Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

One of video from Kaltura XR Showcase doesn't work #24291

Open
ExDxV opened this issue Mar 8, 2020 · 0 comments
Open

One of video from Kaltura XR Showcase doesn't work #24291

ExDxV opened this issue Mar 8, 2020 · 0 comments

Comments

@ExDxV
Copy link

@ExDxV ExDxV commented Mar 8, 2020

Checklist

  • I'm reporting a broken site support
  • I've verified that I'm running youtube-dl version 2020.03.08
  • I've checked that all provided URLs are alive and playable in a browser
  • I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • I've searched the bugtracker for similar issues including closed ones

Verbose log

# youtube-dl --verbose https://2290111.mediaspace.kaltura.com/media/1563376583.mp4/1_3wrzvqqg
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--verbose', u'https://2290111.mediaspace.kaltura.com/media/1563376583.mp4/1_3wrzvqqg']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2020.03.08
[debug] Python version 2.7.5 (CPython) - Linux-3.10.0-1062.9.1.el7.x86_64-x86_64-with-centos-7.7.1908-Core
[debug] exe versions: ffmpeg 2.8.15, ffprobe 2.8.15
[debug] Proxy map: {}
[generic] 1_3wrzvqqg: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 1_3wrzvqqg: Downloading webpage
[generic] 1_3wrzvqqg: Extracting information
[Kaltura] 1_3wrzvqqg: Downloading video info JSON
ERROR: An extractor error has occurred. (caused by KeyError(u'dataUrl',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 530, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/kaltura.py", line 291, in _real_extract
    data_url = info['dataUrl']
KeyError: u'dataUrl'
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 797, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 543, in extract
    raise ExtractorError('An extractor error has occurred.', cause=e)
ExtractorError: An extractor error has occurred. (caused by KeyError(u'dataUrl',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Description

I see that this URL (https://2290111.mediaspace.kaltura.com/media/1563376583.mp4/1_3wrzvqqg) doesn't work. But when I try to use another one URL from "https://2290111.mediaspace.kaltura.com/" everything works well.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Linked pull requests

Successfully merging a pull request may close this issue.

None yet
1 participant
You can’t perform that action at this time.