soundcloud not working at all

[singulararmchair]

• I'm reporting a broken site support
• I've verified that I'm running youtube-dl version 2020.03.24
• I've checked that all provided URLs are alive and playable in a browser
• I've checked that all URLs and arguments with special characters are properly quoted or escaped
• I've searched the bugtracker for similar issues including closed ones

Verbose log

youtube-dl -v https://soundcloud.com/crackmagazine/crack-mix-351-sui-zhen
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://soundcloud.com/crackmagazine/crack-mix-351-sui-zhen']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2020.03.24
[debug] Python version 2.7.10 (CPython) - Darwin-14.5.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg N-86910-g797c232-tessus
[debug] Proxy map: {}
[soundcloud] crackmagazine/crack-mix-351-sui-zhen: Downloading info JSON
ERROR: Unable to download JSON metadata: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)'),))
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 627, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2238, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 431, in open
response = self._open(req, data)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 449, in _open
'_open', req)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 409, in _call_chain
result = func(*args)
File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 2728, in https_open
req, **kwargs)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 1197, in do_open
raise URLError(err)

Description

Every Soundcloud link I've tried gives me the same error. Bandcamp links also do this. Youtube videos work fine (just successfully downloaded a random vid).

[willbeaufoy]

Is this still a problem? I'm having no problems downloading the soundcloud link you provided, or youtube videos.

[singulararmchair]

yes. i reinstalled youtube-dl, still the same problem.
i even upgraded to python2.7.12, no dice

another try:

youtube-dl -v https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2020.03.24
[debug] Python version 2.7.12 (CPython) - Darwin-14.5.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg N-86910-g797c232-tessus
[debug] Proxy map: {}
[soundcloud] the-trilogy-tapes/ttt-nts-060420-with-waswaas: Downloading info JSON
ERROR: Unable to download JSON metadata: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)'),))
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 627, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2238, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 2728, in https_open
req, **kwargs)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)

[willbeaufoy]

Well it looks like the error is due to your openSSL version. Which version are you running? Run this in your terminal:

python3 -c "import ssl; print(ssl.OPENSSL_VERSION)"

[singulararmchair]

OpenSSL 1.1.1d 10 Sep 2019

however if I try
python -c "import ssl; print(ssl.OPENSSL_VERSION)"

I get

OpenSSL 0.9.8zg 14 July 2015

[LegoChicken]

Same problem.
python -c "import ssl; print(ssl.OPENSSL_VERSION)" OpenSSL 1.1.1 11 Sep 2018
python3 -c "import ssl; print(ssl.OPENSSL_VERSION)" OpenSSL 1.1.1 11 Sep 2018

I don't think it is openssl version. Something to do with the TSL protocol version.

[singulararmchair]

To be clear, downloading from SoundCloud worked fine for me just a few weeks ago. Could it be that something has changed on their end since then? This looks similar to the situation with .luac files constantly needing to be updated for VLC to play certain links.

[willbeaufoy]

@singulararmchair are you able to run youtube-dl using python3? Though if @LegoChicken has the same issue with the same SSL version then yes seems unlikely to be that.

[singulararmchair]

I don't think so. How would I attempt that? (or verify if it is the case?)

[willbeaufoy]

There's probably a few ways to change your default python version on mac, but I don't have one so I'm not sure. However what I do is to download the github repository using the 'clone or download' button on the main page, then cd into it and then run youtube-dl like this:

python3 -m youtube_dl -v https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas

And it should say Python version 3 instead of 2 in the debug log.

[singulararmchair]

I just tried that, still getting an error

youtube-dl-master A$ python3 -m youtube_dl -v https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['-v', 'https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas'] [debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8 [debug] youtube-dl version 2020.03.24 [debug] Python version 3.8.2 (CPython) - macOS-10.10.5-x86_64-i386-64bit [debug] exe versions: ffmpeg N-86910-g797c232-tessus [debug] Proxy map: {} [soundcloud] the-trilogy-tapes/ttt-nts-060420-with-waswaas: Downloading info JSON ERROR: Unable to download JSON metadata: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1108)> (caused by URLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1108)'))) File "/Users/A/Downloads/youtube-dl-master/youtube_dl/extractor/common.py", line 627, in _request_webpage return self._downloader.urlopen(url_or_request) File "/Users/A/Downloads/youtube-dl-master/youtube_dl/YoutubeDL.py", line 2238, in urlopen return self._opener.open(req, timeout=self._socket_timeout) File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/urllib/request.py", line 525, in open response = self._open(req, data) File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/urllib/request.py", line 542, in _open result = self._call_chain(self.handle_open, protocol, protocol + File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/urllib/request.py", line 502, in _call_chain result = func(*args) File "/Users/A/Downloads/youtube-dl-master/youtube_dl/utils.py", line 2726, in https_open return self.do_open(functools.partial( File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/urllib/request.py", line 1322, in do_open raise URLError(err)

also tried with --no-check-certificate

youtube-dl --no-check-certificate https://soundcloud.com/6amgroup/premiere-francesco-argentieri-lunacy-out-of-place [soundcloud] 6amgroup/premiere-francesco-argentieri-lunacy-out-of-place: Downloading info JSON ERROR: Unable to download JSON metadata: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)'),))

[LegoChicken]

Still not working. Tried same as @singulararmchair :

youtube-dl -v https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', 'https://soundcloud.com/the-trilogy-tapes/ttt-nts-060420-with-waswaas']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2018.03.14
[debug] Python version 3.6.9 (CPython) - Linux-4.15.0-96-generic-x86_64-with-Ubuntu-18.04-bionic
[debug] exe versions: ffmpeg 3.4.6-0ubuntu0.18.04.1, ffprobe 3.4.6-0ubuntu0.18.04.1, phantomjs ., rtmpdump 2.4
[debug] Proxy map: {}
[soundcloud] the-trilogy-tapes/ttt-nts-060420-with-waswaas: Resolving id
[soundcloud] the-trilogy-tapes/ttt-nts-060420-with-waswaas: Downloading info JSON
ERROR: Unable to download JSON metadata: HTTP Error 500: Internal Server Error (caused by <HTTPError 500: 'Internal Server Error'>); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
File "/usr/lib/python3/dist-packages/youtube_dl/extractor/common.py", line 519, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/lib/python3/dist-packages/youtube_dl/YoutubeDL.py", line 2199, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/usr/lib/python3.6/urllib/request.py", line 532, in open
response = meth(req, response)
File "/usr/lib/python3.6/urllib/request.py", line 642, in http_response
'http', request, response, code, msg, hdrs)
File "/usr/lib/python3.6/urllib/request.py", line 570, in error
return self._call_chain(*args)
File "/usr/lib/python3.6/urllib/request.py", line 504, in _call_chain
result = func(*args)
File "/usr/lib/python3.6/urllib/request.py", line 650, in http_error_default
raise HTTPError(req.full_url, code, msg, hdrs, fp)

[singulararmchair]

Fixed by upgrading to OS X 10.13.6. Was overdue anyway.