Site Support Request: thoughtworks@wistia

[datenreisender]

According to bug reports other sites using Wistia seeem to be supported by yt-dl, but the videos by Thoughtworks don't work yet, e.g. the one at http://thoughtworks.wistia.com/medias/uxjb0lwrcz :

youtube-dl -v http://thoughtworks.wistia.com/medias/uxjb0lwrcz
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'http://thoughtworks.wistia.com/medias/uxjb0lwrcz']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2014.10.18
[debug] Python version 2.7.6 - Darwin-14.0.0-x86_64-i386-64bit
[debug] Proxy map: {}
[generic] uxjb0lwrcz: Requesting header
WARNING: Falling back on generic information extractor.
[generic] uxjb0lwrcz: Downloading webpage
[generic] uxjb0lwrcz: Extracting information
[Wistia] video: Downloading JSON metadata
ERROR: Error while getting the playlist
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 524, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 193, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/wistia.py", line 33, in _real_extract
    expected=True)
ExtractorError: Error while getting the playlist

[Dineshs91]

@datenreisender Thanks for the report! It will be supported in the next version.

[datenreisender]

Does not really work for me:

$ youtube-dl --verbose http://thoughtworks.wistia.com/medias/uxjb0lwrcz
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', 'http://thoughtworks.wistia.com/medias/uxjb0lwrcz']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2014.10.23
[debug] Python version 2.7.6 - Darwin-14.0.0-x86_64-i386-64bit
[debug] Proxy map: {}
[generic] uxjb0lwrcz: Requesting header
WARNING: Falling back on generic information extractor.
[generic] uxjb0lwrcz: Downloading webpage
[generic] uxjb0lwrcz: Extracting information
ERROR: Unsupported URL: http://thoughtworks.wistia.com/medias/uxjb0lwrcz; please report this issue on https://yt-dl.org/bug . Be sure to call youtube-dl with the --verbose flag and include its complete output. Make sure you are using the latest version; type  youtube-dl -U  to update.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 552, in _real_extract
    doc = parse_xml(webpage)
  File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 1550, in parse_xml
    tree = xml.etree.ElementTree.XML(s.encode('utf-8'), **kwargs)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/xml/etree/ElementTree.py", line 1300, in XML
    parser.feed(text)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/xml/etree/ElementTree.py", line 1642, in feed
    self._raiseerror(v)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/xml/etree/ElementTree.py", line 1506, in _raiseerror
    raise err
ParseError: not well-formed (invalid token): line 1, column 0
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 524, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 193, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 932, in _real_extract
    raise ExtractorError('Unsupported URL: %s' % url)
ExtractorError: Unsupported URL: http://thoughtworks.wistia.com/medias/uxjb0lwrcz; please report this issue on https://yt-dl.org/bug . Be sure to call youtube-dl with the --verbose flag and include its complete output. Make sure you are using the latest version; type  youtube-dl -U  to update.

I do not understand the log, maybe some other component on my system is broken or outdated?

[datenreisender]

Forget about it. With the current version 2014.10.26.2 it works for me.