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Ticket split does reference article inline images instead of copying them #2910

rolfschmidt opened this issue Jan 28, 2020 · 0 comments


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@rolfschmidt rolfschmidt commented Jan 28, 2020


  • Used Zammad version: 3.2.x
  • Installation method (source, package, ..): all
  • Operating system: all
  • Database + version: all
  • Elasticsearch version: all
  • Browser + version: all

Expected behavior:

Inline images of articles should be inserted as base64 code instead of referencing the image of the old ticket.

Actual behavior:

Inline images get referenced by url to the old ticket.

Steps to reproduce the behavior:

  • Create ticket with inline images.
  • Split article to a new ticket.
  • inspect inline images by browser inspector.
@thorsteneckel thorsteneckel added this to the 3.3.0 milestone Jan 28, 2020
zammad-sync pushed a commit that referenced this issue Jan 28, 2020
… instead of copying them
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