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Bug - Snippets and Pictures/Smileys #504
Description
Hello,
I try the Snippet-Function on Znuny 6.5.4 and have 2 problems:
- If I enter smileys/emoji with WIN + . the smileys will not be saved. After saving there are the black ? symbols.
- Same problem with a picture, If i save I get the error from the screenshot
Activity
KaldungJr commentedon Oct 30, 2023
Hello,
How large is the image file you tried to add to the snippet? What kind of database are you using for your system?
BurtGummer commentedon Oct 30, 2023
Hello @KaldungJr,
the image has only some KB. We use Debian 11 with the Mariadb version 10.5.21. The thing is, we can use bigger pictures and smileys in the other text fields from znuny.
KaldungJr commentedon Nov 6, 2023
Hello @BurtGummer,
The reason emojis can't be saved is because the default database character set of Znuny does not support utf8mb4. As to the image not being saved, you said it was only a couple of KB which might be too large of an image file anyways since the default size for templates is 64 KB.
Workaround: You can increase the column size with this SQL command
ALTER TABLE standard_template MODIFY COLUMN text MEDIUMTEXT;rkaldung commentedon Nov 10, 2023
@BurtGummer Both issues are on our list, but the character set change won't come quickly. The column size is already addressed to development.
rkaldung commentedon Nov 10, 2023
Internal Issue 773
rkaldung commentedon Jan 4, 2024
Solved in Znuny LTS 6.5.5 with commit 901f10f and in Znuny 7.0.14 with 4f381e1