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Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.04.13. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.04.13

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v http://www.localnews8.com/news/rexburg-business-turns-carbon-fiber-scraps-into-wedding-rings/35183304
[debug] System config: []
[debug] User config: [u'--prefer-ffmpeg', u'--download-archive', u'/home/ben/var/youtube-dl-archive', u'-i', u'--write-description', u'--write-info-json', u'--write-annotations', u'--write-sub', u'--output', u'%(title)s-%(extractor_key)s-%(id)s.%(ext)s']
[debug] Command-line args: [u'-v', u'http://www.localnews8.com/news/rexburg-business-turns-carbon-fiber-scraps-into-wedding-rings/35183304']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.04.13
[debug] Python version 2.7.11+ - Linux-4.4.0-1-amd64-x86_64-with-debian-stretch-sid
[debug] exe versions: avconv 2.8.6-1, avprobe 2.8.6-1, ffmpeg 2.8.6-1, ffprobe 2.8.6-1, rtmpdump 2.4
[debug] Proxy map: {}
[generic] 35183304: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 35183304: Downloading webpage
[generic] 35183304: Extracting information
ERROR: Unsupported URL: http://www.localnews8.com/news/rexburg-business-turns-carbon-fiber-scraps-into-wedding-rings/35183304
Traceback (most recent call last):
  File "/home/ben/bin/youtube-dl/youtube_dl/extractor/generic.py", line 1360, in _real_extract
    doc = compat_etree_fromstring(webpage.encode('utf-8'))
  File "/home/ben/bin/youtube-dl/youtube_dl/compat.py", line 279, in compat_etree_fromstring
    doc = _XML(text, parser=etree.XMLParser(target=etree.TreeBuilder(element_factory=_element_factory)))
  File "/home/ben/bin/youtube-dl/youtube_dl/compat.py", line 268, in _XML
    parser.feed(text)
  File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1653, in feed
    self._raiseerror(v)
  File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1517, in _raiseerror
    raise err
ParseError: not well-formed (invalid token): line 3, column 127
Traceback (most recent call last):
  File "/home/ben/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 671, in extract_info
    ie_result = ie.extract(url)
  File "/home/ben/bin/youtube-dl/youtube_dl/extractor/common.py", line 341, in extract
    return self._real_extract(url)
  File "/home/ben/bin/youtube-dl/youtube_dl/extractor/generic.py", line 2024, in _real_extract
    raise UnsupportedError(url)
UnsupportedError: Unsupported URL: http://www.localnews8.com/news/rexburg-business-turns-carbon-fiber-scraps-into-wedding-rings/35183304

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video (original containing page): http://www.localnews8.com/news/rexburg-business-turns-carbon-fiber-scraps-into-wedding-rings/35183304
• Single video (actual URL - already works via Generic but gives horrible id): http://cdnapi.kaltura.com/p/557781/sp/55778100/playManifest/entryId/1_ubaezv9y/flavorId/1_dy8kcmjj/format/url/protocol/http/a.mp4?referrer=aHR0cDovL3d3dy5sb2NhbG5ld3M4LmNvbQ==&playSessionId=911bdf61-144e-f90d-d8c6-b031ea06861e&clientTag=html5:v2.36&deliveryCode=149353&uiConfId=13089312

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Description of your issue, suggested solution and other information

There are 2 parts:

• First, you need to enter the iframe, which is created by JS somehow.
• Then, you need to extract the ID properly.

PS, thanks for all your hard work, it makes life with a slow internet connection much more bearable.

[yan12125]

Note to developers: this video can be downloaded via youtube-dl -v "kaltura:557781:1_ubaezv9y". The following 2 Javascript lines are relevant:

var videoIdString="kaltura:1_ubaezv9y";

partnerId:"557781",