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HTTP Error 500: Internal Server Error - Please Help #8997

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videoguy-canada opened this issue Mar 26, 2016 · 20 comments
Closed

HTTP Error 500: Internal Server Error - Please Help #8997

videoguy-canada opened this issue Mar 26, 2016 · 20 comments

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@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

Can anybody fix this? We've established it's not a geo-locking issue. I'm willing to pay someone to fix it or figure it out. Here's the error

iMac2014:~ imac2014$ youtube-dl http://www.vevo.com/watch/USRV81600142
[Vevo] USRV81600142: Downloading video info
ERROR: Unable to download info: HTTP Error 500: Internal Server Error (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
iMac2014:~ imac2014$ youtube-dl http://www.vevo.com/watch/USRV81600142 --verbose
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'http://www.vevo.com/watch/USRV81600142', u'--verbose']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.03.18
[debug] Python version 2.7.9 - Darwin-14.3.0-x86_64-i386-64bit
[debug] exe versions: none
[debug] Proxy map: {}
[Vevo] USRV81600142: Downloading video info
ERROR: Unable to download info: HTTP Error 500: Internal Server Error (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 365, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1929, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 437, in open
response = meth(req, response)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 550, in http_response
'http', request, response, code, msg, hdrs)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 475, in error
return self._call_chain(_args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 409, in _call_chain
result = func(_args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 558, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)

@dstftw
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@dstftw dstftw commented Mar 26, 2016

Stop duplicating issues. This is already fixed.

@dstftw dstftw closed this Mar 26, 2016
@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

It is? Where can I download the update?

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

Where can I download the update?

From: Sergey M. [mailto:notifications@github.com]
Sent: March-26-16 5:43 PM
To: rg3/youtube-dl
Cc: videoguy-canada
Subject: Re: [youtube-dl] HTTP Error 500: Internal Server Error - Please Help (#8997)

Closed #8997 #8997 .


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@dstftw
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@dstftw dstftw commented Mar 26, 2016

From git master.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

I’m new to this. What is git master

Do you have an address?

Mark

From: Sergey M. [mailto:notifications@github.com]
Sent: March-26-16 6:03 PM
To: rg3/youtube-dl
Cc: videoguy-canada
Subject: Re: [youtube-dl] HTTP Error 500: Internal Server Error - Please Help (#8997)

From git master.


You are receiving this because you authored the thread.
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@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

I need a binary cause I don’t know how to compile. I’m not a programmer

Thanks

From: Sergey M. [mailto:notifications@github.com]
Sent: March-26-16 6:07 PM
To: rg3/youtube-dl
Cc: videoguy-canada
Subject: Re: [youtube-dl] HTTP Error 500: Internal Server Error - Please Help (#8997)

https://github.com/rg3/youtube-dl#developer-instructions


You are receiving this because you authored the thread.
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@dstftw
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@dstftw dstftw commented Mar 26, 2016

Then wait for next release. You don't need to compile anything though.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

I updated to the latest, here's the error

youtube-dl is up-to-date (2016.03.26)

youtube-dl --verbose http://www.vevo.com/watch/USSM21600522
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'http://www.vevo.com/watch/USSM21600522']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.03.26
[debug] Python version 2.7.9 - Darwin-14.3.0-x86_64-i386-64bit
[debug] exe versions: none
[debug] Proxy map: {}
[Vevo] USSM21600522: Downloading video info
ERROR: Unable to download info: HTTP Error 500: Internal Server Error (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 365, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1929, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 437, in open
response = meth(req, response)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 550, in http_response
'http', request, response, code, msg, hdrs)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 475, in error
return self._call_chain(_args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 409, in _call_chain
result = func(_args)
File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py", line 558, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)

@dstftw
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@dstftw dstftw commented Mar 26, 2016

You did not. It's not yet released as binary.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

I dunno, I updated and it's not working. Anything else I can do?

@dstftw
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@dstftw dstftw commented Mar 26, 2016

wait for next release

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

Do you know when that will be? Is there a way to make this one work? I'd rather not wait if I can make this one work.

Thanks

@dstftw
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@dstftw dstftw commented Mar 26, 2016

I've already provided you will all the required info how to do so.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

I've downloaded the new version using the -U

Shouldn't it just work now with the new link, or is there more to do?

@dstftw
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@dstftw dstftw commented Mar 26, 2016

No, it's not. New version is not yet released as binary. I've already mentioned that.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 26, 2016

Ok, so with the version I have, just wait and try it later?

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 27, 2016

I use it on terminal on mac. Is there another version outside of the terminal version that I can use?

@phihag
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@phihag phihag commented Mar 27, 2016

@videoguy-canada You are using more than a fair share of our support capacity without contributing anything yourself. Please stop that or we will have to block you from this support system. In particular, never open up duplicate issues (i.e. same issue content without any updates).

I believe your problem has been fixed in the just-released youtube-dl 2016.03.27, just like @dstftw said. See our FAQ if you have trouble updating.

@videoguy-canada
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@videoguy-canada videoguy-canada commented Mar 27, 2016

No problem, my apologizes. I did some reading and downloaded the windows version and it’s working there

Thank you for all your help

Appreciate it

From: Philipp Hagemeister [mailto:notifications@github.com]
Sent: March-27-16 11:06 AM
To: rg3/youtube-dl
Cc: videoguy-canada
Subject: Re: [youtube-dl] HTTP Error 500: Internal Server Error - Please Help (#8997)

@videoguy-canada https://github.com/videoguy-canada You are using more than a fair share of our support capacity without contributing anything yourself. Please stop that or we will have to block you from this support system. In particular, never open up duplicate issues (i.e. same issue content without any updates).

I believe your problem has been fixed in the just-released youtube-dl 2016.03.27, just like @dstftw https://github.com/dstftw said. See our FAQ https://yt-dl.org/update if you have trouble updating.


You are receiving this because you were mentioned.
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