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DisneyNow fails to authenticate account #24212

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darkhelmet2016 opened this issue Mar 2, 2020 · 1 comment
Open

DisneyNow fails to authenticate account #24212

darkhelmet2016 opened this issue Mar 2, 2020 · 1 comment

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@darkhelmet2016
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@darkhelmet2016 darkhelmet2016 commented Mar 2, 2020

Checklist

  • I'm reporting a broken site support
  • I've verified that I'm running youtube-dl version 2020.03.01
  • I've checked that all provided URLs are alive and playable in a browser
  • I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • I've searched the bugtracker for similar issues including closed ones

Verbose log

[debug] Command-line args: ['-v', '--ap-mso', 'Charter_Direct', '--ap-username',
 'PRIVATE', '--ap-password', 'PRIVATE', ' 'https://disneynow.com/shows/tangled-the-series/season-03/episode-17-plus-est-en-vous/vdka1652
0646']
[debug] Encodings: locale cp1252, fs mbcs, out cp65001, pref cp1252
[debug] youtube-dl version 2020.03.01
[debug] Python version 3.4.4 (CPython) - Windows-8.1-6.3.9600
[debug] exe versions: ffmpeg 4.2.2, ffprobe 4.2.2
[debug] Proxy map: {}
[Go] vdka16520646: Downloading JSON metadata
[Go] VDKA16520646: Retrieving Authorization Token
ERROR: 0058-The AccountId is not active
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpavop71
lg\build\youtube_dl\YoutubeDL.py", line 797, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpavop71
lg\build\youtube_dl\extractor\common.py", line 530, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpavop71
lg\build\youtube_dl\extractor\go.py", line 187, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpavop71
lg\build\youtube_dl\extractor\adobepass.py", line 1550, in _extract_mvpd_auth
youtube_dl.utils.ExtractorError: 0058-The AccountId is not active

Description

WRITE DESCRIPTION HERE
When downloading from the DisneyGo site it fails to download the show giving an error saying 0058-The AccountId is not active. The provider login is active as am able to use the credentials to download from other sites using my provider information.

@opps123
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@opps123 opps123 commented Mar 19, 2020

Same error here, any solution? any one?

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