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500 error while trying to download JSON metadata on a soundcloud file. #18395

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maeln opened this issue Dec 4, 2018 · 1 comment
Closed

500 error while trying to download JSON metadata on a soundcloud file. #18395

maeln opened this issue Dec 4, 2018 · 1 comment

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@maeln
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@maeln maeln commented Dec 4, 2018

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.12.03. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.12.03

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

maeln@maeln:~$ youtube-dl -v -x "https://soundcloud.com/voyageaucentredelatech/voyage-au-centre-de-la-tech-s01e02-emission-complete"
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', '-x', 'https://soundcloud.com/voyageaucentredelatech/voyage-au-centre-de-la-tech-s01e02-emission-complete']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.12.03
[debug] Python version 3.5.3 (CPython) - Linux-4.9.0-6-amd64-x86_64-with-debian-9.6
[debug] exe versions: none
[debug] Proxy map: {}
[soundcloud] voyageaucentredelatech/voyage-au-centre-de-la-tech-s01e02-emission-complete: Resolving id
[soundcloud] voyageaucentredelatech/voyage-au-centre-de-la-tech-s01e02-emission-complete: Downloading info JSON
ERROR: Unable to download JSON metadata: HTTP Error 500: Internal Server Error (caused by <HTTPError 500: 'Internal Server Error'>); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
  File "/usr/local/lib/python3.5/dist-packages/youtube_dl/extractor/common.py", line 605, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/lib/python3.5/dist-packages/youtube_dl/YoutubeDL.py", line 2211, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/usr/lib/python3.5/urllib/request.py", line 472, in open
    response = meth(req, response)
  File "/usr/lib/python3.5/urllib/request.py", line 582, in http_response
    'http', request, response, code, msg, hdrs)
  File "/usr/lib/python3.5/urllib/request.py", line 510, in error
    return self._call_chain(*args)
  File "/usr/lib/python3.5/urllib/request.py", line 444, in _call_chain
    result = func(*args)
  File "/usr/lib/python3.5/urllib/request.py", line 590, in http_error_default
    raise HTTPError(req.full_url, code, msg, hdrs, fp)


Description of your issue, suggested solution and other information

Trying to download any file for soundcloud result in an HTTP error 500 when trying to download the JSON metadata.

  • This issue has been successfully replicated with different music from soundcloud.
  • This issue has been successfully replicated when using the -x flag or not

This issue might be related to a temporary soundcloud server issue and not youtube-dl. Due to this, I will periodically run the command again and update the issue depending on the result. I would ne interested in knowing if someone is able to replicate the issue.

@maeln
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@maeln maeln commented Dec 4, 2018

Switching internet connection fixed the issue. It seems to be related to my ISP (OVH).

@maeln maeln closed this Dec 4, 2018
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