Site support request : TBC

[mytelegrambot]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.06.27. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.06.27

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (http://www.tbc.co.kr/tbc_tv/sky/sky_vod.html)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ /usr/local/python/bin/youtube-dl -v
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.06.27
[debug] Python version 2.7.11 - Linux-3.10.35-x86_64-with-glibc2.2.5
[debug] exe versions: ffmpeg 2.0.2
[debug] Proxy map: {}
Usage: youtube-dl [OPTIONS] URL [URL...]

/usr/local/python/bin/youtube-dl rtsp://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4
[generic] sky16-0601: Requesting header
WARNING: Falling back on generic information extractor.
[generic] sky16-0622: Downloading webpage
[generic] sky16-0622: Extracting information
ERROR: Unsupported URL: rtsp://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4

[yan12125]

RTSP streams can be downloaded with ffmpeg:

ffmpeg -i "rtsp://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4" -acodec copy -vcodec copy sky16-0622.mp4

Do you expect that youtube-dl recognizes RTSP URLs and pass them to ffmpeg?

[mytelegrambot]

rtsp://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4: Protocol not found

[yan12125]

Post the output of ffmpeg -protocols

[yan12125]

And ffmpeg -formats

[mytelegrambot]

ffmpeg -protocols
ffmpeg version 2.0.2 Copyright (c) 2000-2013 the FFmpeg developers
  built on Apr  1 2016 12:34:23 with gcc 4.6.4 (crosstool-NG 1.19.0)
  configuration: --prefix=/usr/syno --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfaac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decoder=eac3 --disable-decoder=truehd --cc=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264
  libavutil      52. 38.100 / 52. 38.100
  libavcodec     55. 18.102 / 55. 18.102
  libavformat    55. 12.100 / 55. 12.100
  libavdevice    55.  3.100 / 55.  3.100
  libavfilter     3. 79.101 /  3. 79.101
  libswscale      2.  3.100 /  2.  3.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  3.100 / 52.  3.100
Supported file protocols:
Input:
cache
concat
crypto
data
ffrtmphttp
file
ftp
gopher
hls
http
httpproxy
mmsh
mmst
pipe
rtmp
rtmpt
tcp
udp
Output:
ffrtmphttp
file
ftp
gopher
http
httpproxy
md5
pipe
rtmp
rtmpt
tcp
udp

ffmpeg -formats
ffmpeg version 2.0.2 Copyright (c) 2000-2013 the FFmpeg developers
  built on Apr  1 2016 12:34:23 with gcc 4.6.4 (crosstool-NG 1.19.0)
  configuration: --prefix=/usr/syno --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfaac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decoder=eac3 --disable-decoder=truehd --cc=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264
  libavutil      52. 38.100 / 52. 38.100
  libavcodec     55. 18.102 / 55. 18.102
  libavformat    55. 12.100 / 55. 12.100
  libavdevice    55.  3.100 / 55.  3.100
  libavfilter     3. 79.101 /  3. 79.101
  libswscale      2.  3.100 /  2.  3.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  3.100 / 52.  3.100
File formats:
 D. = Demuxing supported
 .E = Muxing supported
 --
  E 3g2             3GP2 (3GPP2 file format)
  E 3gp             3GP (3GPP file format)
 D  4xm             4X Technologies
  E a64             a64 - video for Commodore 64
 D  aac             raw ADTS AAC (Advanced Audio Coding)
 DE ac3             raw AC-3
 D  act             ACT Voice file format
 D  adf             Artworx Data Format
 D  adp             ADP
  E adts            ADTS AAC (Advanced Audio Coding)
 DE adx             CRI ADX
 D  aea             MD STUDIO audio
 D  afc             AFC
 DE aiff            Audio IFF
 DE alaw            PCM A-law
 DE amr             3GPP AMR
 D  anm             Deluxe Paint Animation
 D  apc             CRYO APC
 D  ape             Monkey's Audio
 D  aqtitle         AQTitle subtitles
 DE asf             ASF (Advanced / Active Streaming Format)
  E asf_stream      ASF (Advanced / Active Streaming Format)
 DE ass             SSA (SubStation Alpha) subtitle
 DE ast             AST (Audio Stream)
 DE au              Sun AU
 DE avi             AVI (Audio Video Interleaved)
  E avm2            SWF (ShockWave Flash) (AVM2)
 D  avr             AVR (Audio Visual Research)
 D  avs             AVS
 D  bethsoftvid     Bethesda Softworks VID
 D  bfi             Brute Force & Ignorance
 D  bin             Binary text
 D  bink            Bink
 DE bit             G.729 BIT file format
 D  bmv             Discworld II BMV
 D  boa             Black Ops Audio
 D  brstm           BRSTM (Binary Revolution Stream)
 D  c93             Interplay C93
 DE caf             Apple CAF (Core Audio Format)
 DE cavsvideo       raw Chinese AVS (Audio Video Standard) video
 D  cdg             CD Graphics
 D  cdxl            Commodore CDXL video
 D  concat          Virtual concatenation script
  E crc             CRC testing
 DE data            raw data
 DE daud            D-Cinema audio
 D  dfa             Chronomaster DFA
 DE dirac           raw Dirac
 DE dnxhd           raw DNxHD (SMPTE VC-3)
 D  dsf             DSD Stream File (DSF)
 D  dsicin          Delphine Software International CIN
 DE dts             raw DTS
 D  dtshd           raw DTS-HD
 DE dv              DV (Digital Video)
  E dvd             MPEG-2 PS (DVD VOB)
 D  dxa             DXA
 D  ea              Electronic Arts Multimedia
 D  ea_cdata        Electronic Arts cdata
 DE eac3            raw E-AC-3
 D  epaf            Ensoniq Paris Audio File
 DE f32be           PCM 32-bit floating-point big-endian
 DE f32le           PCM 32-bit floating-point little-endian
  E f4v             F4V Adobe Flash Video
 DE f64be           PCM 64-bit floating-point big-endian
 DE f64le           PCM 64-bit floating-point little-endian
 DE ffm             FFM (FFserver live feed)
 DE ffmetadata      FFmpeg metadata in text
 D  film_cpk        Sega FILM / CPK
 DE filmstrip       Adobe Filmstrip
 DE flac            raw FLAC
 D  flic            FLI/FLC/FLX animation
 DE flv             FLV (Flash Video)
  E framecrc        framecrc testing
  E framemd5        Per-frame MD5 testing
 D  frm             Megalux Frame
 DE g722            raw G.722
 DE g723_1          raw G.723.1
 D  g729            G.729 raw format demuxer
 DE gif             GIF Animation
 D  gsm             raw GSM
 DE gxf             GXF (General eXchange Format)
 DE h261            raw H.261
 DE h263            raw H.263
 DE h264            raw H.264 video
 D  h265            raw H.265 video
  E hls             Apple HTTP Live Streaming
 D  hls,applehttp   Apple HTTP Live Streaming
 DE ico             Microsoft Windows ICO
 D  idcin           id Cinematic
 D  idf             iCE Draw File
 D  iff             IFF (Interchange File Format)
 DE ilbc            iLBC storage
 D  image2          image2 sequence
 D  image2pipe      piped image2 sequence
 D  ingenient       raw Ingenient MJPEG
 D  ipmovie         Interplay MVE
  E ipod            iPod H.264 MP4 (MPEG-4 Part 14)
 DE ircam           Berkeley/IRCAM/CARL Sound Format
  E ismv            ISMV/ISMA (Smooth Streaming)
 D  iss             Funcom ISS
 D  iv8             IndigoVision 8000 video
 DE ivf             On2 IVF
 DE jacosub         JACOsub subtitle format
 D  jv              Bitmap Brothers JV
 DE latm            LOAS/LATM
 D  lmlm4           raw lmlm4
 D  loas            LOAS AudioSyncStream
 D  lvf             LVF
 D  lxf             VR native stream (LXF)
 DE m4v             raw MPEG-4 video
  E matroska        Matroska
 D  matroska,webm   Matroska / WebM
  E md5             MD5 testing
 D  mgsts           Metal Gear Solid: The Twin Snakes
 DE microdvd        MicroDVD subtitle format
 DE mjpeg           raw MJPEG video
  E mkvtimestamp_v2 extract pts as timecode v2 format, as defined by mkvtoolnix
 DE mlp             raw MLP
 D  mm              American Laser Games MM
 DE mmf             Yamaha SMAF
  E mov             QuickTime / MOV
 D  mov,mp4,m4a,3gp,3g2,mj2 QuickTime / MOV
  E mp2             MP2 (MPEG audio layer 2)
 DE mp3             MP3 (MPEG audio layer 3)
  E mp4             MP4 (MPEG-4 Part 14)
 D  mpc             Musepack
 D  mpc8            Musepack SV8
 DE mpeg            MPEG-1 Systems / MPEG program stream
  E mpeg1video      raw MPEG-1 video
  E mpeg2video      raw MPEG-2 video
 DE mpegts          MPEG-TS (MPEG-2 Transport Stream)
 D  mpegtsraw       raw MPEG-TS (MPEG-2 Transport Stream)
 D  mpegvideo       raw MPEG video
  E mpjpeg          MIME multipart JPEG
 D  mpl2            MPL2 subtitles
 D  mpsub           MPlayer subtitles
 D  msnwctcp        MSN TCP Webcam stream
 D  mtv             MTV
 DE mulaw           PCM mu-law
 D  mv              Silicon Graphics Movie
 D  mvi             Motion Pixels MVI
 DE mxf             MXF (Material eXchange Format)
  E mxf_d10         MXF (Material eXchange Format) D-10 Mapping
 D  mxg             MxPEG clip
 D  nc              NC camera feed
 D  nistsphere      NIST SPeech HEader REsources
 D  nsv             Nullsoft Streaming Video
  E null            raw null video
 DE nut             NUT
 D  nuv             NuppelVideo
 DE ogg             Ogg
 DE oma             Sony OpenMG audio
 D  paf             Amazing Studio Packed Animation File
 D  pjs             PJS (Phoenix Japanimation Society) subtitles
 D  pmp             Playstation Portable PMP
  E psp             PSP MP4 (MPEG-4 Part 14)
 D  psxstr          Sony Playstation STR
 D  pva             TechnoTrend PVA
 D  pvf             PVF (Portable Voice Format)
 D  qcp             QCP
 D  r3d             REDCODE R3D
 DE rawvideo        raw video
 D  realtext        RealText subtitle format
 D  redspark        RedSpark
 D  rl2             RL2
 DE rm              RealMedia
 DE roq             raw id RoQ
 D  rpl             RPL / ARMovie
 D  rsd             GameCube RSD
 DE rso             Lego Mindstorms RSO
  E rtp             RTP output
 DE s16be           PCM signed 16-bit big-endian
 DE s16le           PCM signed 16-bit little-endian
 DE s24be           PCM signed 24-bit big-endian
 DE s24le           PCM signed 24-bit little-endian
 DE s32be           PCM signed 32-bit big-endian
 DE s32le           PCM signed 32-bit little-endian
 DE s8              PCM signed 8-bit
 D  sami            SAMI subtitle format
 D  sbg             SBaGen binaural beats script
  E segment         segment
 D  shn             raw Shorten
 D  siff            Beam Software SIFF
 DE smjpeg          Loki SDL MJPEG
 D  smk             Smacker
  E smoothstreaming Smooth Streaming Muxer
 D  smush           LucasArts Smush
 D  sol             Sierra SOL
 DE sox             SoX native
 DE spdif           IEC 61937 (used on S/PDIF - IEC958)
 DE srt             SubRip subtitle
  E stream_segment,ssegment streaming segment muxer
 D  subviewer       SubViewer subtitle format
 D  subviewer1      SubViewer v1 subtitle format
  E svcd            MPEG-2 PS (SVCD)
 DE swf             SWF (ShockWave Flash)
  E synodash        Synology MpegDASH Muxer
 D  tak             raw TAK
 D  tedcaptions     TED Talks captions
  E tee             Multiple muxer tee
 D  thp             THP
 D  tiertexseq      Tiertex Limited SEQ
 D  tmv             8088flex TMV
 DE truehd          raw TrueHD
 D  tta             TTA (True Audio)
 D  tty             Tele-typewriter
 D  txd             Renderware TeXture Dictionary
 DE u16be           PCM unsigned 16-bit big-endian
 DE u16le           PCM unsigned 16-bit little-endian
 DE u24be           PCM unsigned 24-bit big-endian
 DE u24le           PCM unsigned 24-bit little-endian
 DE u32be           PCM unsigned 32-bit big-endian
 DE u32le           PCM unsigned 32-bit little-endian
 DE u8              PCM unsigned 8-bit
 DE vc1             raw VC-1 video
 DE vc1test         VC-1 test bitstream
  E vcd             MPEG-1 Systems / MPEG program stream (VCD)
 D  vivo            Vivo
 D  vmd             Sierra VMD
  E vob             MPEG-2 PS (VOB)
 D  vobsub          VobSub subtitle format
 DE voc             Creative Voice
 D  vplayer         VPlayer subtitles
 D  vqf             Nippon Telegraph and Telephone Corporation (NTT) TwinVQ
 DE w64             Sony Wave64
 DE wav             WAV / WAVE (Waveform Audio)
 D  wc3movie        Wing Commander III movie
  E webm            WebM
 DE webvtt          WebVTT subtitle
 D  wsaud           Westwood Studios audio
 D  wsvqa           Westwood Studios VQA
 DE wtv             Windows Television (WTV)
 DE wv              raw WavPack
 D  xa              Maxis XA
 D  xbin            eXtended BINary text (XBIN)
 D  xmv             Microsoft XMV
 D  xwma            Microsoft xWMA
 D  yop             Psygnosis YOP
 DE yuv4mpegpipe    YUV4MPEG pipe

is it?

and...I use nas on synology. I don't know ffmpeg update. currently versions: ffmpeg 2.0.2

[yan12125]

I guess the following option is the key:

--disable-protocol=rtp

RTP protocol is necessary for downloading RTSP streams. Try to rebuild ffmpeg without this option. If you are not sure how to rebuild, ask Synology.

Version 2.0.2 is indeed quite old. Usually we use ffmpeg 2.8 or newer.

[remitamine]

the stream is available using other protocols:
rtmp://media.tbc.co.kr:1935/vod/definst/sky/sky16-0622.mp4
http://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4/playlist.m3u8
http://media.tbc.co.kr:1935/vod/_definst_/sky/sky16-0622.mp4/manifest.f4m

[mytelegrambot]

@yan12125 @remitamine Thank you. It works very well.

[yan12125]

Glad to see your problems solved. Closing.