From 6c358ca90cf7f7581aede5c45d10ac3f2e25bc52 Mon Sep 17 00:00:00 2001
From: Florian Liebe <fl@zammad.com>
Date: Wed, 6 Dec 2023 08:02:43 +0100
Subject: [PATCH] =?UTF-8?q?Release=20Zammad=206.2.0.=20=F0=9F=9A=80?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 CHANGELOG.md | 103 ++++++++++++++++++++++++++++++++++++++++++++++++++-
 VERSION      |   2 +-
 2 files changed, 103 insertions(+), 2 deletions(-)

diff --git a/CHANGELOG.md b/CHANGELOG.md
index 59bd67d6a024..091dde6e316a 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,9 +1,110 @@
 # Change Log
 
-## [6.2.0](https://github.com/zammad/zammad/tree/6.2.0) (2023-xx-xx)
+## [6.2.0](https://github.com/zammad/zammad/tree/6.2.0) (2023-12-06)
 
 [Full Changelog](https://github.com/zammad/zammad/compare/6.1.0...6.2.0)
 
 **Implemented enhancements:**
 
+- Improve groups to support a more complex hierarchy [4790](https://github.com/zammad/zammad/issues/4790) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[permission](https://github.com/zammad/zammad/labels/permission)] [[form](https://github.com/zammad/zammad/labels/form)]
+- Possibility to add the user avatar inside the signature [4926](https://github.com/zammad/zammad/issues/4926) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[signature](https://github.com/zammad/zammad/labels/signature)] [[user](https://github.com/zammad/zammad/labels/user)] [[variable processing](https://github.com/zammad/zammad/labels/variable%20processing)]
+- Ticket Create: Prefill mechanism for customer and customer creation during customer selection [4881](https://github.com/zammad/zammad/issues/4881) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)] [[ticket: create](https://github.com/zammad/zammad/labels/ticket%3A%20create)]
+- Function test when saving the S3 backend in the admin interface is missing [4857](https://github.com/zammad/zammad/issues/4857) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[storage provider](https://github.com/zammad/zammad/labels/storage%20provider)]
+- Automatic Simple Storage Configuration [4918](https://github.com/zammad/zammad/issues/4918) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[storage provider](https://github.com/zammad/zammad/labels/storage%20provider)]
+- No message on `monitoring/health_check` if S3 backend is e. g. not available [4856](https://github.com/zammad/zammad/issues/4856) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[monitoring](https://github.com/zammad/zammad/labels/monitoring)] [[storage provider](https://github.com/zammad/zammad/labels/storage%20provider)]
+- Support LDAP interfaces that always need authentication (e.g. OKTA LDAP) [4471](https://github.com/zammad/zammad/issues/4471) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[security](https://github.com/zammad/zammad/labels/security)] [[LDAP](https://github.com/zammad/zammad/labels/LDAP)] [[integration](https://github.com/zammad/zammad/labels/integration)]
+- Data retention rules for cleanup users (or other objects) from the system with the scheduler [4838](https://github.com/zammad/zammad/issues/4838) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[data privacy](https://github.com/zammad/zammad/labels/data%20privacy)] [[scheduler](https://github.com/zammad/zammad/labels/scheduler)]
+- SAML request signing / encrypting [4558](https://github.com/zammad/zammad/issues/4558) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
+- Add new Object Manager Attribute: External Data Source (JSON) [4766](https://github.com/zammad/zammad/issues/4766) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
+- Improve UX for tree select field in desktop app [4830](https://github.com/zammad/zammad/issues/4830) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[form](https://github.com/zammad/zammad/labels/form)]
+- Add escalation time output in ticket information for the mobile view [4877](https://github.com/zammad/zammad/issues/4877) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Add model based settings for elasticsearch [4887](https://github.com/zammad/zammad/issues/4887) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[search](https://github.com/zammad/zammad/labels/search)]
+- Add new simple storage (S3) as storage backend (e.g. AWS S3) [660](https://github.com/zammad/zammad/issues/660) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[storage provider](https://github.com/zammad/zammad/labels/storage%20provider)]
+- health checker: add missing check for oversized mails [4727](https://github.com/zammad/zammad/pull/4727) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
+- Add the option to manually set updated time since the tickets from freshdesk should be migrated [4807](https://github.com/zammad/zammad/issues/4807) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[import](https://github.com/zammad/zammad/labels/import)]
+- Add STARTTLS support for LDAP connections [4746](https://github.com/zammad/zammad/issues/4746) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[LDAP](https://github.com/zammad/zammad/labels/LDAP)]
+- Implement option to allow custom SSL CAs to be uploaded [3011](https://github.com/zammad/zammad/issues/3011) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[security](https://github.com/zammad/zammad/labels/security)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
+
 **Fixed bugs:**
+
+- Email parsing fails with user first- and lastname validation [4967](https://github.com/zammad/zammad/issues/4967) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[mail processing](https://github.com/zammad/zammad/labels/mail%20processing)]
+- The in drop-down menu shown group name is truncated after a certain number of characters [4953](https://github.com/zammad/zammad/issues/4953) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[productivity](https://github.com/zammad/zammad/labels/productivity)]
+- Agents can see roles on other users accounts [4952](https://github.com/zammad/zammad/issues/4952) [[bug](https://github.com/zammad/zammad/labels/bug)] [[user](https://github.com/zammad/zammad/labels/user)]
+- Scheduler job action alerts not translated [4954](https://github.com/zammad/zammad/issues/4954) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
+- The status of the ticket does not change if it receives a reply while observed in the overviews [4296](https://github.com/zammad/zammad/issues/4296) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[overviews](https://github.com/zammad/zammad/labels/overviews)]
+- Remove timeout option from db connection configuration [4883](https://github.com/zammad/zammad/pull/4883)
+- Maintenance: Generate docker tags for Zammad major.minor and major versions [4920](https://github.com/zammad/zammad/pull/4920)
+- Link in Knowledge base's missing locale dialog does not work [4932](https://github.com/zammad/zammad/issues/4932) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Clicking on the name of a user on an incoming call does not open user information [4401](https://github.com/zammad/zammad/issues/4401) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[CTI](https://github.com/zammad/zammad/labels/CTI)]
+- Quoting with the article reply action not working inside mobile view on a real mobile device [4925](https://github.com/zammad/zammad/issues/4925) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mobile-native](https://github.com/zammad/zammad/labels/mobile-native)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)] [[ticket: actions](https://github.com/zammad/zammad/labels/ticket%3A%20actions)]
+- SLA is not recalculated when SLA is deactivated [4353](https://github.com/zammad/zammad/issues/4353) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[escalation logic](https://github.com/zammad/zammad/labels/escalation%20logic)]
+- KB custom domain url: cannot open internal articles from agents perspective [3988](https://github.com/zammad/zammad/issues/3988) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Can not delete language in the knowledge base [4554](https://github.com/zammad/zammad/issues/4554) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Switching locale in Knowledge Base fails with a navigation error [4928](https://github.com/zammad/zammad/issues/4928) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Freshdesk migration raises "Connection reset by peer - SSL_connect" [4350](https://github.com/zammad/zammad/issues/4350) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] [[third party issue](https://github.com/zammad/zammad/labels/third%20party%20issue)]
+- S3: Lack of error and status messages. [4873](https://github.com/zammad/zammad/issues/4873) [[bug](https://github.com/zammad/zammad/labels/bug)] [[storage provider](https://github.com/zammad/zammad/labels/storage%20provider)]
+- Agent can quote KB article in ticket even if he has no permission to the part of the KB [4907](https://github.com/zammad/zammad/issues/4907) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)] [[text editor](https://github.com/zammad/zammad/labels/text%20editor)]
+- Mobile: Connection lost message shortly present in some situations [4733](https://github.com/zammad/zammad/issues/4733) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Third-party authorization handling is not using the unique identifier correctly (uid) [4889](https://github.com/zammad/zammad/issues/4889) [[bug](https://github.com/zammad/zammad/labels/bug)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
+- deactivated KB displays error page with SQL command [3888](https://github.com/zammad/zammad/issues/3888) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Knowledge base does not load when user locale is empty [4362](https://github.com/zammad/zammad/issues/4362) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- OTRS import fails when default closed states at the OTRS side not exist [4902](https://github.com/zammad/zammad/issues/4902) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
+- Agents can create new tags even if prohibited by the settings [3501](https://github.com/zammad/zammad/issues/3501) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[ticket: create](https://github.com/zammad/zammad/labels/ticket%3A%20create)]
+- Broken link to Twitter/X documentation [4898](https://github.com/zammad/zammad/issues/4898) [[bug](https://github.com/zammad/zammad/labels/bug)] [[documentation](https://github.com/zammad/zammad/labels/documentation)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
+- Setting a group via CoreWorkflow in the ticket creation mask does not update text module filters and email signatures [4891](https://github.com/zammad/zammad/issues/4891) [[bug](https://github.com/zammad/zammad/labels/bug)] [[text modules](https://github.com/zammad/zammad/labels/text%20modules)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)] [[ticket: create](https://github.com/zammad/zammad/labels/ticket%3A%20create)]
+- In mobile view the loading animation is not in the middle of the screen [4876](https://github.com/zammad/zammad/issues/4876) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Session list does not fetch users’ names [4894](https://github.com/zammad/zammad/issues/4894) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)]
+- Trigger does not send emails when target user gets more than 30 mails in the last 10 minutes [4885](https://github.com/zammad/zammad/issues/4885) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)]
+- "Switch to user" is not working if "maintenance_mode" is enabled and target user has no `admin` permissions [4805](https://github.com/zammad/zammad/issues/4805) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
+- Warning messages: `Scoped order is ignored, it's forced to be batch order.` if `run rake zammad:searchindex:rebuild` is used [4888](https://github.com/zammad/zammad/issues/4888) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)]
+- Tags/Mention conditions performance optimizations [4871](https://github.com/zammad/zammad/issues/4871) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[performance](https://github.com/zammad/zammad/labels/performance)] [[ticket: conditions](https://github.com/zammad/zammad/labels/ticket%3A%20conditions)]
+- Background color for avatars is different in different places [4743](https://github.com/zammad/zammad/issues/4743) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Error when selecting Group in core workflow [4868](https://github.com/zammad/zammad/issues/4868) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
+- Date field value of a ticket template is not added into a new ticket [4864](https://github.com/zammad/zammad/issues/4864) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket: templates](https://github.com/zammad/zammad/labels/ticket%3A%20templates)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[productivity](https://github.com/zammad/zammad/labels/productivity)]
+- Object manager attributes with type "datetime" are not sortable in API queries [4851](https://github.com/zammad/zammad/issues/4851) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
+- Overview My Subscribed Tickets slow on systems with high ticket count [4863](https://github.com/zammad/zammad/issues/4863) [[bug](https://github.com/zammad/zammad/labels/bug)] [[performance](https://github.com/zammad/zammad/labels/performance)] [[ticket: conditions](https://github.com/zammad/zammad/labels/ticket%3A%20conditions)]
+- When an update via API fails, a notification is send to the agents that the change was made [4834](https://github.com/zammad/zammad/issues/4834) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[webhooks](https://github.com/zammad/zammad/labels/webhooks)]
+- Storage Provider Simple Storage (S3) is broken. [4854](https://github.com/zammad/zammad/issues/4854) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)]
+- Visiting any /#ticket/view link while not signed in only shows a blank page and does not redirect to login screen [4664](https://github.com/zammad/zammad/issues/4664) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)]
+- Time Accounting prevents update with note on ticket handover [4844](https://github.com/zammad/zammad/issues/4844) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)] [[macros](https://github.com/zammad/zammad/labels/macros)]
+- Tree selection child objects are displayed from top to bottom, hiding the first few listed [4853](https://github.com/zammad/zammad/issues/4853) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)] [[ticket: actions](https://github.com/zammad/zammad/labels/ticket%3A%20actions)]
+- Core Workflow - Action "Fill text if empty" will always be executed even if text field is not empty [4825](https://github.com/zammad/zammad/issues/4825) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
+- Usage "contains one not" operator for the tags field in the time accounting conditions is not working [4852](https://github.com/zammad/zammad/issues/4852) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
+- Tables in mails are very high [4829](https://github.com/zammad/zammad/issues/4829) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[mail processing](https://github.com/zammad/zammad/labels/mail%20processing)]
+- Overview with condition 'subscribe -> is specific user' throws PG::CardinalityViolation when query hits more than one user [4846](https://github.com/zammad/zammad/issues/4846) [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[ticket: conditions](https://github.com/zammad/zammad/labels/ticket%3A%20conditions)]
+- Group > "Name" is displayed twice in core workflows [4840](https://github.com/zammad/zammad/issues/4840) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
+- Group selector inside macro and text modules screen just shows the last node [4841](https://github.com/zammad/zammad/issues/4841) [[bug](https://github.com/zammad/zammad/labels/bug)] [[macros](https://github.com/zammad/zammad/labels/macros)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[text modules](https://github.com/zammad/zammad/labels/text%20modules)]
+- Hierarchical groups in ticket history are displayed with :: [4839](https://github.com/zammad/zammad/issues/4839) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[history](https://github.com/zammad/zammad/labels/history)]
+- Align display of attributes in user profiles and popovers [4559](https://github.com/zammad/zammad/issues/4559) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)] [[user](https://github.com/zammad/zammad/labels/user)]
+- Cannot select a group in Ticket bulk update [4836](https://github.com/zammad/zammad/issues/4836) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[overviews](https://github.com/zammad/zammad/labels/overviews)]
+- Icon taskbar on the right is over the scrollbar [4538](https://github.com/zammad/zammad/issues/4538) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[overviews](https://github.com/zammad/zammad/labels/overviews)]
+- Editing the Knowledge Base throws: 'no implicit conversion of Symbol into Integer (TypeError)' [4833](https://github.com/zammad/zammad/issues/4833) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
+- Invited colleagues during setup always get Agent role [4831](https://github.com/zammad/zammad/issues/4831) [[bug](https://github.com/zammad/zammad/labels/bug)]
+- Time accounting check crashing when no group is selected [4835](https://github.com/zammad/zammad/issues/4835) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
+- Group assignment overleaps outside of dialog content in the invite agent dialog [4570](https://github.com/zammad/zammad/issues/4570) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[permission](https://github.com/zammad/zammad/labels/permission)]
+- Default macro names are marked for translation but it's not translated inside the frontend [4824](https://github.com/zammad/zammad/issues/4824) [[bug](https://github.com/zammad/zammad/labels/bug)] [[macros](https://github.com/zammad/zammad/labels/macros)] [[localization](https://github.com/zammad/zammad/labels/localization)] [[ticket: actions](https://github.com/zammad/zammad/labels/ticket%3A%20actions)]
+- Backup script does not delete old Backups if Debug mode is disabled [4822](https://github.com/zammad/zammad/issues/4822) [[backup](https://github.com/zammad/zammad/labels/backup)]
+- Search is slow due to being executed twice [4819](https://github.com/zammad/zammad/issues/4819) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[regression](https://github.com/zammad/zammad/labels/regression)]
+- Download link for OTRS migration plugin not valid [4818](https://github.com/zammad/zammad/issues/4818) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration%20%2F%20update)]
+- Webhooks are missing the content-type information [4813](https://github.com/zammad/zammad/issues/4813) [[bug](https://github.com/zammad/zammad/labels/bug)] [[webhooks](https://github.com/zammad/zammad/labels/webhooks)]
+- DB connectivity check blocks upgrade to Zammad 6.1 [4815](https://github.com/zammad/zammad/issues/4815) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration%20%2F%20update)] [[install](https://github.com/zammad/zammad/labels/install)]
+- Active field shows wrong value after multiple editing [4814](https://github.com/zammad/zammad/issues/4814) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)]
+- Don't list activity types if they are not used [4806](https://github.com/zammad/zammad/issues/4806) [[bug](https://github.com/zammad/zammad/labels/bug)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)] [[frontend](https://github.com/zammad/zammad/labels/frontend)]
+- Upgrade to Zammad 6.1 not possible / migration is failing [4811](https://github.com/zammad/zammad/issues/4811) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)] [[migration / update](https://github.com/zammad/zammad/labels/migration%20%2F%20update)]
+- UI: Broken line break and spacing issue in table managing SSL certificates [4804](https://github.com/zammad/zammad/issues/4804) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
+- docker entrypoint: add db option, improve error handling [4681](https://github.com/zammad/zammad/pull/4681)
+- Updating tickets failing without known priority/state during the import (e.g. Freshdesk) [4808](https://github.com/zammad/zammad/issues/4808) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
+- Ticket history links "System" to user ID 1 [4801](https://github.com/zammad/zammad/issues/4801) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[history](https://github.com/zammad/zammad/labels/history)]
+- Unsupported characters for operators "starts with one of" and "ends with one of" [4795](https://github.com/zammad/zammad/issues/4795) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)]
+- Problem with new condition operators (starts with one of, ends with one of, is any of, is none of) in report profiles [4798](https://github.com/zammad/zammad/issues/4798) [[bug](https://github.com/zammad/zammad/labels/bug)] [[reporting](https://github.com/zammad/zammad/labels/reporting)]
+- Secondary Organisation Dropdown not visible when creating a ticket [4792](https://github.com/zammad/zammad/issues/4792) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[organization](https://github.com/zammad/zammad/labels/organization)] [[ticket: create](https://github.com/zammad/zammad/labels/ticket%3A%20create)]
+- LDAP SSL verification not performed [2914](https://github.com/zammad/zammad/issues/2914) [[bug](https://github.com/zammad/zammad/labels/bug)] [[LDAP](https://github.com/zammad/zammad/labels/LDAP)] [[integration](https://github.com/zammad/zammad/labels/integration)]
+- Mobile View: Priority shown to customer if not set to "2 normal" and escalation data visible [4800](https://github.com/zammad/zammad/issues/4800) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[frontend](https://github.com/zammad/zammad/labels/frontend)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Incorrectly sorts the list of agents when the name contains diacritics [4444](https://github.com/zammad/zammad/issues/4444) [[bug](https://github.com/zammad/zammad/labels/bug)] [[localization](https://github.com/zammad/zammad/labels/localization)]
+- "Register" new account for customer loops back to sign up page [4799](https://github.com/zammad/zammad/issues/4799) [[bug](https://github.com/zammad/zammad/labels/bug)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Time Accounting missing API endpoints [4791](https://github.com/zammad/zammad/issues/4791) [[bug](https://github.com/zammad/zammad/labels/bug)] [[documentation](https://github.com/zammad/zammad/labels/documentation)] [[API](https://github.com/zammad/zammad/labels/API)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)]
+- Mobile UI does deny adding a new note when S/MIME / PGP is active [4793](https://github.com/zammad/zammad/issues/4793) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)] [[ticket: actions](https://github.com/zammad/zammad/labels/ticket%3A%20actions)]
+- zammad_backup.sh throws numerous errors when DB in use is MariaDB / MySQL [4783](https://github.com/zammad/zammad/issues/4783) [[bug](https://github.com/zammad/zammad/labels/bug)] [[backup](https://github.com/zammad/zammad/labels/backup)]
+- Article handlers have no space to render all buttons [4787](https://github.com/zammad/zammad/issues/4787) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)]
+- Security type selector overlaps label [4770](https://github.com/zammad/zammad/issues/4770) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[📱mobile-view📱](https://github.com/zammad/zammad/labels/%F0%9F%93%B1mobile-view%F0%9F%93%B1)] [[form](https://github.com/zammad/zammad/labels/form)]
+- Time tracking summary in ticket zoom per ticket shows inconsistent data [4782](https://github.com/zammad/zammad/issues/4782) [[bug](https://github.com/zammad/zammad/labels/bug)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)] [[frontend](https://github.com/zammad/zammad/labels/frontend)]
diff --git a/VERSION b/VERSION
index 87aa15422496..6abaeb2f9072 100644
--- a/VERSION
+++ b/VERSION
@@ -1 +1 @@
-6.2.x
+6.2.0