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Bug - Znuny 7.0.12 does not save drafts #507
Description
Activity
- changed the title
[-]Zununy 7.0.12 does not save drafts[/-][+]Bug - Znuny 7.0.12 does not save drafts[/+]on Nov 8, 2023 @zweigleisig thanks for the report. I updated the issue to the standard template.
Please check if it is still correctReacted by zweigleisig@zweigleisig We could verify and confirm the bug in Znuny 7.0.13, An internal issue to fix this will be created.
Internal issue 780
Environment
Expected behaviour
Drafts should be stored completely
Actual behaviour
In Zununy 7.0.12, if you write a reply to an ticket article and save it as a draft, the written text is not saved. The saved draft has the attachments attached and the title assigned, but the actual draft text is gone. When I look in the database I see that the text was not saved, so the problem is with saving the draft, not with opening the draft later.
How to reproduce
Steps to reproduce the behavior:
Additional information
none
Screenshots
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