Unable to download gameinformer.com's video due to its SSL error. #9618

antdude · 2016-05-28T12:14:24Z

$ youtube-dl -v http://www.gameinformer.com/b/features/archive/2016/05/27/replay-the-matrix-path-of-neo.aspx
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'http://www.gameinformer.com/b/features/archive/2016/05/27/replay-the-matrix-path-of-neo.aspx']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.05.21.2
[debug] Python version 3.4.2 - Linux-3.16.0-4-amd64-x86_64-with-debian-8.4
[debug] exe versions: ffmpeg 2.8.6-1, ffprobe 2.8.6-1, rtmpdump 2.4
[debug] Proxy map: {}
[GameInformer] replay-the-matrix-path-of-neo: Downloading webpage
[brightcove:new] 4915937021001: Downloading webpage
[brightcove:new] 4915937021001: Downloading JSON metadata
[brightcove:new] 4915937021001: Downloading m3u8 information
[brightcove:new] 4915937021001: Downloading m3u8 information
[debug] Invoking downloader on 'https://secure.brightcove.com/services/mobile/streaming/index/rendition.m3u8?assetId=4916032574001&secure=true&pubId=694940074001&videoId=4915937021001'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 394
[download] Destination: Replay - The Matrix - Path of Neo-4915937021001.mp4
ERROR: unable to download video data: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:600)>
Traceback (most recent call last):
File "/usr/lib/python3.4/urllib/request.py", line 1174, in do_open
h.request(req.get_method(), req.selector, req.data, headers)
File "/usr/lib/python3.4/http/client.py", line 1090, in request
self._send_request(method, url, body, headers)
File "/usr/lib/python3.4/http/client.py", line 1128, in _send_request
self.endheaders(body)
File "/usr/lib/python3.4/http/client.py", line 1086, in endheaders
self._send_output(message_body)
File "/usr/lib/python3.4/http/client.py", line 924, in _send_output
self.send(msg)
File "/usr/lib/python3.4/http/client.py", line 859, in send
self.connect()
File "/usr/lib/python3.4/http/client.py", line 1230, in connect
server_hostname=sni_hostname)
File "/usr/lib/python3.4/ssl.py", line 364, in wrap_socket
_context=self)
File "/usr/lib/python3.4/ssl.py", line 577, in init
self.do_handshake()
File "/usr/lib/python3.4/ssl.py", line 804, in do_handshake
self._sslobj.do_handshake()
ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:600)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/home/ant/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1644, in process_info
success = dl(filename, info_dict)
File "/home/ant/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1586, in dl
return fd.download(name, info)
File "/home/ant/bin/youtube-dl/youtube_dl/downloader/common.py", line 350, in download
return self.real_download(filename, info_dict)
File "/home/ant/bin/youtube-dl/youtube_dl/downloader/hls.py", line 77, in real_download
success = ctx['dl'].download(frag_filename, {'url': frag_url})
File "/home/ant/bin/youtube-dl/youtube_dl/downloader/common.py", line 350, in download
return self.real_download(filename, info_dict)
File "/home/ant/bin/youtube-dl/youtube_dl/downloader/http.py", line 58, in real_download
data = self.ydl.urlopen(request)
File "/home/ant/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1946, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/usr/lib/python3.4/urllib/request.py", line 455, in open
response = self._open(req, data)
File "/usr/lib/python3.4/urllib/request.py", line 473, in _open
'_open', req)
File "/usr/lib/python3.4/urllib/request.py", line 433, in _call_chain
result = func(_args)
File "/home/ant/bin/youtube-dl/youtube_dl/utils.py", line 939, in https_open
req, *_kwargs)
File "/usr/lib/python3.4/urllib/request.py", line 1176, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:600)>

yan12125 · 2016-05-28T12:52:15Z

What's the output of the following command?

curl -v "https://gamestop-a.akamaihd.net/694940074001/2016/05/4916032574001/694940074001_4916032574001_s-1.ts?pubId=694940074001&videoId=4915937021001" > /dev/null

antdude · 2016-05-28T13:33:08Z

http://pastie.org/pastes/10856012/text?key=x2867mkzbndczg7wi4azsa OR see below (darn formatting):

$ curl -v "https://gamestop-a.akamaihd.net/694940074001/2016/05/4916032574001/694940074001_4916032574001_s-1.ts?pubId=694940074001&videoId=4915937021001" > /dev/null

Hostname was NOT found in DNS cache
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 173.223.52.195...
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Connected to gamestop-a.akamaihd.net (173.223.52.195) port 443 (#0)
successfully set certificate verify locations:
CAfile: none
CApath: /etc/ssl/certs
SSLv3, TLS handshake, Client hello (1):
} [data not shown]
SSLv3, TLS handshake, Server hello (2):
{ [data not shown]
SSLv3, TLS handshake, CERT (11):
{ [data not shown]
SSLv3, TLS handshake, Server key exchange (12):
{ [data not shown]
SSLv3, TLS handshake, Server finished (14):
{ [data not shown]
SSLv3, TLS handshake, Client key exchange (16):
} [data not shown]
SSLv3, TLS change cipher, Client hello (1):
} [data not shown]
SSLv3, TLS handshake, Finished (20):
} [data not shown]
SSLv3, TLS change cipher, Client hello (1):
{ [data not shown]
SSLv3, TLS handshake, Finished (20):
{ [data not shown]
SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
Server certificate:

   subject: C=US; ST=MA; L=Cambridge; O=Akamai Technologies Inc.; CN=a248.e.akamai.net

```
   start date: 2015-08-27 16:10:12 GMT
```

   expire date: 2016-08-27 16:10:11 GMT

   subjectAltName: gamestop-a.akamaihd.net matched

   issuer: C=NL; L=Amsterdam; O=Verizon Enterprise Solutions; OU=Cybertrust; CN=Verizon Akamai SureServer CA G14-SHA2

```
   SSL certificate verify ok.
```
GET /694940074001/2016/05/4916032574001/694940074001_4916032574001_s-1.ts?pubId=694940074001&videoId=4915937021001 HTTP/1.1
User-Agent: curl/7.38.0
Host: gamestop-a.akamaihd.net
Accept: /

< HTTP/1.1 200 OK
Server Apache is not blacklisted
< Server: Apache
< ETag: "525ceb8583e3ae9d4c78ffe72a20657c:1464376388"
< Last-Modified: Fri, 27 May 2016 19:13:08 GMT
< Accept-Ranges: bytes
< Content-Length: 2397564
< Content-Type: video/mp2t
< Date: Sat, 28 May 2016 13:32:41 GMT
< Connection: keep-alive
< Access-Control-Allow-Headers: X-Requested-With
< Access-Control-Allow-Origin: *
<
{ [data not shown]
100 2341k 100 2341k 0 0 3765k 0 --:--:-- --:--:-- --:--:-- 3764k
Connection #0 to host gamestop-a.akamaihd.net left intact

yan12125 · 2016-05-28T14:59:07Z

Seems working. How about the result of the following Python script? Run it with Python 3.4, the same one for youtube-dl.

import urllib.request

url = 'https://gamestop-a.akamaihd.net/694940074001/2016/05/4916032574001/694940074001_4916032574001_s-1.ts?pubId=694940074001&videoId=4915937021001'
urllib.request.urlopen(url)

antdude · 2016-05-28T18:31:09Z

How do I do that? I am not familiar with Python very well. FYI. I tried both v3.4 and v2.7.9. :(

http://pastie.org/pastes/10856243/text?key=gle1hs5p6y7scxul7ddoaa OR see below for (autoformat):
$ curl -v "https://gamestop-a.akamaihd.net/694940074001/2016/05/4916032574001/694940074001_4916032574001_s-1.ts?pubId=694940074001&videoId=4915937021001" > /dev/null

Hostname was NOT found in DNS cache
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 107.14.47.139...
Connected to gamestop-a.akamaihd.net (107.14.47.139) port 443 (#0)
successfully set certificate verify locations:
CAfile: none
CApath: /etc/ssl/certs
SSLv3, TLS handshake, Client hello (1):
} [data not shown]
SSLv3, TLS handshake, Server hello (2):
{ [data not shown]
SSLv3, TLS handshake, CERT (11):
{ [data not shown]
SSLv3, TLS alert, Server hello (2):
} [data not shown]
SSL certificate problem: unable to get local issuer certificate
Closing connection 0
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

curl performs SSL certificate verification by default, using a "bundle"
of Certificate Authority (CA) public keys (CA certs). If the default
bundle file isn't adequate, you can specify an alternate file
using the --cacert option.
If this HTTPS server uses a certificate signed by a CA represented in
the bundle, the certificate verification probably failed due to a
problem with the certificate (it might be expired, or the name might
not match the domain name in the URL).
If you'd like to turn off curl's verification of the certificate, use
the -k (or --insecure) option.

yan12125 · 2016-05-28T19:02:33Z

There are two identical curl requests, one succeeded and the other failed. Definitely strange. Could you try the curl command more times?

yan12125 · 2016-05-28T19:04:43Z

For the Python script, just save the codes as test_ssl.py and run:

python3 test_ssl.py

The script ends up in silence if everything is OK. Otherwise, a lengthy error message is printed if something goes wrong.

antdude · 2016-05-28T19:13:53Z

I tried both Python versions and saw:
$ python3 test_ssl.py
$

So, they were OK. :)

yan12125 · 2016-05-28T19:20:28Z

Is the original video OK, too?

antdude · 2016-05-28T19:28:21Z

Yan12125: If you mean the original video URL, then it still failed with both Python versions:
$ youtube-dl http://www.gameinformer.com/b/features/archive/2016/05/27/replay-the-matrix-path-of-neo.aspx
[GameInformer] replay-the-matrix-path-of-neo: Downloading webpage
[brightcove:new] 4915937021001: Downloading webpage
[brightcove:new] 4915937021001: Downloading JSON metadata
[brightcove:new] 4915937021001: Downloading m3u8 information
[brightcove:new] 4915937021001: Downloading m3u8 information
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 394
[download] Destination: Replay - The Matrix - Path of Neo-4915937021001.mp4
ERROR: unable to download video data: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:600)>

$ youtube-dl http://www.gameinformer.com/b/features/archive/2016/05/27/replay-the-matrix-path-of-neo.aspx
[GameInformer] replay-the-matrix-path-of-neo: Downloading webpage
[brightcove:new] 4915937021001: Downloading webpage
[brightcove:new] 4915937021001: Downloading JSON metadata
[brightcove:new] 4915937021001: Downloading m3u8 information
[brightcove:new] 4915937021001: Downloading m3u8 information
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 394
[download] Destination: Replay - The Matrix - Path of Neo-4915937021001.mp4
ERROR: unable to download video data: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>

:(

donizyo · 2016-07-11T11:58:10Z

I met the same problem when I tried to update

$ ytdl -U
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'--proxy', u'http://127.0.0.1:8087/', u'--socket-timeout', u'1200', u'--yes-playlist', u'-o', u'%(playlist_index)s.%(ext)s', u'--user-agent', u'Mozilla/5.0 (Windows NT 6.0; rv:46.0) Gecko/20100101 Firefox/46.0', u'--write-auto-sub', u'--sub-format', u'"srt/best"', u'--embed-subs', u'-f', u'bestvideo[ext=mp4]+bestaudio[ext=m4a]/best', u'--recode-video', u'mp4', u'--no-post-overwrites', u'-k', u'-U']
[debug] Encodings: locale cp936, fs mbcs, out None, pref cp936
[debug] youtube-dl version 2016.05.30.2
[debug] Python version 2.7.12 - Windows-7-6.1.7601-SP1
[debug] exe versions: ffmpeg N-80123-gd74cc61, ffprobe N-80123-gd74cc61
[debug] Proxy map: {u'http': u'http://127.0.0.1:8087/', u'https': u'http://127.0.0.1:8087/'}
Traceback (most recent call last):
  File "..\ytdl.py\youtube_dl\update.py", line 45, in update_self
    newversion = opener.open(VERSION_URL).read().decode('utf-8').strip()
  File "D:\Program Files\Python27\lib\urllib2.py", line 429, in open
    response = self._open(req, data)
  File "D:\Program Files\Python27\lib\urllib2.py", line 447, in _open
    '_open', req)
  File "D:\Program Files\Python27\lib\urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "..\ytdl.py\youtube_dl\utils.py", line 939, in https_open
    req, **kwargs)
  File "D:\Program Files\Python27\lib\urllib2.py", line 1198, in do_open
    raise URLError(err)
URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>

ERROR: can't find the current version. Please try again later.

though i fixed it with --no-check-certificate, i still wonder why it failed

yan12125 · 2016-07-11T12:24:58Z

I guess you are using XX-Net? This software uses its own self-issued certificate, so --no-check-certificate is necessary.

ytdl-org / youtube-dl

Unable to download gameinformer.com's video due to its SSL error. #9618

Unable to download gameinformer.com's video due to its SSL error. #9618

antdude commented May 28, 2016

yan12125 commented May 28, 2016

antdude commented May 28, 2016 •

edited

yan12125 commented May 28, 2016

antdude commented May 28, 2016 •

edited

yan12125 commented May 28, 2016

yan12125 commented May 28, 2016

antdude commented May 28, 2016

yan12125 commented May 28, 2016

antdude commented May 28, 2016

donizyo commented Jul 11, 2016 •

edited

yan12125 commented Jul 11, 2016

ytdl-org / youtube-dl

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Unable to download gameinformer.com's video due to its SSL error. #9618

Unable to download gameinformer.com's video due to its SSL error. #9618

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antdude commented May 28, 2016

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antdude commented May 28, 2016 •

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