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ERROR: Unable to extract ooyala code #25716

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charles-0 opened this issue Jun 18, 2020 · 2 comments
Open

ERROR: Unable to extract ooyala code #25716

charles-0 opened this issue Jun 18, 2020 · 2 comments

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@charles-0
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@charles-0 charles-0 commented Jun 18, 2020

Checklist

  • I'm reporting a broken site support issue
  • I've verified that I'm running youtube-dl version 2020.06.16.1
  • I've checked that all provided URLs are alive and playable in a browser
  • I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • I've searched the bugtracker for similar bug reports including closed ones
  • I've read bugs section in FAQ

Description

I was able to download videos from tastytrade.com until 6/17/2020. Now I'm getting this error message regarding ooyala code. When it is working, I was able to download the episode that is playing on the top of the page for that particular date (in the example below, it is the episode on 6/18/2020).
This is the URL for the page and the video that I want to be able to download:
https://www.tastytrade.com/tt/shows/market-mindset/episodes/market-mindset-06-18-2020

Verbose log

youtube-dl.exe --verbose https://www.tastytrade.com/tt/shows/market-mindset/episodes/market-mindset-06-18-2020
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', 'https://www.tastytrade.com/tt/shows/market-mindset/episodes/market-mindset-06-18-2020']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2020.06.16.1
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.19041
[debug] exe versions: avconv v11.7, avprobe v11.7, ffmpeg N-85750-ga75ef15, ffprobe N-85750-ga75ef15
[debug] Proxy map: {}
[TastyTrade] market-mindset-06-18-2020: Downloading webpage
ERROR: Unable to extract ooyala code; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpspbsbtmq\build\youtube_dl\YoutubeDL.py", line 797, in extract_info
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpspbsbtmq\build\youtube_dl\extractor\common.py", line 530, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpspbsbtmq\build\youtube_dl\extractor\tastytrade.py", line 34, in _real_extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpspbsbtmq\build\youtube_dl\extractor\common.py", line 1005, in _search_regex
youtube_dl.utils.RegexNotFoundError: Unable to extract ooyala code; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

@mansfiem
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@mansfiem mansfiem commented Jun 24, 2020

I'm having the same problem. I tried a couple of different things to no avail. I wonder if they did something when they updated the site with the speed option. I even tried using a Chrome plugin, but there's no sound with that plugin.

@charles-0
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@charles-0 charles-0 commented Jun 24, 2020

I'm having the same problem. I tried a couple of different things to no avail. I wonder if they did something when they updated the site with the speed option. I even tried using a Chrome plugin, but there's no sound with that plugin.

If I remember correctly, I think they switched the HTML5 player from JWPlayer to Brightcove. Hopefully they will fix this soon.

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