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This helps the repo to be up to date on develop as well. More importantly is will provide information on the pull request process which were "invisible" by default (due to develop being shown by default).

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Zammad admin documentation

If you want to contribute to zammad documentation you can edit the *.rst files and create pull requests.

We take care about the translation part, so please don't change anything else whithin the repo, those changes will be discarded anyway ;) .

Note: These docs are available only in English. There are currently no plans to produce official translations into other languages.


Zammad hosts a searchable version of this documentation on

ReStructuredText markup

If you like to edit the docs use the ReStructuredText markup language. Infos about this markup language can be found at:

Thanks! ❤️ ❤️ ❤️

Zammad Team

Documentation Status

Notes on Documentation Branches and Pull Requests

Please note that this repository uses protected branches, which is why the default branch is develop. The most current version is always master - if you create Pull Requests, please define master as destination Branch.

This will ensure that your changes are available upon merge.

Local tests (mostly internal stuff)

If you want to test the doc for yourself you need a local installation of sphinx and gettext.

pip install sphinx sphinx-autobuild sphinx-intl sphinx_rtd_theme

Example for a local HTML build

make html

Example workflow for localization using transifex

If you have to work on the translations you need gettext.

For OS X use HomeBrew or build from source. For Linux use your package manager.

brew install gettext

The workflow itself

# create .tx config
tx init
# or when just want to update a ressource
tx set --source -r <project_slug.resource_slug> -l <lang> <file>

make clean

# this will generate the strings from the *.rst files
make gettext

# this will generate the locales (DE|EN)
sphinx-intl update -p _build/locale/ -l de -l en

# this will update the ressource files from the pot dir
sphinx-intl update-txconfig-resources --pot-dir _build/locale --transifex-project-name zammad-admin-documentation

# push to transifex (if configured)
tx push -s

# after translation pull needed languages from transifex
tx pull -l en

# manual build based upon the language (_build/html/)
make -e SPHINXOPTS="-D language='de'" html
make -e SPHINXOPTS="-D language='en'" html

If you have a problem, please create an issue. Thanks.