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ERROR: Sorry about that. #22117

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triplesixman opened this issue Aug 16, 2019 · 4 comments
Closed

ERROR: Sorry about that. #22117

triplesixman opened this issue Aug 16, 2019 · 4 comments

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@triplesixman
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@triplesixman triplesixman commented Aug 16, 2019

Checklist

  • [ *] I'm reporting a broken site support issue
  • [ *] I've verified that I'm running youtube-dl version 2019.08.13
  • [ *] I've checked that all provided URLs are alive and playable in a browser
  • [* ] I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • [* ] I've searched the bugtracker for similar bug reports including closed ones
  • [* ] I've read bugs section in FAQ

Verbose log

XX~/test# youtube-dl https://www.youtube.com/watch?v=s3O1Xro7oAI --verbose
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'https://www.youtube.com/watch?v=s3O1Xro7oAI', u'--verbose']
WARNING: Assuming --restrict-filenames since file system encoding cannot encode all characters. Set the LC_ALL environment variable to fix this.
[debug] Encodings: locale ANSI_X3.4-1968, fs ANSI_X3.4-1968, out ANSI_X3.4-1968, pref ANSI_X3.4-1968
[debug] youtube-dl version 2019.08.13
[debug] Python version 2.7.13 (CPython) - Linux-4.9.0-9-amd64-x86_64-with-debian-9.9
[debug] exe versions: ffmpeg 4.1.2, ffprobe 4.1.2, phantomjs 2.1.1
[debug] Proxy map: {}
[youtube] s3O1Xro7oAI: Downloading webpage
[youtube] s3O1Xro7oAI: Downloading video info webpage
ERROR: Sorry about that.
Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 796, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 530, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/youtube.py", line 2108, in _real_extract
    raise ExtractorError(error_message, expected=True)
ExtractorError: Sorry about that.

Description

Hello, when I try to download a video with youtube-dl, I have this error since today.

@Hrxn
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@Hrxn Hrxn commented Aug 16, 2019

WARNING: Assuming --restrict-filenames since file system encoding cannot encode all characters. Set the LC_ALL environment variable to fix this.

[debug] Encodings: locale ANSI_X3.4-1968, fs ANSI_X3.4-1968, out ANSI_X3.4-1968, pref ANSI_X3.4-1968

This looks.. wrong. Something or someone changed some system settings?

@dstftw dstftw closed this Aug 16, 2019
dstftw added a commit that referenced this issue Aug 16, 2019
@AndrewMcSwain
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@AndrewMcSwain AndrewMcSwain commented Aug 20, 2019

I'm getting the same unhelpful error on some publicly available videos.

@Lpsd
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@Lpsd Lpsd commented Aug 29, 2019

I was getting the same, however I fixed it by using the --force-ipv4 option.

@genthruB
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@genthruB genthruB commented Dec 30, 2019

the hell is happening with ydl???

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