Initial Setup of Development stuck on "safe module webadmin"

[dsc1712]

Describe the bug
Hello all,

I have downloaded the latest Zentyal Development ISO (from zentyal and github, too | md5checksum is equal) and installed it in Hyper-V VM (Gen1 and Gen2) and under Oracle Virtual Box.

Unfortunately the Dev-Setup in all variants stops at the last step "Module webadmin is saved" of the initial config (see image "Zentyal_Dev_Edition_Initial_Config.PNG").

If I use the Commercial ISO in above variants, it works and completes it successfully with "Congratulations" (see image "Zentyal_Com_Edition_Initial_Config.PNG").

In comparison the zentyal logs from both editions:
Diff_Dev_Com_Edition_Zentyal_Log.PNG
On the left the dev edition, on the right the commercial one.

You can see that the dev edition hangs at the step "restarting service for module: webadmin".
Unfortunately the command for restarting a module via cli (terminal) does not work anymore (https://forum.zentyal.org/index.php/topic,10488.0.html)?!

Best regards
dsc1712

To Reproduce
Hyper-V VM Gen1 (2 vCPU, 8GB RAM, 160GB vHDD)
Hyper-V VM Gen2 (2 vCPU, 8GB RAM, 160GB vHDD)
a) without Secure Start and
b) with Secure Start and MS UEFI Cert-CA
Oracle Virtual Box 6.1 VM Type Linux, Version Ubuntu 64bit, 2vCPU, 8GB RAM, 160GB vHDD)
All installations start booting from the downloaded ISO's.

Expected behavior
Same behavior (welcome screen) of the development edition as for the commercial edition.

Screenshots

Zentyal OS (please complete the following information):

• Version: Development Edition 7.0 | Commercial Edition 7.0
• Version of the module which has the bug: Development Edition ISO
• Modules installed: initial Setup

Other OS (please complete the following information):

• OS: Windows Server 2019 with Hyper-V Role installed
• OS: Windows 10 21H2 (Build 19044.1826) with Oracle Virtual Box 6.1

Additional context
I can login to Development Edition's Web-GUI. Also i can find and start Updates of the Dev Edition, but get an Error when installing the 64 system updates. Also i get an error message (safe webadmin module) when I want to save changes to the web GUI config.
On CLI the package java-1.8.0-openjdk-1.8.0.262.b10-1.el7.x86_64.rpm failed to download (repo not availabel or repo to slow).

My Setup is behind an Sophos UTM, but as I was able to determine, it is not due to my FW config, because the Commercial Edition installs cleanly.

[andreabia]

I have the same problem, fresh install hangs on

Saving changes in modules
Current operation: Saving webadmin module
100%
2 of 2 operations performed

[joefas963]

I'm having the same issue here, except I'm running a lab version of XCP-NG Hypervisor version 20.04.01

Hypervisor Specs:
Vendor: GenuineIntel
Model: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Speed: 3503 MHz
Server Memory: 32GB RAM DDR3

VM Specs:
CPU: 4vCPU x 4Core
8GB Ram
100 GiB Hard Drive (From Raid 10 - Sata Based)
Read Cache: Disabled
Write Cache: Write-Ahead
Bios Mode: Legacy
XCP-NG Virtualization Tools: Not Installed

Screenshot:

[Mikental]

Hi, Same problem here,
Latest image Zentyal 7.0 development-amd64.iso on Proxmox 7.2-3 VM and VirtualBox 6.1

[HITECHPR]

Same issue....I ran a few VM installs to test.
First and foremost do not connect to a network with internet access. That seems to be where the problem is.
I did two (2) test installs both default and selecting only FTP (That will also install Networking and Firewall).
One install was connected to the internet, the other was not.
The one connected to the internet stopped with the save module stuck error.
The one NOT connected to the internet completed the install.

To fix the stuck one I just rebooted and when the webadmin came back with initial setup I simply clicked on skip.
Updating via webadmin seemed to have an issue so I did it from a terminal (apt update && apt upgrade -y). This is how I fixed a stuck install.

To do a new install DO NOT Connect to Internet. Complete your install and connect to internet (Reboot just in case).
Finally somethings might be off so from a terminal...
sudo apt update
sudo dpkg-reconfigure tzdata (if your timezone is wrong during setup)

if you get a suricata error
sudo apt install gnupg2 -y
sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys D7F87B2966EB736F

From webadmin I installed AV, NTP (installed just fine)
Upgrading from Webadmin did not respond at all so back to the terminal and
sudo apt update && sudo apt upgrade -y
So far so good...

Good luck and I hope this helps someone.

[rubenszolt]

Confirm the problem, fresh install on 3 servers, cannot finalizing the install, it stuck on last step when module webadmin save, it must manually access https://IP:8443.
Core version 7.0.5

[Neustradamus]

@dsc1712, @andreabia, @joefas963, @Mikental, @HITECHPR, @rubenszolt: Any news on this ticket?

[dsc1712]

@Neustradamus, tested with latest ISO downloaded today. Setup finished like expected. Looks like there are no more Problems reported before.
Will test it the next days like initial reported config. But don't think that it will run in error like that.

Best regards
dsc1712