unable to download from pluralsite.com

[mikeoxbigg]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.12.03. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• [x ] I've verified and I assure that I'm running youtube-dl 2018.12.03

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• [x ] Searched the bugtracker for similar issues including closed ones
• [x ] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• [ x] Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

D:\YTDL>youtube-dl --username gregg-davis2 --verbose https://app.pluralsight.com/library/courses/hardware-comptia-a-plus-220-901/table-of-contents
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--username', 'PRIVATE', '--verbose', 'https://app.pluralsight.com/library/courses/hardware-comptia-a-plus-220-901/table-of-contents']
Type account password and press [Return]:
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.12.03
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17763
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] hardware-comptia-a-plus-220-901: Downloading JSON metadata
[download] Downloading playlist: Hardware for CompTIA A+ (220-901)
[pluralsight:course] playlist Hardware for CompTIA A+ (220-901): Collected 265 video ids (downloading 265 of them)
[download] Downloading video 1 of 265
[pluralsight] Downloading login page
[pluralsight] Logging in
ERROR: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\common.py", line 507, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\common.py", line 411, in initialize
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\pluralsight.py", line 165, in _real_initialize
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\pluralsight.py", line 215, in _login
youtube_dl.utils.ExtractorError: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
...
<end of log>

Description of your issue, suggested solution and other information

I am unable to download training videos from PluralSute, I was able to do this a few months ago. I have confirmed that i am using the correct user name and password and that the training plays from the website. I have also confirmed that i can download other videos from different sites using youtube-dl

[dstftw]

For any work on this issue you must provide reproducible account credentials.