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7Plus (Australia) – "No video formats found" on some videos #18977

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section83 opened this issue Jan 23, 2019 · 3 comments
Closed

7Plus (Australia) – "No video formats found" on some videos #18977

section83 opened this issue Jan 23, 2019 · 3 comments
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@section83
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@section83 section83 commented Jan 23, 2019

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly

  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])

  • Use the Preview tab to see what your issue will actually look like

  • I've verified and I assure that I'm running youtube-dl 2019.01.24

  • At least skimmed through the README, most notably the FAQ and BUGS sections

  • Searched the bugtracker for similar issues including closed ones

  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


Verbose output was:

youtube-dl -v https://7plus.com.au/ice-road-truckers?episode-id=ICER11-007
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://7plus.com.au/ice-road-truckers?episode-id=ICER11-007']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2019.01.24
[debug] Python version 2.7.10 (CPython) - Darwin-17.7.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.1-tessus, ffprobe 4.1-tessus
[debug] Proxy map: {}
[7plus] ICER11-007: Downloading JSON metadata
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 793, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 508, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/sevenplus.py", line 61, in _real_extract
    info = self._parse_brightcove_metadata(media, episode_id)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/brightcove.py", line 680, in _parse_brightcove_metadata
    self._sort_formats(formats)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 1302, in _sort_formats
    raise ExtractorError('No video formats found')
ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Description of your issue, suggested solution and other information

Getting a "No video formats found" error on some videos on the 7Plus site: 7plus.com.au. A video which does work is at: https://7plus.com.au/the-it-list?episode-id=ITLI01-016. Have to admit this looks suspiciously like a DRM issue but normally, youtube-dl reports those. However, previous episodes of the failed videos (Ice Road Truckers) did work – sorry have lost the logs.

@dstftw dstftw closed this Jan 24, 2019
@dstftw dstftw added the duplicate label Jan 24, 2019
@section83
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@section83 section83 commented Jan 24, 2019

Sorry I didn't see it's a duplicate. I did look. Which issue(s) does it duplicate ?

@net-tools
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@net-tools net-tools commented Jan 27, 2019

Hi @section83 , it seems our posts are quickly closed as duplicates without any further explanation. Still looking for the original post explaining my so-called duplicate issue. Asked for the link to the duplicate, still waiting, as you are.

@section83
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@section83 section83 commented Jan 27, 2019

Perhaps they believe my issue is the same as #18559 and #18312l who got the same error. I'm conscious the developers are all part time unpaid volunteers but, it would help to know what they are thinking sometimes.

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