Bug - Znuny 7.0.12 does not save drafts

[zweigleisig]

Environment

• OS: n.a.
• Browser: n.a.
• Znuny version: 7.0.12

Expected behaviour

Drafts should be stored completely

Actual behaviour

In Zununy 7.0.12, if you write a reply to an ticket article and save it as a draft, the written text is not saved. The saved draft has the attachments attached and the title assigned, but the actual draft text is gone. When I look in the database I see that the text was not saved, so the problem is with saving the draft, not with opening the draft later.

How to reproduce

Steps to reproduce the behavior:

1. Open a ticket
2. Reply using a template
3. Write text and add attachments
4. Store draft
5. Check draft

Additional information

none

Screenshots

none

[hanneshal]

@zweigleisig thanks for the report. I updated the issue to the standard template.
Please check if it is still correct

[rkaldung]

@zweigleisig We could verify and confirm the bug in Znuny 7.0.13, An internal issue to fix this will be created.

[rkaldung]

Internal issue 780

[rkaldung]

Fixed in Znuny LTS 6.5 with a574470 and in Znuny 7.0.14 with 0e42574