/18 23:19:28] [debug] Command-line args: ['--newline', '-i', '-o', 'D:\_Videos\_New_Downloads\%(title)s.%(ext)s', '--ignore-config', '--hls-prefer-native', '-v', 'https://www.itv.com/hub/the-americans/2a2471a0061']
[11/25/18 23:19:28] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[11/25/18 23:19:28] [debug] youtube-dl version 2018.11.23
[11/25/18 23:19:28] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[11/25/18 23:19:28] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2, rtmpdump 2.4
[11/25/18 23:19:28] [debug] Proxy map: {}
[11/25/18 23:19:28] WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out
[11/25/18 23:19:28] WARNING: Unable to download JSON metadata: HTTP Error 403: Forbidden
[11/25/18 23:19:28] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:19:28] Traceback (most recent call last):
[11/25/18 23:19:28] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
[11/25/18 23:19:28] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 508, in extract
[11/25/18 23:19:28] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\itv.py", line 260, in _real_extract
[11/25/18 23:19:28] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 1292, in _sort_formats
[11/25/18 23:19:28] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:19:28]
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download MPD manifest: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download MPD manifest: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:55] WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[11/25/18 23:19:57] [debug] System config: []
[11/25/18 23:19:57] [debug] User config: []
[11/25/18 23:19:57] [debug] Custom config: []
[11/25/18 23:19:57] [debug] Command-line args: ['--newline', '-i', '-o', 'D:\_Videos\_New_Downloads\%(title)s.%(ext)s', '--ignore-config', '--hls-prefer-native', '-v', 'https://www.itv.com/hub/teen-titans-go/2a3033a0115']
[11/25/18 23:19:57] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[11/25/18 23:19:57] [debug] youtube-dl version 2018.11.23
[11/25/18 23:19:57] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[11/25/18 23:19:57] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2, rtmpdump 2.4
[11/25/18 23:19:57] [debug] Proxy map: {}
[11/25/18 23:19:57] WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out
[11/25/18 23:19:57] WARNING: Unable to download JSON metadata: HTTP Error 403: Forbidden
[11/25/18 23:19:57] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:19:57] Traceback (most recent call last):
[11/25/18 23:19:57] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
[11/25/18 23:19:57] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 508, in extract
[11/25/18 23:19:57] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\itv.py", line 260, in _real_extract
[11/25/18 23:19:57] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 1292, in _sort_formats
[11/25/18 23:19:57] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:19:57]
[11/25/18 23:20:22] [debug] System config: []
[11/25/18 23:20:22] [debug] User config: []
[11/25/18 23:20:22] [debug] Custom config: []
[11/25/18 23:20:22] [debug] Command-line args: ['--newline', '-i', '-o', 'D:\_Videos\_New_Downloads\%(title)s.%(ext)s', '--ignore-config', '--hls-prefer-native', '-v', 'https://www.itv.com/hub/midsomer-murders/1a7317a0012']
[11/25/18 23:20:22] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[11/25/18 23:20:22] [debug] youtube-dl version 2018.11.23
[11/25/18 23:20:22] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[11/25/18 23:20:22] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2, rtmpdump 2.4
[11/25/18 23:20:22] [debug] Proxy map: {}
[11/25/18 23:20:22] WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out
[11/25/18 23:20:22] WARNING: Unable to download JSON metadata: HTTP Error 403: Forbidden
[11/25/18 23:20:22] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:20:22] Traceback (most recent call last):
[11/25/18 23:20:22] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
[11/25/18 23:20:22] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 508, in extract
[11/25/18 23:20:22] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\itv.py", line 260, in _real_extract
[11/25/18 23:20:22] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp6bh3thhm\build\youtube_dl\extractor\common.py", line 1292, in _sort_formats
[11/25/18 23:20:22] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[11/25/18 23:20:22]
...


---

### Description of your *issue*, suggested solution and other information

The problem of gateway timeouts and no video formats being founds appears to be happening on all UTV Hub links, and this has been the case for almost a week. I've tried multiple VPN servers and using my login credentials, but nothing works.

Other UK-based links appear unaffected, including the BBC.

Following are a few example URLs, but I can provide many more if required ...

https://www.itv.com/hub/the-americans/2a2471a0061
https://www.itv.com/hub/teen-titans-go/2a3033a0115
https://www.itv.com/hub/midsomer-murders/1a7317a0012
@dstftw
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@dstftw dstftw commented Nov 25, 2018

It's geo restricted.

PS C:\Dev\youtube-dl\master> py -3.7 .\youtube_dl\__main__.py https://www.itv.com/hub/teen-titans-go/2a3033a0115 --proxy <snip>
[ITV] 2a3033a0115: Downloading webpage
[ITV] 2a3033a0115: Downloading XML
WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out
[ITV] 2a3033a0115: Downloading JSON metadata
[ITV] 2a3033a0115: Downloading m3u8 information
[hlsnative] Downloading m3u8 manifest
WARNING: hlsnative has detected features it does not support, extraction will be delegated to ffmpeg
[download] Destination: Chapter 1 - NBTS Special-2a3033a0115.mp4
ffmpeg version N-85653-gb4330a0 Copyright (c) 2000-2017 the FFmpeg developers
  built with gcc 6.3.0 (GCC)
  configuration: --enable-gpl --enable-version3 --enable-cuda --enable-cuvid --enable-d3d11va --enable-dxva2 --enable-libmfx --enable-nvenc --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenh264 --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-zlib
  libavutil      55. 61.100 / 55. 61.100
  libavcodec     57. 93.100 / 57. 93.100
  libavformat    57. 72.101 / 57. 72.101
  libavdevice    57.  7.100 / 57.  7.100
  libavfilter     6. 87.100 /  6. 87.100
  libswscale      4.  7.101 /  4.  7.101
  libswresample   2.  8.100 /  2.  8.100
  libpostproc    54.  6.100 / 54.  6.100
...
@dstftw dstftw closed this Nov 25, 2018
@OwenMelbz
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@OwenMelbz OwenMelbz commented Nov 27, 2018

@dstftw is this deffo working still? I've tried on https://www.itv.com/hub/strangers/2a5287a0003 and getting similar errors
@dstftw
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@dstftw dstftw commented Nov 27, 2018 

PS C:\Dev\youtube-dl\master> py -3.6 .\youtube_dl\__main__.py https://www.itv.com/hub/strangers/2a5287a0003 --proxy ...
[ITV] 2a5287a0003: Downloading webpage
[ITV] 2a5287a0003: Downloading XML
WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out
[ITV] 2a5287a0003: Downloading JSON metadata
[ITV] 2a5287a0003: Downloading m3u8 information
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 227
[download] Destination: Series 1 - Episode 3-2a5287a0003.mp4
[download]   0.1% of ~563.32MiB at 212.45KiB/s ETA 01:23:11
ERROR: Interrupted by user
@OwenMelbz
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@OwenMelbz OwenMelbz commented Nov 27, 2018

Hmm odd, I'm on OSX and in UK so shouldn't be any problem, will try again tomoz see if it decides to work!
@dstftw
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@dstftw dstftw commented Nov 27, 2018

Can you play it in browser in the first place?
@OwenMelbz
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@OwenMelbz OwenMelbz commented Nov 27, 2018

Yeah and on ITV hub Samsung tv - was just getting fed up of adverts every 20 seconds so thought would download and chuck on Plex instead
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@OwenMelbz @dstftw @digitalhybrid
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