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Experiencing failures on all Youtube downloads #3669

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ex-hale opened this issue Sep 3, 2014 · 4 comments
Closed

Experiencing failures on all Youtube downloads #3669

ex-hale opened this issue Sep 3, 2014 · 4 comments

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@ex-hale
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@ex-hale ex-hale commented Sep 3, 2014

Experiencing failures on all Youtube downloads via proxy. All Youtube links fail, but Metacafe links work for example. Both 2014.08.29 and 2014.09.01.2 versions have been tried, yielding the same failure. Let me know if you require additional information.

@phihag
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@phihag phihag commented Sep 3, 2014

My best bets would be either a broken proxy or (as usual) a censoring ISP. Needs further pondering and investigation.

@phihag
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@phihag phihag commented Sep 3, 2014

8555 seems to be Hotspot Shield (a VPN software), so we may also be able to reproduce this.

@ex-hale
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@ex-hale ex-hale commented Sep 3, 2014

Thanks for the quick reply. I should mention that I had them to try both https and http variations. I will see if they have the ability to temporarily bypass their VPN software to assist the investigation.

@ex-hale
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@ex-hale ex-hale commented Sep 3, 2014

It looks like Hotspot Shield allows you to choose from a list of international servers. I'll also suggest that they choose a different server location if their vpn software allows for it.

@ex-hale ex-hale closed this Aug 28, 2015
@ex-hale ex-hale changed the title User suddenly began experiencing failures on all Youtube downloads Experiencing failures on all Youtube downloads Aug 28, 2015
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