Safaribooksonline - ERROR: brightcove said: This player is not enabled for access without key.

[jeromeza]

I'm seeing this error on the latest version I just grabbed.

Trying to grab off Safaribooksonline.com and I see:

ERROR: brightcove said: This player is not enabled for access without key.

Any ideas?

Running:
youtube-dl --version
2015.11.13

Thanks,

[jaimeMF]

As explained in the bug reporting instructions post the url you have problems with and the full output you get when running youtube-dl --verbose THE_URL.

[jeromeza]

As requested:

youtube-dl --autonumber-size 3 -o "%(autonumber)s - %(title)s.%(ext)s" https://www.safaribooksonline.com/library/view/red-hat-certified/9780133929171/ --username MYUSER --password MYPASSWORD --verbose
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--autonumber-size', u'3', u'-o', u'%(autonumber)s - %(title)s.%(ext)s', u'https://www.safaribooksonline.com/library/view/red-hat-certified/9780133929171/', u'--username', u'PRIVATE', u'--password', u'PRIVATE', u'--verbose']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2015.11.13
[debug] Python version 2.7.10 - Darwin-15.0.0-x86_64-i386-64bit
[debug] exe versions: none
[debug] Proxy map: {}
[safari:course] Downloading login form
[safari:course] Logging in MYUSER
[safari:course] Login successful
[safari:course] 9780133929171: Downloading course JSON
[download] Downloading playlist: Red Hat Certified Engineer (RHCE) Complete Video Course (Video Training)
[safari:course] playlist Red Hat Certified Engineer (RHCE) Complete Video Course (Video Training): Collected 172 video ids (downloading 172 of them)
[download] Downloading video 1 of 172
[safari] part00: Downloading webpage
[Brightcove] 3845446708001: Downloading webpage
ERROR: brightcove said: This player is not enabled for access without key.
Traceback (most recent call last):
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 661, in extract_info
ie_result = ie.extract(url)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 290, in extract
return self._real_extract(url)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/brightcove.py", line 237, in _real_extract
videoPlayer[0], query_str, query, referer=referer)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/brightcove.py", line 261, in _get_video_info
'brightcove said: %s' % error_msg, expected=True)
ExtractorError: brightcove said: This player is not enabled for access without key.

NOTE: site requires subscription so i've edited out my details, but you should be able to get a 7 day free trial to test.

Thanks,

[jeromeza]

Jeromes-Air:~ jerome$ youtube-dl --version
2015.11.24

Still the same thing. Anything I can do assist?

[addersuk]

Looking into this issue it appears they have switched provider and are now using Kaltura instead of Brightcove, so when it tries to download via Brightcove the above error is returned.

[benklaasen]

It's an odd one, because a valid BrightCove object is returned. I don't understand the code well enough to fix this, but if there's anything I can do to help, please shout. I'd love to see a fix for this.

[gabrielcnr]

I am having the same problem and I got to the same conclusion as @addersuk. I tried to workaround the problem and make it use Kaltura extractor. But the full URL for the video is only available at the DOM after a bunch of execution of JavaScript and I couldn't make it work. Is anyone looking at this?

[benklaasen]

Hi @remitamine - is your change checked in? I have an account, I'll test it now. Thank you very much for looking into this. More info to follow...

[remitamine]

no, i just read the js code and extract the method, i didn't work on the python code because most of the videos work only with account so it's not worth to add the python code to support only few free videos.

[benklaasen]

Ah, I see - I agree. What's the next step, then?

[remitamine]

if you or another one that has access:

• know how to code in python, than open a PR to fix the extraction.
• can provide an account to test with.

or:

• i can send the code that will work with free videos in a branch and others that has an account check if it work with videos accessible with account but i can't fix it if it's didn't work(i didn't start working on it yet).

[jeromeza]

Hi,

• an provide an account to test with
• They provide a free trial. If you sign up you get full access, so that
  should solve the account requirement.

Thanks for the feedback!

On 2016-03-10 19:15, remitamine wrote:

if you or another one that has access:

• know how to code in python, than open a PR to fix the extraction.
• can provide an account to test with. or:
• i can send the code that will work with free videos in a branch
  and check if it work with videos accessible with account but i can't
  fix it if it's didn't work(i didn't start working on it yet).

Reply to this email directly or view it on GitHub [1].

Links:

[1]
#7491 (comment)

[remitamine]

the method i point at before should not work directly for payed videos as they use Kaltura session protected videos.
from the js code:

"isSessionRestricted":true

https://blog.kaltura.com/create-ks-protected-videos-with-free-preview/

They provide a free trial. If you sign up you get full access, so that should solve the account requirement.

adding support for the site in youtube-dl is not a reason to signup for trial with fake identity.