Increase promise timeout to 10 seconds

[danielbreves]

@zendesk/vegemite

Increase promise timeout to 10 seconds to allow more time for requests to resolve. It seems especially during initialisation 5 seconds may not be enough for requests to complete when many apps are loading at the same time.

References

ZD#4058685

Risks

• [low] In case there's a legitimate reason for postMessage to never resolve it will take longer for the app to be able to handle the error.

[hoangtrvu]

Other than comment 👍

[hoangtrvu]

Let's reference the ticket here so we have some context if next time we consider changing this again.

[Mehul-Porwal]

👍 on 🍏

[bryan-flynn-zd]

Hi @danielbreves @Mehul-Porwal -- when will this be rolled out? Coherence via ticket https://support.zendesk.com/agent/tickets/4058685 really wants this as soon as they can get it.

I'm assuming, too, that existing zaf_sdk assets will be updated in place, correct? (IOW, Coherence won't have to reference a different SDK version or location)

[hoangtrvu]

Hi @bryan-flynn-zd, yes that's correct, they won't have to update their reference to the SDK. We're trying to see if we could deploy this today.

[zendesk-deploy]

This PR was deployed to Static Assets Build. Reference: v2.0.22

[zendesk-deploy]

This PR was deployed to Static Assets Switch Staging. Reference: v2.0.22

[zendesk-deploy]

This PR was deployed to Static Assets Switch Major (v2). Reference: v2.0.22

[bryan-flynn-zd]

Hi @hoangtrvu -- I see the deploy but when I look at the actual asset files, I still see the 5000ms timeout value in both the older and newer locations:
https://static.zdassets.com/zendesk_app_framework_sdk/2.0/zaf_sdk.js
https://static.zdassets.com/zendesk_app_framework_sdk/2.0/zaf_sdk.min.js

Am I missing something?

[Mehul-Porwal]

@bryan-flynn-zd I think it is just a browser cache. Opening it in incognito gives this:

[bryan-flynn-zd]

I see it now -- thanks @Mehul-Porwal !