Troubleshooting
Pages 2
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- Server version and API version
- Response of Zanata Server
- 301 Moved Permanently
- 302 Found
- 400 Bad Request
- 401 Unauthorized
- 403 Forbidden
- 404 Not Found
- 405 Method Not Allowed
- 409 Error
- 500 Internal Server Error
- 503 Service Unavailable
- Errors in third party libraries
- Errors in python-httplib2
- SSL certificate error
- MemoryError
- Errors of python-polib
- Syntax error
- Other errors and warnings
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Server version and API version
When the zanata server deployed is 1.6.1 version, the python client still output "zanata server API version: 1.6.0". It only means that the API didn't change in Zanata server 1.6.1, the API version used is still 1.6.0.
Response of Zanata Server
301 Moved Permanently
This error occurred when HTTP redirection happened. The user needs to update the server URL to the new URL shown in the warning message.
302 Found
Same as 301 error, it is also an error of HTTP redirection.
400 Bad Request
The request cannot be fulfilled due to bad syntax of JSON object sending to server -this usually indicates a bug in the Zanata client
401 Unauthorized
The operation is not authorized, The user need to check user name and apikey used for Zanata server. Normally, the username and apikey are located in zanata.ini. Or the user can specify the username and apikey with options --username and --apikey
This error can also occur when pushing translations for a locale which has not been enabled on the server, or for the selected project.
403 Forbidden
The user do not have permission to access the resources on the Zanata server. please log on to the server, and check that the language is enabled and check if you have join the language group.
404 Not Found
The requested resource is not available on server
405 Method Not Allowed
The requested method is not allowed on server
409 Error
The resource with same name already exists on server side.
500 Internal Server Error
An internal error has happened on the Zanata server; please notify the server admin to check the log.
- The version 1.3.5 of zanata-python-client have a bug in query parameters, when use it against zanata server 1.6.1 and 1.7.0. the client will report 500 error. please add an option --noskeleton as a workaround. This issue is fixed in version 1.3.7 and later version.
- When pushing a big glossary file to zanata server 1.6.x, the server transaction will time out and return a 500 error to user, this issue is fixed both in 1.7.0 of zanata and latest zanata-python-client (1.3.8)
503 Service Unavailable
The service is temporarily unavailable on the server. Please try the operation again shortly.
Errors in third party libraries
Errors in python-httplib2
SSL certificate error
httplib2 performs verification of SSL certificates as of version 0.7.x and thus often https connections that used to work are now failing because of a failure in verifying certificates.
- the python client added an option in version 1.3.7 to disable verification of certificates:
--disable-ssl-cert - For Fedora and RHEL, please update to python-httplib2-0.7.4-5 which fixes the issue with SSL authentication. For other distros please see http://code.google.com/p/httplib2/issues/detail?id=208 to produce appropriate patch.
- For self-signed servers, please add certificates to /etc/ssl/certs/ca-bundle.crt
Reference:
- 0.7.x can't verify wildcard certificates: http://code.google.com/p/httplib2/issues/detail?id=202
- Failed to retrieve the certificate if it has 'subjectAltName' but no 'dns': http://code.google.com/p/httplib2/issues/detail?id=208
MemoryError
This happens when processing a big file; python-httplib2 will report this error when loading the big file to memory. The python client in latest version(version 1.3.8) has changed to use StringIO to enable processing of big files.
Errors of python-polib
Syntax error
python-polib will check the format of po file.
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^Mis DOS line break character which shows up in UNIX files when uploaded from a windows file system. It is not allowed in po file - Obsolete previous msgid
#~|: python-polib will treat it as syntax error. This issue is addressed in python-polib 1.0, the python-polib will ignore obsolete previous msgid in po file. please take reference from https://bitbucket.org/izi/polib/issue/28/ioerror-on-reading-obsolete-previous-msgid
Other errors and warnings
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URL mismatch between zanata.xml and zanata.ini
The URL in zanata.xml and zanata.ini have to be strictly identical, otherwise, the zanata-python-client will warn user to specify the username and apikey in zanata.ini or by options, since the python-client uses the URL to retrieve the username and apikey. This error message is a bit confusing sometimes, so please check the URL carefully. The python client will also revise the error later.