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iview HTTP Error 404 Unable to download webpage #18394

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accidance1 opened this issue Dec 4, 2018 · 3 comments
Closed

iview HTTP Error 404 Unable to download webpage #18394

accidance1 opened this issue Dec 4, 2018 · 3 comments

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@accidance1
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@accidance1 accidance1 commented Dec 4, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.12.03. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.12.03

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

C:\Users\Username\Desktop\DL>youtube-dl https://iview.abc.net.au/show/my-family-and-the-galapagos/series/0/video/ZW1728A002S00 --verbose
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['https://iview.abc.net.au/show/my-family-and-the-galapagos/series/0/video/ZW1728A002S00', '--verbose']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2018.12.03
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.15063
[debug] exe versions: ffmpeg N-92266-gbf324359be, ffprobe N-92266-gbf324359be
[debug] Proxy map: {}
[debug] Using fake IP 1.152.200.129 (AU) as X-Forwarded-For.
[abc.net.au:iview] ZW1728A002S00: Downloading JSON metadata
[abc.net.au:iview] ZW1728A002S00: Downloading webpage
ERROR: Unable to download webpage: HTTP Error 404: Not Found (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\common.py", line 605, in _request_webpage
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\YoutubeDL.py", line 2211, in urlopen
  File "C:\Python\Python34\lib\urllib\request.py", line 470, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response
  File "C:\Python\Python34\lib\urllib\request.py", line 508, in error
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Python\Python34\lib\urllib\request.py", line 588, in http_error_default

Description of your issue, suggested solution and other information

Unable to download any video from iView on my Win10 machine (youtube.com is doing fine though), while all videos on my Win7 machine can be downloaded fine as well as from iView. All sort of stuff like a windows firewall has been turned off and my antivirus is not affecting this issue (as far as I understand). Tried searching the whole web on this issue but still found no answer. What am I doing wrong on my Win10 PC?

@appleton-tom
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@appleton-tom appleton-tom commented Dec 4, 2018

Check your system clock, date and time. I can reproduce this error when my computer clock is 10 minutes or more either side of the correct time.

@appleton-tom
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@appleton-tom appleton-tom commented Dec 4, 2018

PS: I don't know why my computer sometimes gets set to the wrong time

@accidance1
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@accidance1 accidance1 commented Dec 4, 2018

Thank you for your suggestion which has led me to the answer - I had correct time in hh:mm but wrong time zone due to frequent travels and system time set manually to avoid automatic change. Now given both time and time zone set correct, the issue has been resolved!

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