Error: User b-format not found

[ghost]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.05.21.2. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.05.21.2

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

mario@mario-acer:~$ youtube-dl -u marioandluigi879@hotmail.com -p prettyboy913 -a crunchyroll.txt -sub-format srt --all-subs -v
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'-a', u'crunchyroll.txt', u'-sub-format', u'srt', u'--all-subs', u'-v']
[debug] Batch file urls: [u'http://www.crunchyroll.com/magical-warfare/episode-1-midsummer-magical-girl-648903', u'http://www.crunchyroll.com/magical-warfare/episode-2-another-world-648905', u'http://www.crunchyroll.com/magical-warfare/episode-3-the-magic-academy-and-love-fortunes-648907', u'http://www.crunchyroll.com/magical-warfare/episode-4-mui-and-tsuganashi-of-the-ruined-world-648909', u'http://www.crunchyroll.com/magical-warfare/episode-5-magic-tests-and-winter-vacation-648911', u'http://www.crunchyroll.com/magical-warfare/episode-6-battle-and-recovery-648913', u'http://www.crunchyroll.com/magical-warfare/episode-7-the-magic-swords-secret-648915', u'http://www.crunchyroll.com/magical-warfare/episode-8-wizard-braces-darkness-648917', u'http://www.crunchyroll.com/magical-warfare/episode-9-prelude-to-destruction-648919', u'http://www.crunchyroll.com/magical-warfare/episode-10-vanishing-boundaries-648921', u'http://www.crunchyroll.com/magical-warfare/episode-12-gone-from-this-world-648925', u'http://www.crunchyroll.com/magical-warfare/episode-11-the-battle-of-pendragon-648923', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-1-i-first-met-her-in-a-dream-or-something-591735', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-2-that-would-be-truly-wonderful-591737', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-3-im-not-afraid-of-anything-anymore-591739', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-4-miracles-and-magic-are-real-591741', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-5-theres-no-way-ill-ever-regret-it-591743', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-6-this-just-cant-be-right-591745', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-7-can-you-face-your-true-feelings-591747', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-8-i-was-stupid-so-stupid-591749', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-9-id-never-allow-that-to-happen-591751', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-10-i-wont-rely-on-anyone-anymore-591753', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-11-the-only-thing-i-have-left-to-guide-me-591755', u'http://www.crunchyroll.com/puella-magi-madoka-magica/episode-12-my-very-best-friend-591757', u'http://www.crunchyroll.com/squid-girl/squid-girl-season-1-squid-girl-preview-1-560298', u'http://www.crunchyroll.com/squid-girl/squid-girl-season-1-squid-girl-preview-2-560300', u'http://www.crunchyroll.com/squid-girl/episode-1-whos-up-for-a-squid-vasion-hold-on-a-squid-arent-you-a-compatriot-arent-i-just-the-squiddiest-560036', u'http://www.crunchyroll.com/squid-girl/episode-2-wait-a-squid-arent-you-on-my-side-up-for-a-squid-celebration-wanna-play-with-this-squid-560104', u'http://www.crunchyroll.com/squid-girl/episode-3-arent-you-a-fraidy-squid-youre-the-squids-sworn-enemy-arent-you-squidzooks-arent-you-a-new-recruit-560106', u'http://www.crunchyroll.com/squid-girl/episode-4-how-much-is-that-squiddy-in-the-window-ride-em-squiddy-youre-phonier-than-an-11-tentacled-squid-560108', u'http://www.crunchyroll.com/squid-girl/episode-5-not-from-this-sea-are-you-why-not-join-the-school-of-fish-wouldnt-having-a-pet-be-squidtastic-560110', u'http://www.crunchyroll.com/squid-girl/episode-6-up-for-an-inkredible-hero-stage-show-squidnt-you-be-studying-right-now-is-this-inkfatuation-or-love-560114', u'http://www.crunchyroll.com/squid-girl/episode-7-focus-your-tentacles-on-her-feeling-inkuisitive-a-squiddle-work-never-killed-anyone-560118', u'http://www.crunchyroll.com/squid-girl/episode-8-arent-you-a-squiddle-under-the-weather-ink-that-a-new-ability-squidnt-you-bring-an-umbrella-560120', u'http://www.crunchyroll.com/squid-girl/episode-9-wanna-doorbell-ditch-squiddo-can-squids-put-on-make-up-holy-squid-is-that-a-secret-weapon-560122', u'http://www.crunchyroll.com/squid-girl/episode-10-isnt-that-a-teru-teru-bosquid-what-squidsnt-there-to-like-one-two-three-squids-youre-out-560124', u'http://www.crunchyroll.com/squid-girl/episode-12-you-feeling-lucky-squid-quite-the-squidicament-were-in-an-even-worse-squidicament-560130', u'http://www.crunchyroll.com/squid-girl/episode-1-whos-up-for-a-squid-vasion-ink-thats-a-love-rival-making-a-few-squid-with-jellyfish-584618', u'http://www.crunchyroll.com/squid-girl/episode-2-shall-we-swim-to-an-elementary-school-squid-in-cosplay-floating-above-sea-level-585022', u'http://www.crunchyroll.com/squid-girl/episode-3-how-about-a-squiddle-walk-time-to-squidzercise-wanna-lend-a-helping-tentacle-585024', u'http://www.crunchyroll.com/squid-girl/episode-4-squidnt-that-english-ink-you-can-stop-it-get-my-drift-585026', u'http://www.crunchyroll.com/squid-girl/episode-5-i-ink-thats-radio-controlled-squidnt-it-tanabata-a-squiddle-playtime-alone-585028', u'http://www.crunchyroll.com/squid-girl/episode-6-run-squid-run-ink-that-an-sp-wanna-go-on-an-esquidpade-585030', u'http://www.crunchyroll.com/squid-girl/episode-7-care-to-squidertain-our-guests-ink-that-amnesia-you-porpoise-joining-the-club-585032', u'http://www.crunchyroll.com/squid-girl/episode-8-watch-my-shell-while-im-out-quitting-cold-squid-come-down-with-a-squiddle-heat-stroke-585034', u'http://www.crunchyroll.com/squid-girl/episode-9-eel-you-play-house-with-me-didnt-we-have-a-squidrrangement-shall-we-jet-over-to-an-amusement-park-585036', u'http://www.crunchyroll.com/squid-girl/episode-10-squid-meets-grill-wanna-learn-self-squidfense-arent-you-freezing-your-tentacles-off-585038', u'http://www.crunchyroll.com/squid-girl/episode-11-squidnt-that-hypnosis-shall-we-join-tentacles-i-ink-were-alone-now-585040', u'http://www.crunchyroll.com/squid-girl/episode-12-practice-makes-squid-perfect-ink-that-a-festival-585042', u'http://www.crunchyroll.com/squid-girl/episode-1-ink-you-can-break-it-squidnt-that-normal-wanna-play-hide-and-seak-650305', u'http://www.crunchyroll.com/squid-girl/episode-2-is-that-a-squiddie-pool-squidnt-this-your-mom-inking-a-message-in-a-bottle-650307', u'http://www.crunchyroll.com/himegoto/episode-1-i-feel-like-ive-lost-as-a-girl-658435', u'http://www.crunchyroll.com/himegoto/episode-2-id-go-for-you-right-now-658437', u'http://www.crunchyroll.com/himegoto/episode-3-youre-so-cute-damn-it-658439', u'http://www.crunchyroll.com/himegoto/episode-4-whats-with-that-scenario-658441', u'http://www.crunchyroll.com/himegoto/episode-5-wed-like-you-to-wear-the-riskiest-thing-possible-658443', u'http://www.crunchyroll.com/himegoto/episode-6-can-i-take-a-low-angle-shot-658445', u'http://www.crunchyroll.com/himegoto/episode-7-your-boobs-are-fully-exposed-is-that-okay-658447', u'http://www.crunchyroll.com/himegoto/episode-8-its-my-first-time-so-please-be-gentle-658449', u'http://www.crunchyroll.com/himegoto/episode-9-and-did-it-spill-out-658451', u'http://www.crunchyroll.com/himegoto/episode-10-thats-a-valid-argument-but-lets-keep-it-secret-658453', u'http://www.crunchyroll.com/himegoto/episode-11-basically-a-household-search-658455', u'http://www.crunchyroll.com/himegoto/episode-12-hime-nii-said-hes-quitting-the-student-council-658457', u'http://www.crunchyroll.com/himegoto/episode-13-sorry-hime-kun-658459', u'http://www.crunchyroll.com/digimon-tamers/episode-1-guilmon-comes-alive-679977', u'http://www.crunchyroll.com/digimon-tamers/episode-2-digimon-digimon-everywhere-679979', u'http://www.crunchyroll.com/digimon-tamers/episode-3-to-fight-or-not-to-fight-679981', u'http://www.crunchyroll.com/digimon-tamers/episode-4-it-came-from-the-other-side-679983', u'http://www.crunchyroll.com/digimon-tamers/episode-5-dream-a-little-dream-679985', u'http://www.crunchyroll.com/digimon-tamers/episode-6-o-partner-where-art-thou-679987', u'http://www.crunchyroll.com/digimon-tamers/episode-7-now-you-see-it-now-you-dont-679989', u'http://www.crunchyroll.com/digimon-tamers/episode-8-a-question-of-trust-679991', u'http://www.crunchyroll.com/digimon-tamers/episode-9-not-as-seen-on-tv-679993', u'http://www.crunchyroll.com/digimon-tamers/episode-10-the-icemon-cometh-679995', u'http://www.crunchyroll.com/digimon-tamers/episode-11-much-ado-about-musyamon-679997', u'http://www.crunchyroll.com/digimon-tamers/episode-12-divided-they-stand-679999', u'http://www.crunchyroll.com/digimon-tamers/episode-13-juggernaut-680001', u'http://www.crunchyroll.com/digimon-tamers/episode-14-grow-mon-grow-680003', u'http://www.crunchyroll.com/digimon-tamers/episode-15-snakes-trains-and-digimon-680561', u'http://www.crunchyroll.com/digimon-tamers/episode-16-back-to-nature-back-to-battle-680005', u'http://www.crunchyroll.com/digimon-tamers/episode-17-duel-with-the-deva-680007', u'http://www.crunchyroll.com/digimon-tamers/episode-18-digital-beauty-680009', u'http://www.crunchyroll.com/digimon-tamers/episode-19-impmons-last-stand-680011', u'http://www.crunchyroll.com/digimon-tamers/episode-20-out-of-the-blue-680013', u'http://www.crunchyroll.com/digimon-tamers/episode-21-jeris-quest-680015', u'http://www.crunchyroll.com/digimon-tamers/episode-22-the-boar-wars-680017', u'http://www.crunchyroll.com/digimon-tamers/episode-23-a-world-apart-680019', u'http://www.crunchyroll.com/digimon-tamers/episode-24-the-journey-begins-680021', u'http://www.crunchyroll.com/digimon-tamers/episode-25-brave-new-digital-world-680025', u'http://www.crunchyroll.com/digimon-tamers/episode-26-kazu-and-kentas-excellent-adventure-680023', u'http://www.crunchyroll.com/digimon-tamers/episode-27-motorcycle-madness-680027', u'http://www.crunchyroll.com/digimon-tamers/episode-28-blame-it-on-ryo-680029', u'http://www.crunchyroll.com/digimon-tamers/episode-29-goliath-680031', u'http://www.crunchyroll.com/digimon-tamers/episode-30-the-imperfect-storm-680033', u'http://www.crunchyroll.com/digimon-tamers/episode-31-kazus-upgrade-680035', u'http://www.crunchyroll.com/digimon-tamers/episode-32-shibumi-speaks-680037', u'http://www.crunchyroll.com/digimon-tamers/episode-33-rabbit-transit-680039', u'http://www.crunchyroll.com/digimon-tamers/episode-34-lionheart-680041', u'http://www.crunchyroll.com/digimon-tamers/episode-35-give-a-little-bit-680557', u'http://www.crunchyroll.com/digimon-tamers/episode-36-the-battle-within-680559', u'http://www.crunchyroll.com/digimon-tamers/episode-37-no-mon-is-an-island-680043', u'http://www.crunchyroll.com/digimon-tamers/episode-38-azulongmon-explains-it-all-680045', u'http://www.crunchyroll.com/digimon-tamers/episode-39-song-of-sakuyamon-680047', u'http://www.crunchyroll.com/digimon-tamers/episode-40-janyus-ark-680049', u'http://www.crunchyroll.com/digimon-tamers/episode-41-homeward-bound-680051', u'http://www.crunchyroll.com/digimon-tamers/episode-42-reunion-680053', u'http://www.crunchyroll.com/digimon-tamers/episode-43-beezlemons-big-day-680055', u'http://www.crunchyroll.com/digimon-tamers/episode-44-the-messenger-680057', u'http://www.crunchyroll.com/digimon-tamers/episode-45-the-d-reapers-disguise-680059', u'http://www.crunchyroll.com/digimon-tamers/episode-46-when-is-a-mon-justimon-680061', u'http://www.crunchyroll.com/digimon-tamers/episode-47-his-kingdom-for-a-horse-680063', u'http://www.crunchyroll.com/digimon-tamers/episode-48-shadow-of-the-beast-king-680065', u'http://www.crunchyroll.com/digimon-tamers/episode-49-d-reapers-feast-680067', u'http://www.crunchyroll.com/digimon-tamers/episode-50-jeri-fights-back-680069', u'http://www.crunchyroll.com/digimon-tamers/episode-51-such-sweet-sorrow-680071', u'http://www.crunchyroll.com/no-game-no-life/episode-1-beginner-653163', u'http://www.crunchyroll.com/no-game-no-life/episode-2-challenger-653165', u'http://www.crunchyroll.com/no-game-no-life/episode-3-expert-653167', u'http://www.crunchyroll.com/no-game-no-life/episode-4-grandmaster-653169', u'http://www.crunchyroll.com/no-game-no-life/episode-5-weak-square-653171', u'http://www.crunchyroll.com/no-game-no-life/episode-6-interesting-653173', u'http://www.crunchyroll.com/no-game-no-life/episode-7-sacrifice-653175', u'http://www.crunchyroll.com/no-game-no-life/episode-8-fake-end-653177', u'http://www.crunchyroll.com/no-game-no-life/episode-9-sky-walk-653179', u'http://www.crunchyroll.com/no-game-no-life/episode-10-blue-rose-653181', u'http://www.crunchyroll.com/no-game-no-life/episode-11-killing-giant-653183', u'http://www.crunchyroll.com/no-game-no-life/episode-12-rule-number-10-653185', u'http://www.crunchyroll.com/magical-warfare/episode-1-midsummer-magical-girl-648903', u'http://www.crunchyroll.com/magical-warfare/episode-2-another-world-648905', u'http://www.crunchyroll.com/magical-warfare/episode-3-the-magic-academy-and-love-fortunes-648907', u'http://www.crunchyroll.com/magical-warfare/episode-4-mui-and-tsuganashi-of-the-ruined-world-648909', u'http://www.crunchyroll.com/magical-warfare/episode-5-magic-tests-and-winter-vacation-648911', u'http://www.crunchyroll.com/magical-warfare/episode-6-battle-and-recovery-648913', u'http://www.crunchyroll.com/magical-warfare/episode-7-the-magic-swords-secret-648915', u'http://www.crunchyroll.com/magical-warfare/episode-8-wizard-braces-darkness-648917', u'http://www.crunchyroll.com/magical-warfare/episode-9-prelude-to-destruction-648919', u'http://www.crunchyroll.com/magical-warfare/episode-10-vanishing-boundaries-648921', u'http://www.crunchyroll.com/magical-warfare/episode-11-the-battle-of-pendragon-648923', u'http://www.crunchyroll.com/magical-warfare/episode-12-gone-from-this-world-648925', u'http://www.crunchyroll.com/ace-attorney/episode-1-the-first-turnabout-702349', u'http://www.crunchyroll.com/ace-attorney/episode-2-turnabout-sisters-1st-trial-702351', u'http://www.crunchyroll.com/ace-attorney/episode-3-turnabout-sisters-2nd-trial-702353', u'http://www.crunchyroll.com/ace-attorney/episode-4-turnabout-sisters-last-trial-702355', u'http://www.crunchyroll.com/ace-attorney/episode-5-turnabout-samurai-1st-trial-702357', u'http://www.crunchyroll.com/ace-attorney/episode-6-turnabout-samurai-2nd-trial-702359', u'http://www.crunchyroll.com/ace-attorney/episode-7-turnabout-samurai-last-trial-702361']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.05.21.2
[debug] Python version 2.7.11+ - Linux-4.4.0-22-generic-i686-with-Ubuntu-16.04-xenial
[debug] exe versions: rtmpdump 2.4
[debug] Proxy map: {}
[Crunchyroll] Logging in
[Crunchyroll] 648903: Downloading webpage
ERROR: crunchyroll returned error: User b-format not found.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 676, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 341, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/crunchyroll.py", line 286, in _real_extract
    raise ExtractorError('crunchyroll returned error: %s' % msg['message_body'], expected=True)
ExtractorError: crunchyroll returned error: User b-format not found.

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Description of your issue, suggested solution and other information

When trying to download a video from crunchyroll it is either on a video that is released and the account is premium but the error shows that it is a sample clip yes I have checked or it is a video that is free but gives the error User b-format not found. If you need the account I'm using please message me on here (new to this so I don't know if you can pm on this) or just post letting me know and I'll find a way to get you the account info

[ghost]

I hope this gets fixed as I really wanna download my anime

[ghost]

made a stupid mistake facedesk