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Error NBC Unable to extract SAML Login URL #20529

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ehurdler opened this issue Apr 1, 2019 · 0 comments
Open
2 tasks

Error NBC Unable to extract SAML Login URL #20529

ehurdler opened this issue Apr 1, 2019 · 0 comments

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@ehurdler
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ehurdler commented Apr 1, 2019

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2019.03.18. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • [ x] I've verified and I assure that I'm running youtube-dl 2019.03.18

Before submitting an issue make sure you have:

  • [x ] At least skimmed through the README, most notably the FAQ and BUGS sections
  • [ x] Searched the bugtracker for similar issues including closed ones
  • [x ] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • [ x] Question
  • [ x] Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v --ap-mso 'Verizon' --ap-username '***********' --ap-password '**********' https://www.nbc.com/superstore/video/back-to-school/3802458
[debug] System config: []
[debug] User config: ['--prefer-ffmpeg', '-f', 'best[height=720]', '-o', '%(series)s - s%(season_number)02de%(episode_number)02d - %(title)s.%(ext)s', '--audio-format', 'best']
[debug] Custom config: []
[debug] Command-line args: ['-v', '--ap-mso', 'Verizon', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', 'https://www.nbc.com/superstore/video/back-to-school/3802458']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2019.03.18
[debug] Python version 3.7.2 (CPython) - Darwin-18.5.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.1.1, ffprobe 4.1.1, rtmpdump 2.4
[debug] Proxy map: {}
[NBC] 3802458: Downloading JSON metadata
[NBC] 3802458: Downloading Provider Redirect Page
[NBC] 3802458: Downloading SAML Login Page
ERROR: Unable to extract SAML Login URL; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/youtube_dl/YoutubeDL.py", line 794, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/lib/python3.7/site-packages/youtube_dl/extractor/common.py", line 529, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/lib/python3.7/site-packages/youtube_dl/extractor/nbc.py", line 106, in _real_extract
    url, video_id, 'nbcentertainment', resource)
  File "/usr/local/lib/python3.7/site-packages/youtube_dl/extractor/adobepass.py", line 1482, in _extract_mvpd_auth
    saml_login_page, 'SAML Login URL', group='url')
  File "/usr/local/lib/python3.7/site-packages/youtube_dl/extractor/common.py", line 1004, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
youtube_dl.utils.RegexNotFoundError: Unable to extract SAML Login URL; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.


If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.

I am using youtube-dl for tv shows on NBC's website. I am using Verizon credentials and had been doing this for a while with the verizon mso settings with no issue. I recently reimaged my macbook and installed everything fresh. youtube-dl had been working from nbc's website getting past seasons of "Superstore" episodes with no issue. https://www.nbc.com/superstore/video/baby-shower/3806777 Now I am getting the above stated issue. I am not sure if I somehow am having issues based on python version? Or if I have certain files in the wrong place and they are not being called by youtube-dl anymore? If there is any advice or help anyone can provide please let me know. I tried to follow info from here: #14363 as issue seemed similar. I keep coming up with errors, and will not work.

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