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Unable to download Vimeo videos due to SSL error #20017

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videoeditorguy opened this issue Feb 26, 2019 · 1 comment
Closed

Unable to download Vimeo videos due to SSL error #20017

videoeditorguy opened this issue Feb 26, 2019 · 1 comment

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@videoeditorguy
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@videoeditorguy videoeditorguy commented Feb 26, 2019

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2019.02.18. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2019.02.18

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

~ $ youtube-dl -v https://vimeo.com/117191225
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://vimeo.com/117191225']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2019.02.18
[debug] Python version 2.7.10 (CPython) - Darwin-16.7.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.1.1, ffprobe 4.1.1, rtmpdump 2.4
[debug] Proxy map: {}
[vimeo] 117191225: Downloading webpage
ERROR: Unable to download webpage: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)'),))
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 605, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2225, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 431, in open
    response = self._open(req, data)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 449, in _open
    '_open', req)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 409, in _call_chain
    result = func(*args)
  File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 1140, in https_open
    req, **kwargs)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 1197, in do_open
    raise URLError(err)


Description of your issue, suggested solution and other information

I am on macOS 10.12.6 and use homebrew to keep youtube-dl up to date. I am not a programmer myself and my knowledge of the Terminal and scripting is rather limited. I have not changed my system in any way in the last few months (no system updates, etc.) and in the Terminal I have only ever used homebrew to install youtube-dl and ffmpeg, but not changed any system components. I have used youtube-dl successfully for years but lately I get the above error when trying to download videos from Vimeo.

I get the same error on another Mac of mine.

@dstftw
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@dstftw dstftw commented Feb 26, 2019

Most likely OpenSSL is outdated in your setup.

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