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Handle late drop-outs from pickups #1108

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tiltec opened this Issue Oct 8, 2018 · 1 comment

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tiltec commented Oct 8, 2018

Currently, users can drop out from joined pickups at any time. This causes problems when no replacement person can be found (then all the tasty food goes to waste). It's especially problematic when dropping out late, e.g. less then 24 hours before the pickup will take place.

I recently heard about this problem from the "Foodsharing i Östersund" group, and they had the idea to display a group-defined message if people drop out late. In this message, they want to show what you should do if you have to drop out.

In addition to that, I could imagine creating extra email and push notifications in this case:

  • the pickup is upcoming and
  • all people dropped out recently and
  • nobody joined again within 1 hour after the last person dropped out

Maybe I should create a post about this in the community forum and gather some feedback.

@tiltec tiltec added the feature label Oct 8, 2018

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djahnie commented Oct 29, 2018

That means we'd need the following:

  • a new field in the GroupEdit form to specify the message
  • a popup that displays said message when someone drops out late
  • a new mail and push notification as specified above

Sounds good to me!
I like the 24 hour threshold, too. Same as in foodsharing.de. I think I would also add a default message in case the group didn't insert one yet – just like with the application questions. The other possibility would be to just not have the pop-up if the group didn't compose a message, but I think having late drop-outs is one of the most annoying things for a foodsaving group and it should be made clear to the people doing it, that it's better to be avoided...

@tiltec tiltec self-assigned this Oct 31, 2018

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