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Help please "ERROR: Unable to extract video info; please report this issue" #6368

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youcanjive opened this issue Jul 26, 2015 · 11 comments
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@youcanjive
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@youcanjive youcanjive commented Jul 26, 2015

My apologies but I really don't understand a lot about all this. I've been successfully able to download vids from youtube using youtube-dl. Thank you. I believe I should also be able to use it for vids from Dailymotion...but when I tried today I got the following error message. I am definitely using the latest version. Sorry but I don't know what a "verbose flag" is...and googling it was no use. I hope someone is able to assist. Kind thanks in advance

C:\Users\Luke\Desktop\youtube-dl>youtube-dl.exe http://www.dailymotion.com/video
/x197dm7_abba-top-club_music
[dailymotion] x197dm7: Downloading webpage
[dailymotion] x197dm7: Extracting information
[dailymotion] x197dm7: Downloading embed page
ERROR: Unable to extract video info; please report this issue on https://yt-dl.o
rg/bug . Make sure you are using the latest version; type youtube-dl -U to upd
ate. Be sure to call youtube-dl with the --verbose flag and include its complete
output.

Edit: is this the "verbose flag" that is required ?

C:\Users\Luke\Desktop\youtube-dl>youtube-dl.exe --verbose flag
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'flag']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2015.07.21
[debug] Python version 2.7.8 - Windows-7-6.1.7601-SP1
[debug] exe versions: none
[debug] Proxy map: {}
ERROR: u'flag' is not a valid URL. Set --default-search "ytsearch" (or run yout
ube-dl "ytsearch:flag" ) to search YouTube
Traceback (most recent call last):
File "youtube_dl\YoutubeDL.pyo", line 656, in extract_info
File "youtube_dl\extractor\common.pyo", line 275, in extract
File "youtube_dl\extractor\generic.pyo", line 1024, in _real_extract
ExtractorError: u'flag' is not a valid URL. Set --default-search "ytsearch" (or
run youtube-dl "ytsearch:flag" ) to search YouTube

@yan12125
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@yan12125 yan12125 commented Jul 26, 2015

Could you add --write-pages, for example:

youtube-dl.exe --verbose --write-pages http://www.dailymotion.com/video/x197dm7_abba-top-club_music

And upload/paste all *.dump files?

@youcanjive
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@youcanjive youcanjive commented Jul 26, 2015

Hi, thanks for the reply. I hope I've done this right.

C:\Users\Luke\Desktop\youtube-dl>youtube-dl.exe --verbose --write-pages http://w
ww.dailymotion.com/video/x197dm7_abba-top-club_music
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'--write-pages', u'http://www.dailymo
tion.com/video/x197dm7_abba-top-club_music']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2015.07.21
[debug] Python version 2.7.8 - Windows-7-6.1.7601-SP1
[debug] exe versions: none
[debug] Proxy map: {}
[dailymotion] x197dm7: Downloading webpage
[dailymotion] Saving request to x197dm7_https_-www.dailymotion.com_video_x197dm
7.dump
[dailymotion] x197dm7: Extracting information
[dailymotion] x197dm7: Downloading embed page
[dailymotion] Saving request to x197dm7_https
-www.dailymotion.com_embed_video
x197dm7.dump
ERROR: Unable to extract video info; please report this issue on https://yt-dl.o
rg/bug . Make sure you are using the latest version; type youtube-dl -U to upd
ate. Be sure to call youtube-dl with the --verbose flag and include its complete
output.
Traceback (most recent call last):
File "youtube_dl\YoutubeDL.pyo", line 656, in extract_info
File "youtube_dl\extractor\common.pyo", line 275, in extract
File "youtube_dl\extractor\dailymotion.pyo", line 120, in _real_extract
File "youtube_dl\extractor\common.pyo", line 557, in _search_regex
RegexNotFoundError: Unable to extract video info; please report this issue on ht
tps://yt-dl.org/bug . Make sure you are using the latest version; type youtube-
dl -U to update. Be sure to call youtube-dl with the --verbose flag and include
its complete output.

I'm so sorry, but how do I get the dump files you need ?

@yan12125
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@yan12125 yan12125 commented Jul 26, 2015

Thanks for the information. Dailymotion is using a new player, which is supported in git version but not included in the latest stable release (2015.07.21) yet. Please wait patiently for the next version.

@yan12125 yan12125 closed this Jul 26, 2015
@youcanjive
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@youcanjive youcanjive commented Jul 26, 2015

Thank you so much for investigating it for me.

@philippeboyd
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@philippeboyd philippeboyd commented Sep 17, 2015

Even as of today's version 2015-09-09, it still gives the same error...

ERROR: Unable to extract video info; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

@dstftw
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@dstftw dstftw commented Sep 17, 2015

@philippeboyd post the full output of youtube-dl when run with --verbose option.

@philippeboyd
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@philippeboyd philippeboyd commented Sep 17, 2015

Here's the verbose

[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', 'http://www.dailymotion.com/video/xiba67_depeche-mode-personal-jesus-eric-prydz-remix_music']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2015.01.11
[debug] Python version 2.7.6 - Linux-4.0.9-040009-generic-x86_64-with-LinuxMint-17.1-rebecca
[debug] exe versions: avconv 9.18-6, avprobe 9.18-6
[debug] Proxy map: {'no': 'localhost,127.0.0.0/8,::1'}
[dailymotion] xiba67: Downloading webpage
[dailymotion] xiba67: Extracting information
[dailymotion] xiba67: Downloading embed page
ERROR: Unable to extract video info; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 600, in extract_info
ie_result = ie.extract(url)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 260, in extract
return self._real_extract(url)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/dailymotion.py", line 119, in _real_extract
'video info', flags=re.MULTILINE)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 516, in _search_regex
raise RegexNotFoundError('Unable to extract %s' % _name)
RegexNotFoundError: Unable to extract video info; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

@dstftw
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@dstftw dstftw commented Sep 17, 2015

[debug] youtube-dl version 2015.01.11

Still old.

@philippeboyd
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@philippeboyd philippeboyd commented Sep 17, 2015

If you download the latest tar.gz of youtube-dl-2015-09-09 it will give you that version number

$ /tmp/youtube-dl-2015.09.09 $ ./bin/youtube-dl --version
2015.01.11

@dstftw
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@dstftw dstftw commented Sep 17, 2015

No, most likely you are running it from different place.

@philippeboyd
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@philippeboyd philippeboyd commented Sep 17, 2015

Indeed I was... (I got it working now) I'm still trying to figure out why. Thanks for you help!

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